NEC P Description, Off-HookSignaling for Outside Calls, Off-HookSignaling for Intercom Calls

Off-Hook Signaling

Off-Hook Signaling

Description

Off-Hook Signaling helps important callers get through.

When a user is busy on a call, Off-Hook Signaling indicates that another caller is trying to get through. Off-Hook Signaling helps important callers get through, without waiting in line for the called extension to become free. After the user hears the off-hook signal, they can use other system features (such as Hold or Park) to process their active call and then answer the waiting call.

Off-Hook Signaling for Outside Calls

While a keyset user is on a call, Off-Hook Signaling for outside calls can be:

❥While on a handset call,

-A flashing green Ring/Message lamp

-A flashing red or green line/loop key

-Muted off-hook ringing

(While Off-Hook Signaling ringing is occurring, use Volume Up and Volume Down to adjust the vol- ume of ringing.)

❥While on a handset or Handsfree call,

-A flashing green line/loop key

-Camp-On tones

The following chart shows when the two types of Off-Hook Signaling occur. Note that Camp-On tones occur for an extension when they are the exclusive recipient of the call (such as a DIL).

	Off-Hook Ringing1	Camp-On Tones2
Key Ring	Yes	No
Transferred Outside Call	Yes	Yes
Direct Inward Line	Yes	Yes
Transfer from Voice Mail (UTRF)	Yes	Yes
Call Coverage Key	Yes	No
Group Call Pickup Key	Yes	No

1 For Off-Hook ringing, 2116-03: Off Hook Signaling for Incoming Outside Calls (page 750) = 2.

2 For Camp-On tones, 2116-03: Off Hook Signaling for Incoming Outside Calls (page 750) = 1.

Off-Hook Signaling for Intercom Calls

While an extension user is on a handset or Handsfree call, they can receive Camp-On tones from a co-worker that called them and dialed 2 to Camp-On. Turn to Call Waiting / Camp-On(page 58) for more on how to set this up. Off-hook ringing for Intercom calls is not available.

Off-Hook Signaling for Hotline Calls

While an extension is busy on a handset call, the system provides unique handling of Off-Hook Signaling for calls from their Hotline partner. This unique handling occurs when the Hotline partner calls the extension by first pressing their Hotline key. The Off-Hook Signaling can be Camp-On tones or Voice Over. The default is Camp-On tones.

Conditions

• None

Features

DSX Software Manual Features ◆ 255