NEC N 1093100 Flexible Answering Schedules, Description, Programming, Other Related Features

Models: P N 1093100

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Flexible Answering Schedules

Flexible Answering Schedules

Flexible Answering Schedules

Description

The Automated Attendant can answer outside calls with different announcements and dialing options, depending on the time of day and day of week.

The Automated Attendant can answer outside calls with different announcements and dialing options, depending on the time of day and day of week. For example, a company can set up separate schedules for weekdays, evenings, weekends, and specific holidays. Each schedule can play a different announcement to callers, as well as provide them with unique dialing options. Once set up in programming, the schedule oper- ation is automatic.

The Flexible Answering Schedules are determined by the set up of the IntraMail Answer Tables. See Answer Tables (page 420) for more.

Conditions

• None

Default Setting

• Disabled

Programming

1.Determine which Answer Table answers each outside line.

1.In 3131-02: IntraMail Answer Table Assignment (page 828) for each line, enter the number of the Answer Table that should handle the line’s Automated Attendant calls.

-See Answer Tables (page 420) for more.

Other Related Features

Features

None

IntraMail Features

Answer Tables (page 420)

Determines how the Automated Attendant answers outside calls on each line.

Automated Attendant (page 433)

The Automated Attendant can automatically answer the telephone system’s incoming calls, play an Instruction Menu message, and provide dialing options to callers.

Call Routing Mailbox (page 450)

The mailbox associated with an Answer Table that specifies which dialing options (Dial Action Table) and announcements are available to Automated Attendant callers.

Dial Action Table (page 465)

Defines the dialing options for the Call Routing Mailbox chosen by the active Answer Table.

Operation

N/A

486 IntraMail Features

DSX Software Manual

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NEC N 1093100 Flexible Answering Schedules, Description, Programming, Other Related Features, Operation, Conditions