Music on Hold, Music Source Speciﬁcations

Music on Hold

Description

Callers can listen to music while waiting for their call to go through.

Music on Hold (MOH) plays music to calls on Hold, parked calls, and transferred calls. The music lets the caller know that their call is waiting, not forgotten. Without Music on Hold, the system provides silence to these types of calls. Music on Hold is available from one of four sources: two internal beep tones and two audio input minijacks (which in turn connect to a customer-provided external music source.

❥In DSX-40, the audio input minijacks are located on the equipment cabinet.

❥In DSX-80/160, the audio input minijacks are located on the CPU PCB.

The external music source you connect to the audio input minijacks is typically a CD player or FM receiver. The source, which you can also use for Background Music, must be compatible with the follow- ing speciﬁcations:

Music Source Speciﬁcations

Input Impedance

10K Ohms

Relative Input Level +18 dBr (+/- dBr) at 1.0 kHz

For more on connecting a customer-provided music source, refer to the system’s Hardware Manual.

With Music on Hold enabled, transferred callers can optionally listen to ringback or MOH while their call waits at the transfer destination.

Note:

In accordance with U.S. copyright law, a license may be required from the America Society of Composers, Authors and Publishers (ASCAP) or other similar organizations, if radio, television broadcasts or music other than material not in the public domain are transmitted through the Music on Hold feature of telecom- munications systems. NEC Uniﬁed Solutions, Inc. hereby disclaims any liability arising out of the failure to obtain such a license.

Conditions

• None

Default Setting

• External MOH enabled from audio input minijack 1.

246 ◆ Features

DSX Software Manual

P, N 1093100 specifications

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NEC N 1093100, P software manual Music on Hold, Music Source Speciﬁcations

Models: P N 1093100