NEC N 1093100 Private Line, Description, Programming, Incoming Only, Outgoing Only, Both Ways

Private Line

Private Line

Description

You can have a line reserved exclusively for your own use.

A Private Line is a line reserved for a keyset for placing and answering calls. A user with a Private Line knows when important calls are for them. Additionally, the user has their own line for placing calls that is not available to others in the system.

There are three types of Private Lines:

❥Incoming Only

The keyset has a Private Line only for incoming calls. The user cannot place a call on the Private Line. A customer service representative may want an incoming only Private Line to be sure customers can always get through.

❥Outgoing Only

The keyset has a Private Line only for outgoing calls. The Private Line does not ring for incoming calls. A service dispatcher may want an outgoing only Private Line so they can always get in touch with field technicians.

❥Both Ways

The keyset has a Private Line for both incoming and outgoing calls. An executive may want a both ways Private Line that is available only to them for placing and answering calls.

You can optionally set up shared Private Lines between a group of co-workers that work closely together.

Conditions

• None

Default Setting

• No Private Lines programmed.

Programming

1.Should an extension have a non-shared (exclusive) or shared Private Line

1.For a non-shared (exclusive) Private Line:

-Make sure that only the Private Line “owner” extension has a line key for the Private Line.

-In 2131-[01-64]: Line Access (page 763): assign the Private Line “owner” access to the line.

-1 for incoming access only

-2 for outgoing access only

-3 for full access

-Assign all other extensions no access (0) to the Private Line.

2.For a shared Private Line:

-Make sure that all the extensions that should share the Private Line have a line key for that line.

-In 2131-[01-64]: Line Access (page 763), assign access to all extensions that should share the line.

-1 for incoming access only

-2 for outgoing access only

-3 for full access

280 ◆ Features DSX Software Manual