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NEC N 1093100, P software manual Transfer Recall, Music on Hold for Transferred Callers

Models: P N 1093100

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Transfer

Programming

Transfer Recall

1.Does an unanswered Transfer ring an idle extension or Ring Group long enough before recalling the extension that initially transferred it?

1.If yes, leave 1603-01: Transfer Recall Timer (page 675) at its current setting.

2.If no, adjust 1603-01: Transfer Recall Timer (page 675) as required.

2.Does an unanswered Transfer Camp-On to a busy destination extension long enough before recalling the extension that initially transferred it?

1.For non-operator extensions:

-If yes, leave 1601-03: Call Forward No Answer Timer (page 670) at its current setting.

-If no, adjust 1601-03: Call Forward No Answer Timer (page 670) as required.

2.For operator extensions:

-If yes, leave 1603-01: Transfer Recall Timer (page 675) at its current setting.

-If no, adjust 1603-01: Transfer Recall Timer (page 675) as required.

3.If a transferred call is not picked up, recalls the transferring extension and remains unanswered, does it divert to Key Ring after the correct interval?

1.If yes, leave 1601-01: Line No Answer Timer (page 669) at its current setting.

2.If no, adjust 1601-01: Line No Answer Timer (page 669) as required.

4.If a user transfers a call to a UCD Group, and it is not picked up, does it route to the programmed overflow destination after the proper interval?

1.If yes, leave 1601-04: UCD No Answer Timer (page 670) at its current setting.

2.If no, adjust 1601-04: UCD No Answer Timer (page 670) as required.

Music on Hold for Transferred Callers

1.While a transferred caller waits to be picked up, should they hear Music on Hold or ringback?

1.To hear Music on Hold:

-Make sure the music source is properly connected.

-In 1521-01: Enable Music on Hold (page 659), enter Yes.

-In 1521-02: Music on Hold for Transferred Calls (page 659), enter Yes.

2.To hear ringback:

-In 1521-02: Music on Hold for Transferred Calls (page 659), enter No.

3.For each line, in 3103-05: Music On Hold Source (page 816), assign the MOH source:

-0 for none.

-1 for audio input minijack 1.

-2 for audio input minijack 2.

-3 for internal tone 1.

-4 for internal tone 2.

-5 for IntraMail Message On Hold. See Message On Hold (page 541) for more.

362 ◆ Features

DSX Software Manual

Page 391 Page 393
Page 392
Image 392
NEC N 1093100, P software manual Transfer Recall, Music on Hold for Transferred Callers
Page 391 Page 393

P, N 1093100 specifications

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