Software Manual
NEC Unified Solutions, Inc
Contents
Ii Table of Contents
Call Forwarding
Extension Locking
Iv Table of Contents
Hold
Off-Hook Signaling
Vi Table of Contents
Toll Restriction
Walking Class of Service
IntraMail Features
Viii Table of Contents
Guest Mailbox Hang Up Instruction Menu Leaving a Message
Table of Contents
Remote Programming Routing Mailbox Screened Transfer
System Options 1001-1702 10xx-Configuration 100x-System
Xii Table of Contents
131x-Extensions
141x-Line
Xiv Table of Contents
152x-MOH/BGM
161x-COI Analog Line Timers
164x-T1 Specific Timers
Xvi Table of Contents
Table of Contents
Stations 2101-2501 21xx-Configuration 210x-Setup
Xviii Table of Contents
212x-Keys
Xx Table of Contents
215x-Speed Dial Personal
Table of Contents
Lines 3101-3715 31xx-Configuration 310x-Setup
Xxii Table of Contents
314x-TIE Line
Xxiv Table of Contents
355x-XXX /TBL-B-XXX NPA/NXX Dialing 3-Digit Table
41xx-Configuration 410x-System Voice Mail System Options
Voice Mail Options 4101-4231
Xxvi Table of Contents
422x-Routing Mailbox
Maintenance Options 9001 9042
901x-Initialize Initialize Utilities
Xxviii Table of Contents
Introduction
Features
Maintenance
IntraMail
Default Features for Extensions
Default Feature Setup
Default Features for Lines
Default Features for IntraMail
Enter the programming mode
To change the default system passwords
Checking your System’s Software Level
You see DSX-nn
Charts
Intercom + #11 or #
Setting up Monitor after calling a busy
Lines
System Number Plan/Capacities Page 1
DSX80/160
Extensions
Paging and Park
Passwords
System Number Plan/Capacities Page 2
Telephone Illustrations
Button Display Telephone
Button Display Telephone Introduction
Calls
Button Super Display Telephone
Button DSS Console Introduction
Programming
Related Features
Description
Operation
Account Codes
DSS Console Account Code Key
Default Setting
Account Codes and Emergency Calls
General Account Code Programming
1412-05 Verified Account Codes page 651, enter Yes
Setting Up Forced Account Codes
Setting Up Verified Account Codes
If no, in 1412-05 Verified Account Codes page 651, enter No
900
With this programming, an extension user can
800
To enter an Optional Unforced Account Code
IntraMail Features
Optional Unforced Account Codes
Press Account Code soft key
Forced Account Codes
To enter a Forced Account Code
Interactive Soft Keys
Volume, Brightness, and Contrast Controls
Alphanumeric Display
Attendant Call Queuing
Operator Call Key
Attendant Call Queuing
To answer a call flashing the Operator Call Key
Attendant Position
Attendant is the system’s call processing focal point
1301-01-10 Expected Number of Digits page 620, digit 0 =
Set up the system attendants operators
1501-01 Number of Operators page 652, enter
Call Waiting / Camp-Onpage
Class of Service
Feature Keys
Callback
Attendant Position
To call the attendant Press Intercom
Auto Redial
Call Progress Tones
Auto Redial
To enable Auto Redial
Last Number Redial
Enable or disable Automatic Handsfree system-wide
Automatic Handsfree
Line Keys
Handsfree and Handsfree Answerback
Headset Compatibility
Loop Keys
Automatic Ring Down
Automatic Slot Configuration
Music Source Specifications
Enable or disable Background Music system-wide
Background Music
Input Impedance 10K Ohms
Background Music
Music on Hold
Single Line Telephones
To turn Background Music on and off
Barge In Intrusion
Conference
Barge In Intrusion
To Barge In on a call
Time and Date
Battery Backup
System provides permanent backup of system memory
Turn to Volume, Brightness, and Contrast Controls
Brightness Control
Call Coverage Guard Timer
Call Coverage Keys
Setting up Call Coverage keys on a DSS Console
Setting up Call Coverage keys on a keyset
2121-01 to 24 Feature Key Codes
2402-01-60 DSS Console Key Codes
Distinctive Ringing
User Programmable Features
Direct Station Selection DSS Console
Extension Hunting
User Programmable Feature
Call Forwarding Chaining
Call Forwarding Cancel
Call Forwarding
Call Forwarding Key
For LINE/GRP/ICM, press Intercom + Hold
Call Forwarding Toggle in a Personal Speed Dial Bin
Call Forwarding Confirmation Tone
DIL No Answer Timer
Call Forwarding Timers
Transfer Recall Timer Call Forward No Answer
Transferred Outside Call to Forwarded Extension
Outside Call on Hold at Forwarded Extension
Hold Recall Timer Line No Answer Timer
DIL with overflow to Forwarded Extension
Should extension have a Call Forwarding key?
Should extension be allowed to use Call Forwarding Cancel?
Should an extension be able to use Call Forwarding?
Should extension’s DSS Console have a Call Forwarding key?
Message Waiting
Selectable Display Messaging
Call Forwarding Clear All
Activating or Canceling Call Forwarding
To activate Call Forwarding
#CC #22
Call Forwarding Off Premises Example
Call Routes to Emergency Service Number After Hours
Call Forwarding Off Premises
Programming
Select the bin option
Activating or Canceling Call Forwarding Off Premises
New number Select to cancel and back up to step
Select the number option
Select to view the currently stored number
Assign an Automatic Call Timer Feature Key to a keyset?
Call Timer
Assign a Manual Call Timer Feature Key to a keyset?
Manually Timing Your Outside Call
Press the Call Timer soft key
Automatically Timing Your Outside Call
To manually time your Intercom or outside call
To review the duration of your last timed call
To stop the Call Timer
To restart the Call Timer
Call Waiting / Camp-On
Off-Hook Ringing Camp-On Tones
If no, in 1402-03Camp-On to Busy Extension page 633 enter No
To Camp-On to a busy extension
Split Alternate
Camp-On to a Busy Extension
Callback
Central Office Calls, Answering
Cancelling a Callback
To cancel a Callback
Leaving a Callback
Caller ID on the Smdr Report
Caller ID
Single and Multiple Message Format Compatibility
Caller ID Integration with Voice Mail
Caller ID to Single Line Telephones
Third Party Caller ID Check
Caller ID Display Separator
If no, in 1404-02 Second Call Caller ID page 638 enter No
Should an extension display the incoming Caller ID data?
1404-01 Caller ID Display page 638 enter Yes
Should outside lines send Caller ID data to voice mail?
Caller ID Logging
Call Timer
Call Waiting / Camp-Onpage 58 and Off-Hook Signaling
Press Check
Third Party Caller ID
Caller ID Logging
Types of Calls that are Logged
Caller ID and Answering Machines
2117-01 Caller ID Log Type page 751, enter
Setting Up Caller ID Callbacks
Make sure Caller ID is installed
Additional Caller ID Logging Programming
Local calling and a local exchange in adjacent area code
3712-02 10-Digit Local Calls page 858, enter No
3713-01-16 Home Area Code Table Data page 860,enter
3712-02 10-Digit Local Calls page 858, enter Yes
Caller ID Logging
Overflow
Central Office Calls, Answering
Answering Priority
Single Ring Option for Single Line Sets
Set the line ringing options at extension for each line
Set the line access options at extension for each line
Basic Programming
Set up line and loop keys for an extension
Setting Up Line and Loop Keys
Setting Up Transmit and Receive Gain
Set up line keys for a DSS Console
#725
Answering Outside Calls
To answer an outside call
Store and Forward
Central Office Calls, Placing
Dial Buffering
Default Setting
DP Break Timer DP Make Timer DP Interdigit Timer
Are the connected lines Dtmf or Dial Pulse DP?
Should extension have Line Dial-Up capability?
Access Code Options
Should 1 be the first digit in the Direct Line Access code?
Speed Dial Dtmf Tone On Speed Dial Dtmf Tone Off
Setting Up Store and Forward
DP Make Timer DP Interdigit Timer
Automatic Handsfree
Equal Access Compatibility
Account Codes
Dial Number Preview
Placing Outside Calls Using Line Keys
To place an outside call over a Line Group
To place an outside call using Store and Forward
Using Store and Forward
Feature Name
Using Store and Forward and Account Codes
Check Key
Checking Feature Key Assignments
To check a Feature Key assignment
To check a Personal Speed Dial name and number
Checking Personal Speed Dial Bin Name and Number
Assign Class of Service to extensions and lines
Class of Service
Accesspage Conditions
140x-Station Options
Reverse Voice Over
Conference
Description Capacity
Unsupervised Conference page 341 for more
To set up a Conference
To exit a Conference without affecting the other parties
To use Conference at a single line telephone
Conference, Meet-Me
Conference, Unsupervised
Turn to Tandem Calls / Unsupervised Conference
Contrast Controls
Cordless Telephone
Refer to the DSX Cordless Lite II Telephone User Guide P/N
2132-01-64 Line Ringing page 764, enter
Delayed Ringing
Should a line have delayed ringing at an extension?
Private Line
To dial using Dial Number Preview
Dial Number Preview helps the user avoid dialing errors
Using Dial Number Preview
Dial Number Preview
To replace 2049265410 with
Editing the Displayed Number
Dial Number Preview Editing Example
Dial Tone Detection
You can set up the system to detect CO dial tone
Should a line have dial tone detection enabled?
If no, in 3111-03 Dial Tone Detection page 817 enter No
Direct Inward Dialing
Directly dial system extensions from outside the system
ANI/DNIS Support
Is the destination extension available?
Basic did Call Handling
Is the destination extension allowed to receive did calls?
Is Station Intercept programmed?
Priority Line Overflow
Did Call Handling with Call Forwarding and Extension Hunting
Ring No Answer Busy DND
Direct Inward Dialing
Did Station Intercept and Line Overflow
Busy / DND
Set the circuit type for each did line
Set up the did Translation Table
Do the T1 lines provide ANI/DNIS services?
Should the extension be allowed to receive did calls?
Did Overflow, Camp-On, and Intercept Options
Should an extension have did Station Intercept?
Tie Lines
Should did calls be allowed to Camp-On to an extension?
If No, in 1401-09 Receive did Camp-Onpage 631 enter No
Overflow for Direct Inward Lines
Night Mode Control
Direct Inward Line
DIL lets an employee know which calls are just for them
Check the DIL’s circuit type
Set up night keys for the DIL
1402-05 Activate Night Mode page 634, enter Yes
DIL Overflow
3112-02 Enable Day Overflow page 819 enter Yes
3112-05 Enable Night Overflow page 820 enter Yes
Should an unanswered DIL overflow during the day?
Set up line or loop key for the DIL
Extended Ringing
Delayed Ringing
Central Office Calls, Answering Central Office Calls, Placing
Line Keys Loop Keys
To answer a call on your Direct Inward Line
To place your Direct Inward Line into the Night Mode
Handling Your Direct Inward Lines
1402-06 Direct Line Access page 634, enter Yes
Direct Line Access
Should extension have Direct Line Access capability?
1402-06 Direct Line Access page 634, enter No
Using Direct Line Access
To place a call over a specific line using Direct Line Access
When the DSS/BLF key is Covered extension is
Direct Station Selection DSS
If no, in 2111-03 Enable DSS/BLF Keys page 731 enter No
Should extension have DSS capability on their Feature Keys?
2111-03 Enable DSS/BLF Keys page 731, enter Yes
Should the extension have pre programmed DSS keys?
Setting Up DSS Keys Feature
To place a call to a co-worker using a DSS key
To Transfer a call to a co-worker using a DSS key
#253
Direct Station Selection DSS Console
Default DSS Console Key Assignments
Set up the DSS Console
Set up the DSS Console Feature Keys
DSS Console Feature Key Assignments
60-69
Lamp only no ring Call Coverage Key
See Split Alternate
999
Night key and UCD Night key. The System
Use this option to assign a Feature Key as a While on a call
Directory Dialing
Group Call Pickup
To use the Release key
Using the Speed Processing Keys on the DSS Console
To use the Answer key
To use the Transfer key
Call Coverage Keys Group Call Pickup
Line access is not required for Directed Call Pickup
Directed Call Pickup
Using Directed Call Pickup
To intercept a call ringing a co-worker’s extension
Enter names for Speed Dial bins
Directory Dialing
Enter names for extensions
Enter names for Ring Groups and UCD Groups
Select to call the displayed name
Using Directory Dialing
To place a call using Directory Dialing
Iii
To exit Directory Dialing at any time
Display, Alphanumeric
Turn to Alphanumeric Display
Distinctive Ringing
Distinctive Ringing Hierarchy
Ring Types
When Multiple Calls Ring an Extension
Understanding Ring Types
Call Type
Soft Keys
Setting up Distinctive Ring Configuration
System Programming
1405-02 Station Ring Override page 641, enter Yes
Setting Up Extension Ring Override
Setting Up Key Ring Override
1405-03 Key Ring Override page 641, enter Yes
This option is not available using an extension’s soft keys
To customize a Ring Set for your extension
Using Distinctive Ring Configuration
Distinctive Ring Configuration
Using Extension Override
To customize ringing for your extension’s outside calls
Using Key Ring Override
Key Ring Override
Do Not Disturb Options This DND option Blocks these calls
Do Not Disturb
Do Not Disturb BLF for Hotline and Call Coverage Keys
Hotline Busy Lamp Indications
Background Music
Call Coverage Key Busy Lamp Indications
Should an extension be allowed to use DND?
Do Not Disturb Override
If you are on a call or anytime your telephone is not idle
To enable or disable DND an extension
Enabling or Disabling Do Not Disturb
Do Not Disturb Override
Do Not Disturb Override
Easily override a co-worker’s Do Not Disturb
To use Do Not Disturb Override
Door Box Alerts
Door Box
Door Box Relays
Basic Door Box Programming
Set up the Door Box Ring Groups and chime sounds
2PGDAD Module Door Box Setup
Set up the 2PGDAD Module Door Box ports
Set up the Door Box relays
DSX-40 Built-In Door Box Setup
To place a call to the Door Box from a keyset
Calling from the Door Box
To place a call from the Door Box
To answer Door Box chimes or ringing
Equal Access Compatibility
Transfer
Extended Ringing
Direct Inward Line
Should the extension have Extended Ringing capability?
Overview of Circular Hunting
Extension Hunting
Circular Hunting
302 303 304 305
Circular Hunting Notes
Terminal Hunting
Uniform Call Distribution UCD Hunting
Terminal Hunting Notes
UCD Group Default Assignments Default Master Number
UCD Hunting Notes
Set up the hunt destination routing
Setting Up Circular Hunting
Setting Up Terminal Hunting
See Extension Hunting to Voice Mail page 478 for more
Do you want to change the UCD Group master numbers?
Setting Up UCD Hunting
Assign hunt type 05 to each member of the UCD Group
300
Extension Hunting Timers
Transfer to Hunt Group
Extension B
Transfer Recall Timer
UCD No Answer Timer
Busy UCD Master
DIL no overflow to Hunt Group
DIL with overflow to Hunt Group
Group Mailbox
Outside Call on Hold at Hunt Group Member
Flexible Numbering Plan
IntraMail Features
To send a call to a Terminal or Circular Hunting Group
To send a call to a UCD Group
Should an extension have Extension Locking capability?
Walking Class of Service and Extension Locking
Extension Locking
Entering or Changing Your PIN Number
To lock your extension
To unlock your extension
To enter your PIN number if you don’t have one assigned
Unlocking an Extension from the Attendant’s Phone
34-Button Display Telephone features
Feature Keys
Feature Keys simplify feature operation
Are any of the extensions Feature Keys set up as line keys?
Extension Feature Key Assignments
Set up an extension’s Feature Keys
Extension Feature Key Assignments Page 2
90-98
Covered extension is in DND for outside calls option
Extension Feature Key Assignments Page 4
While on a handset
Direct Station Selection DSS
Headset
Check Key
#KP #57
Programming Feature Keys Mnemonic Operation Access Level
Hold + Press Volume Up or Volume Down to select
Flash for Single Line Extensions
Check the setting of the system’s Flash timer
Flash
Should a single line extension be able to hookflash?
To Flash the outside line you are on
PBX / Centrex Compatibility
Flashing and Outside Line
Flexible Numbering Plan
Programming
Do you want to change the Intercom extension number range?
Should extension be allowed to use Forced Line Disconnect?
Forced Line Disconnect
Disconnect a co-worker’s outside call in an emergency
1402-01 Forced Line Disconnect page 633, enter Yes
Forced Line Disconnect
To disconnect a busy line
If no, in 3113-01 Pickup Group Assignment page 822 enter
Group Call Pickup
Should extension be part of a Pickup Group?
Setting up Group Call Pickup keys on a keyset
Setting up Group Call Pickup keys on a DSS Console
Answering a Pickup Group Call
To answer a call ringing a phone in your Pickup Group
Group Listen
To cancel Group Listen and return to your handset
Using Group Listen
To set up Group Listen
To talk Handsfree after initiating Group Listen
Overflow for Group Ring Calls
Ring Group Default Assignments Default Master Number
Group Ring
Should an extension be in a Ring Group?
Do you want to enter a name for a Ring Group?
Should a DIL route to a Ring Group during the day?
Setting Up Ring Group DILs
Optionally set up a line key for the DIL on a DSS Console
Should a DIL route to a Ring Group at night?
Adjusting Ring Group Timers
To Transfer your call to a Ring Group Press Intercom
Placing and Transferring Ring Group Calls
To make an Intercom call to a Ring Group
To answer a call ringing your Ring Group
Answering Ring Group Calls
Answer a Call to a Ring Group
Handsfree Answerback and Forced Intercom Ringing
Handsfree and Handsfree Answerback
Handsfree
Should Intercom calls voice-announce system-wide?
To use Handsfree instead of lifting the handset
Using Handsfree
Setting Up Incoming Voice Announcements
To talk on a Handsfree call
#VA + V for voice announce or R for ring + Speaker to Exit
To turn incoming voice announcements on
To turn incoming voice announcements off
Headset Compatibility
Outside Calls transfers and DILs
Off-Hook Signaling and Headsets
Headset Key
Intercom Calls
Turn an extension’s headset mode on and off
To connect the headset
To turn the headset mode on and off
While in the headset mode
#HS #47
Hold
Hold Recall Display
To pick up an outside call on System Hold
Using System Hold
To place a call on System Hold
To place an Intercom call on Hold
To place an outside call on Exclusive Hold
To pick up an outside call on Exclusive Hold
To pick up an Intercom call from Hold
Lift the handset and dial *7
Using Hold at a Single Line Telephone
To retrieve your call from Exclusive Hold
Hotline Automatic Transfer
Set up Hotline keys on an extension or DSS Console
Hotline
DSS Consoles can also have Hotline keys
To transfer a call to your Hotline partner
To place a call to your Hotline partner
Press your Hotline key
To answer a call from your Hotline partner
Interactive Soft Keys
Should extension have Interactive Soft Keys?
Intercom
Use Intercom to call any co-worker
Ringdown Extension
Setting Up Incoming Voice Announcements Feature
To answer an intercom call
Hold
Key Ring
Overflow for Key Ring Calls
Park
Should extension have Key Ring for the outside line?
Does Key Ring overflow occur after the correct interval?
Key Ring call will not follow an extension’s Call Forwarding
Language Selection
Language Selection and Smdr
Selecting the Display Language
Should extension be able to set their display language?
Should the Smdr header and call type be English or Spanish?
Quickly redial the last number dialed
Last Number Redial
Enhanced Last Number Redial
Account Codes page 14 and Save Number Dialed
Auto Redial
To redial your last call
Using Last Number Redial
Using Enhanced Last Number Redial
To redial your last call at a 3-line display telephone
Select to clear the buffer
Select to exit without clearing the buffer
DSX-40
Default Setting DSX-80/160
Line Group Routing
Check the extension’s dial 9 Line Group assignment
Using Line Group Routing
To place a call using Line Group Routing
Line Groups
Dial codes to access Line Groups for outgoing calls
Line Groups
Verify the Line Group configurations
Make sure the extension has access to the Line Groups
Using Line Groups
To place a call over a Line Group
Line Key BLF Indications
Press a line key for one-touch access to an outside line
Line Keys
Set the access for the line assigned to the line key
Set up line keys for the extension or DSS Console
2111-05 Key Access for Outside Lines page 732, enter Yes
Should the line key ring for incoming calls?
Setting Line Key Ringing Feature
To place a call using a line key
To answer an incoming call using a line key
Line Callback
Line Queuing / Line Callback
Line Queuing
Line Queuing Priority
If no, in 1411-01Camp-On to Busy Lines page 647 enter No
Should extension be able to queue for a busy line?
If yes, in 1411-01Camp-On to Busy Lines page 647 enter Yes
Should extension have Line Queuing Priority?
Using Line Queuing and Line Callback
To queue or leave a callback for a busy line
Fixed Loop Keys
Switched Loop Keys
Loop Keys
Loop keys simplify answering and placing calls
To set up a Switched Loop key
To set up a Fixed Loop key
To place a call on a loop key
Using Loop Keys
To answer a call on a loop key
Meet-Me Conference
Barge In Intrusion Conference Group Listen
To set up a Meet-Me Conference
To join a Meet-Me Conference
Message Wait Lamping
Message Waiting
Single Line Telephone Message Waiting
SLT Special Dial Tone
Should the system have Message Waiting capability?
Should a single line set have FSK Message Waiting?
To answer a Message Waiting
Using Message Waiting
To leave a Message Waiting
Press Intercom + V-MAIL
Microphone Mute
Handsfree Reply Soft Key
Using Microphone Mute
To activate or deactivate Microphone Mute
Monitor / Silent Monitor
Should an extension be able to Monitor a co-worker’s call?
Using Monitor / Silent Monitor
To Monitor a call
Multiple Directory Numbers
Music on Hold
Should the system have Music on Hold?
Assign the Music on Hold Source to each line
Music on Hold is automatic once enabled
1401-10 Name Programming page 631, enter Yes
Names for Extensions and Lines
Names help identify lines and extensions
1401-10 Name Programming page 631 enter No
Programming Names
To program your extension’s name
Name Programming Chart
Additional Name Programming Options
Basic Night Service Types
Night Service / Night Ring
Night Service Keys
Use Night Service to reroute calls after hours
Option 4 DIL Day and Night
If no, in 1402-05 Activate Night Mode page 634 enter No
Set up a System night key on an extension or DSS Console
Should key ring lines ring extensions at night?
To answer a call that is ringing over the Paging speakers
Using Night Service / Night Ring
To answer a call that rings a line or loop key at night
Off-Hook Signaling for Intercom Calls
Off-Hook Signaling
Off-Hook Signaling for Outside Calls
Off-Hook Signaling for Hotline Calls
Set up Off-Hook Signaling for waiting Intercom calls
Set up Off-Hook Signaling for waiting outside calls
Clear = None
#647
For outside lines
For Hotline partner
One-Touch Keys
External Paging
Paging
Internal Paging
Relay Control
Intercom Ring Over External
Ring Over Page Volume Adjustment
Outside Call Ringing Over External
Door Chime Over External
2112-06 Paging Through Speaker page 737, enter No
Should extension be able to receive Paging announcements?
2112-06 Paging Through Speaker page 737, enter Yes
Is the maximum length of Paging announcements adequate?
Optionally enable Door Box chimes over External Paging
Optionally enable outside line ringing over External Paging
Optionally enable Intercom ringing over External Paging
External Paging Options
Optionally enable Background Music over External Paging
To make an internal Paging announcement
#VP + Y to enable or N to disable + Speaker to exit
Making a Page Announcement
Lift the handset Dial *0 Converse with the caller
Paging, Meet-Me Conference
Park
On red
On all extensions that are ringing with the recall
Personal Park Orbit Recall Display
System Park Orbit Recall Display
On all other extensions as they are ringing with the recall
To Park or retrieve a call in Personal Park Orbit
Park
To Park or retrieve a call in System Park Orbit
Park
If the extension that parked the call has a programmed name
PBX/Centrex Access Codes and Account Codes
PBX/Centrex Access Codes
PBX/Centrex Access Codes and Toll Restriction
PBX / Centrex Compatibility
Specify which lines are PBX lines
PBX/Centrex Access Codes and Smdr
Enter PBX access codes into the PBX Access Codes Table
On-Line Programming Direct Connection
PC Program System Administrator
Database Save and Restore
Remote Programming
Conditions Default Setting
Refer to the PC Program User’s Guide
Intercom Prime Line
Prime Line Preference
Idle Prime Line
Prime Line vs. Ringing Line Preference
For Intercom
Set an extension’s Prime Line type
2114-01 Prime Line Type page 741, enter
#752
Using Prime Line Preference
To place a call on your Prime Line
Privacy
Should an extension have Privacy?
Quickly join in a co-worker’s outside call
Privacy Release Guard Timer
Privacy Release Groups
2113-04 Privacy Group page 740 enter
Using Privacy Release Groups
Should an extension be in a Privacy Release Group?
Incoming Only
Private Line
You can have a line reserved exclusively for your own use
Outgoing Only
To answer an incoming call on your Private Line
Using your Private Line
Should Private Line ring for incoming calls?
To place a call over your Private Line
Programmable Idle Menu Soft Keys Super Display
Calls
Speed Dial number or name if programmed
Programmable Idle Menu
Customizing your Idle Menu Soft keys Super Display Only
To customize your idle menu soft keys
#SM #76
Converting Dialing from DP to Dtmf
Set up your dial pulse lines
Pulse to Tone Conversion
See Description above
Regional Defaults
Language Selection Station Message Detail Recording
Language Selection
Removing Lines and Extensions from Service
Removing Lines and Extensions from Service
Reverse Voice Over
Privately call a co-worker while you’re busy on your handset
To set up Reverse Voice Over keys on an extension
To return to your initial caller
To place a call using Reverse Voice Over
To Transfer a call using your Reverse Voice Over key
To place a call to your Reverse Voice Over partner
Ring Groups
Ringdown Extension
Optionally set an extension’s Ringdown destination
To bypass Ringdown
Using Ringdown
To use the Ringdown extension
Simply lift the handset to answer a ringing call
Keyset Attendant Feature
Ringing Line Preference
To enable Ringing Line Preference for the extension
2111-04 Ringing Line Preference page 732, enter Yes
To bypass Ringing Line Preference
Using Ringing Line Preference
To use Ringing Line Preference
#757
Save Number Dialed
To set up a Save key on an extension
To set up Save key on a DSS Console
Save the number you just dialed for quick redialing
To redial a saved number
None
To save the outside number you just dialed up to 32 digits
Option Default
Selectable Display Messaging
SLTs cannot use Selectable Display Messaging
Setting Up Selectable Display Messaging
To select a Selectable Display Message
Name Programming Chart
Silent Monitor
Ringing For Incoming Calls
Single Line Telephones
Message Waiting
Ringer Equivalence Number REN Considerations
Programming
Barge
Call Forwarding
Call Waiting / Camp-On
Door Box To place a call to the Door Box
Direct Line Access
Directed Call Pickup
To answer the Door Box ringing
To place a call on Exclusive Hold
Meet-Me Conference To set up a Meet-Me Conference
Group Call Pickup
To retrieve a call from Exclusive Hold
Paging
Meet-Me Conference
Message Waiting To leave a message for a co-worker
Pulse to Tone Conversion
Park To Park a call
To retrieve a parked call
Speed Dial To dial a Speed Dial number
Transfer To transfer your call
Split
Tandem Calls / Unsupervised Conference
Voice Mail To leave a voice mail message for a co-worker
Soft Keys
Speed Dial
Answer Supervision
Chaining Bins for Dialing Long Numbers
Manually Dialing After Speed Dial on T1 Lines
Chaining Notes
Should extension be able to use Personal Speed Dial?
Setting Up Personal Speed Dial
Setting Up System Speed Dial
Should extension be able to use System Speed Dial numbers?
Setting Up Speed Dial Feature Keys
Additional Speed Dial Options
Programming and Dialing Personal Speed Dial
Is a Flash stored in a Speed Dial bin the correct duration?
Are Speed Dial calls correctly detecting dial tone?
To program a Personal Speed Dial number
To dial a stored Personal Speed Dial number
To program a System Speed Dial number
Programming and Dialing System Speed Dial
User Programmable Features
Programming Personal Speed Dial Feature
To dial a stored System Speed Dial number
Name Programming Chart
To set up a Split Feature Key
Split Alternate
Using Split
Button Backlit Display Telephone with Speakerphone
Station Key Telephones
Button Display Telephone with Speakerphone
For this feature Lamp does this
Ring/Message Lamp
Extension Circuit Type
Smdr provides a printed record of your calls
Station Message Detail Recording
Call Duration Independent of System Clock
Sample Smdr Report
Station Message Detail Recording
Call Record Header
Smdr Report Format Page 2 Line Character Field
Call Record
Should the Smdr report be in English or Spanish?
Should the system output SMDR?
Should the Smdr report include a header for each new day?
Smdr is automatic once enabled
System Administrator PC Program
System Identification
Back up the site data to CompactFlash Card
System Programming Backup and Restore
Restore data from CompactFlash Card
Logging On with this Gives you access to these programs
System Programming Password Protection
Control access to system programming
To change the system passwords
IntraMail Features
E1 Lines
T1 Lines
FSK Caller ID
Flexible Routing for did Lines
Review the T1 PCB configuration options
Review the T1/E1 timers
Set the circuit type for each T1 line
Zero Suppression
To set up T1 lines for compatibility with ANI/DNIS service
Direct Inward Dialing
Should extension be able to set up a Tandem Call?
Tandem Calls / Unsupervised Conference
Disconnecting a Tandem Call
Setting up a Tandem Call
To set up a Tandem Call
To disconnect a tandem call using Forced Line Disconnect
Using Line-to-Line Transfer to set up a Tandem Call
Setting up a Tandem Call at a Single Line Telephone
To set up a Tandem Call at a single line telephone
To set up a Tandem Call via line-to-line Transfer
Assign the tie line caller’s operator
Tie Lines
Set the circuit type for each tie line
Available Single Line Features
Unavailable Single Line Features
Operation
Hold
Access the tie line Dial *0
Tie Lines
Time and Date
Battery Backup
#TD #83
Toll Restriction
Toll Restriction Tables
When you dial 1015 220 203 926
When you dial Telephone Banking
When you dial 011 International Calls
Toll Restriction Overview
When you dial 1 800 365 1928, 1 900 555 1212, 1 926
Default Toll Restriction Configuration
When you dial 1010 220 203 926
When you dial 203 926 5400, 926
Basic Setup
Equal Access Dialing Restrictions
Do you want to allow 1 + NPA or 1 + NXX dialing?
+ Long Distance Dialing Restrictions
Long Distance Dialing Restrictions
Do you want to allow NPA or NXX dialing?
Example 1 Allowing Only Local Calling
Example 2 Setting Up 10-Digit Local Calling
Some Common Toll Restriction Examples
Example 3 Preventing 1 + 900 Pay-Per-Call Charges
Forced Line Disconnect does not bypass Toll Restriction
Handsfree Transfer
Transfer
Transfer Recall Display
Send the outside call you are on to a co-worker
1601-03 Call For Ward No Answer Timer
1603-01 Transfer Transfer Recall Timer interval
For the 1601-03 Call Forward No Answer Timer interval
Call Forward No Answer Timer Interval
1603-01 Transfer Recall Timer interval
Forward No Answer
Transfer Recall
Music on Hold for Transferred Callers
Do Not Disturb page 143 DND blocks Transfer
IntraMail Features
Transfer
Transfer
Unsupervised Conference
See Direct Station Selection DSS page 117 for more
User Programmable Features
User Programmable Features
#22
#45
Intercom + Press Volume Up or Volume
Keys + Hold + Intercom + Volume Up
#87
#RLP
Assign an extension’s access level
Voice Mail
Message Center Mailbox
Personal Answering Machine Emulation
Voice Mail Overflow
Interactive Soft Key Shows New Messages
Call Forwarding Timers and Voice Mail
Basic Installation
Secondary
202 204 206 208
Should outside calls overflow to voice mail if unanswered?
Enable the extension to put the system into the night mode
Automated Attendant Answering
Should extension be able to use Conversation Record?
Set up Message Center keys on the extension or DSS Console
Message Center
If no, in 1401-06 Conversation Record page 629 enter No
You can forward calls voice mail
To activate or cancel Call Forwarding to your mailbox
To hang up while using your mailbox
Activating or Canceling Call Forwarding to your Mailbox
Voice Mail Basics
Transferring Calls to a Mailbox
Method B Transfer without first ringing Press Transfer
To record your active call in a mailbox
Using Conversation Record
Using the Message Center
You see Record Mailbox
Using Answering Machine Emulation
To activate or cancel Personal Answering Machine Emulation
Voice Mail
Voice Over
Other Related Features
To initiate a Voice Over to a busy extension
To respond to a Voice Over alert one to your extension
Display Brightness and Contrast Control Presets
Volume, Brightness, and Contrast Controls
Volume Control Presets
Display Brightness and Contrast Control
Alphanumeric Display
Volume Settings
Display Backlight and Key Pad Illumination Controls
To set up the volume control presets
Adjusting your Telephone’s Volume
To adjust the display contrast
Select the volume control preset mode
Select the display preset mode
Walking Class of Service
Should extension have Walking Class of Service capability?
Using Walking Class of Service
Extension Locking
To change your PIN number if you already have one assigned
With IntraMail Installed
Other Related Features
Without IntraMail Installed
Check the Answer Table assignment
Review the default Automated Attendant setup
Start-Up Programming
Start-Up Programming
IntraMail Part Numbers and Capacities
Specifications
Built-In Automated Attendant Capacities
160
Application Examples
Default Automated Attendant Answering
Change the Default Mailbox to Call Routing Mailbox
Application Summary
Default Dial Action Table Options
Set up separate day and night greetings
To put the system in the night mode
Default Ringing and Overflow Setup
1402-05 Activate Night Mode page 634 enter Yes
IntraMail Feature Glossary
Bilingual Voice Prompts
Name Automated Attendant Transfer Description
Automatic Message Erase/Save
Call Forward to a Mailbox
Erasing All Messages
Name Conversation Record Description
Directory Dialing
Exiting a Mailbox
Forced Unscreened Transfer
Name Flexible Call Routing Description
Flexible Mailbox Numbering Plan
Forwarding Calls to a Mailbox
Help Individual Line Greetings Instruction Menu
Name Description
Hang Up
Leaving a Message
Master Mailboxes
Message Listen Mode
Make Call
Message Count Display
One-Touch Forwarding
Name Message Retention Description
Message Send Message Storage Limit Message Waiting Lamp
Programming Voice Mail
Also see Mailbox Security Code Delete in this
See Automatic Routing for Rotary Dial Callers in this
Screened Transfer Security Code
Name Single Digit Dialing Description
System Administrator
System Administrator Mailbox
Subscriber Mailbox
Undefined Routing Intercept Unscreened Transfer
Volume Control with Voice Mail
Name Undefined Routing Description
Voice Mail Overflow
Play a pre-recorded announcement to callers
Announcement Mailbox
Next Call Routing Mailbox Options
Announcement Mailbox
Routed Announcement Mailbox Routing Page 1
Invalid entry and hangs up
To record the Announcement Message
Set up the Announcement Mailbox
Routed Announcement Mailbox Routing Page 2
4223-02 Hang Up After page 893, enter Yes
Next Call Routing Mailbox
System Administrator
Automated Attendant
Recording an Announcement Mailbox Message
Announcement Message
See Announcement Mailbox
Announcement Mailbox
Answer Schedule Override
4211-02 Answer Schedule Override page 880, enter Yes
Subscriber Mailbox
Enabling Answer Schedule Override
Answer Tables
Answer Tables
Customizing an Answer Table
Default Mailbox and Routing Hierarchy
To set up daytime and evening/weekend answering 2 schedules
Direct Termination at Night page 820, enter
Set up basic non-scheduled Answer Table options
Assign Answer Tables to outside lines
Assign the schedule type and routing mailbox
Setting Up a Type 1 Day of Week Schedule
Setting up a Type 2 Range of Days Schedule
Set the schedule run day and time
See Type 3 Date Schedule Example page 889 for more
Setting Up a Type 3 Date Schedule
Set the schedule run date
Using Personal Answering Machine Emulation
Answering Machine Emulation
Answering Machine Emulation
Call Forward to a Mailbox
Auto Attendant Do Not Disturb
2144-01 Auto Attendant Do Not Disturb page 772, enter Yes
Shows the Auto Attendant Do Not Disturb status
Access the Mailbox Greeting options
Record at the tone, then press # when done
Provides soft keys for each of the 3 greetings
Should the mailbox be set for Auto Save or Auto Erase?
Auto Erase or Save
Handling Partially Reviewed Messages
Other Related Features Operation
Automatically hear the time and date a message was left
Enable Auto Time Stamp from your Subscriber Mailbox
Auto Time Stamp
Should the mailbox be set for Auto Time Stamp?
Turning Auto Time Stamp On or Off
Default Mailbox
Automated Attendant
Set up the Dial Action Tables IntraMail Features
Set up the Answer Tables
Set up the Call Routing Mailboxes
Upgrading from the Built-In Automated Attendant
Multiple Company Greetings
Using the Automated Attendant For the outside caller
Fax Detection
Automated Attendant, Built-In
DIL to Voice Mail Master
Enable the Built-In Automated Attendant
4101-01 Voice Mail Type page 863, enter
Set up the Dial Action Tables
#AG
Automated Attendant Transfer
Guest Mailbox
Program the Dial Action Table Timeout function
Automatic Routing for Rotary Dial Callers
Bilingual Voice Prompts
How the System Handles Language Priority
Review how the system handles language priority
Activate the system’s Primary and Secondary Languages
Select the prompt language for Station Mailboxes
Select the prompt language for Call Routing Mailboxes
Select the prompt language for outside lines
Select the prompt language for Ring Group Mailboxes
Quick Message
Log Onto Voice Mail
Message Notification
Voice Prompting Messages
Caller hears, That is an invalid entry ,
Call Forward to a Mailbox
An extension user can forward their calls to their mailbox
Extension Hunting to Voice Mail
Set how long an unanswered call will ring before forwarding
Auto Attendant Do Not Disturb
Message Forward
Activating or Canceling Call Forward to your Mailbox
Call Routing Mailbox
To set the Maximum Length of Instruction Menus
Set up the Call Routing Mailbox
4221-01 Routing Mailbox Type page 890, enter
Recording an Instruction Menu for a Call Routing Mailbox
Automatic Call Screening
Call Screening
Call Screening and Group Mailboxes
Should the extension be able to use Call Screening?
To intercept the call and stop recording the message
To use another feature or process another call
Manual Call Screening Operation
Message continues to record privately
Automatic Call Screening Operation
To turn Automatic Call Screening on or off
Caller ID and Voice Mail
Check your telco service
Set up your basic Caller ID Logging programming
3131-01 Pass Caller ID to Voice Mail page 828,enter Yes
Screened Transfer
Caller ID page 63 and Caller ID Logging
Make Call
Unscreened Transfer
Caller ID with Return Call
Calling the Automated Attendant
Automated Attendant Transfer
Program the System Speed Dial bin for Centrex Transfer
Set up a Dial Action Table for Centrex Transfer
Centrex Transfer
Enable Tandem Calls for the Centrex line
External Transfer
Conversation Record
2143-05 Recording Conversation Beep page 771, enter Yes
Enable the Conversation Record Beep and Warning
Select to enable Conversation Record
To record your active call in your mailbox
User Programmable Feature
Dial Action Table
Defines the dialing options for Automated Attendant callers
Hang Up IntraMail says Goodbye and hangs up
Dial Action Table Options
Dial Action Table Key Action Summary
Dial Action Table Default Settings
Customize the Dial Action Table options
Other Related Features
Set up the Directory Dialing Mailbox
To record a Directory Dialing Message
Set up the name programming and enter names
Extension Name Programming and Routing
Check 4201-01 Outgoing Message Length
4224-08 Fax Detection page 899 enter No
Additional Options
4224-08 Fax Detection page 899, enter Yes
Directory Dialing Mailbox
Using Directory Dialing To use Directory Dialing
Recording a Directory Dialing Message
Directory Dialing Mailbox Name Entry Options
Timeout
Dialing Options Available while Entering a Name
Directory Dialing Mailbox Routing Options
Directory Dialing Mailbox
Mailbox type required for Directory Dialing
Erasing All Messages in a Subscriber Mailbox
Erasing All Messages
Message Delete
To exit your mailbox
Exiting a Mailbox
Exit your mailbox by dialing a code or by hanging up
To exit and immediately return to your mailbox
Ring No Answer / Busy Line Type
Extension Hunting to Voice Mail
Ring No Answer Line Type
Ring No Answer / Busy All Type
Extension Hunting to Voice Mail Routing Charts
Rings for 1603-01 Transfer
For 1601-03 Call Forward No Answer Timer
Busy Line Type 4 Hunting to Voice Mail Routing Chart
Set up the hunt type and destination for Type 1 hunting
Set the system timers used for Type 1 hunting
Press DND Type 1 hunting will not redirect Intercom calls
External Transfer
Set up a Dial Action Table for External Transfer
Enable Tandem Calls for the incoming line
Program the System Speed Dial bin for External Transfer
Centrex Transfer
Fax Detection
To set up Fax Detection for a Call Routing Mailbox
To set up Fax Detection for a Directory Dialing Mailbox
Automatically transfer incoming fax calls to a fax machine
Flexible Answering Schedules
Determine which Answer Table answers each outside line
Flexible Call Routing
IntraMail
4231-Digit Assignment
Flexible Mailbox Numbering Plan
Flexible Numbering Plan Example
Forced Unscreened Transfer
Getting Recorded Help
Request help from the IntraMail voice prompts
Go to a Mailbox
Instruction Menu
Assign a Goto action to the active Dial Action Table
To log into any valid Call Routing or Subscriber Mailbox
Remote Greetings
Greeting
Multiple Greetings
Program a Logon action in the active Dial Action Table
Enabling Remote Greeting
Set the maximum length of Subscriber Mailbox greetings
To log directly into a specific Subscriber Mailbox
Security Code
Turn Auto Attendant Do Not Disturb off or on
Go back to mailbox Main Menu
UCD Group Mailbox
Group Mailbox
Ring Group Mailbox
Understanding Group Mailbox Types
If the Group Mailbox redirects to an Announcement Mailbox
Ring Group Mailbox Assignments Ring Group Entry
Programming a Ring Group Mailbox
Assign each extension you want to have in the Ring Group
2141-01 Station Mailbox Type page 766, enter
Group Mailbox
2311-01 UCD Group Mailbox Type page 793, enter
Set up the UCD Group
Programming a UCD Group Mailbox
Other Related Features
Auto Erase or Save
To set up a Guest Mailbox
Guest Mailbox
Listening to Messages
Message Playback Direction
Message Listen Mode
Main Menu
Message Record
Logging Onto a Guest Mailbox from the Automated Attendant
Accessing a Guest Mailbox
To log onto a Guest Mailbox
Transferring your call to a Guest Mailbox
Hang Up
Instruction Menu
Single Digit Dialing
Erase recording
Exit recording mode
Go back to the System Administrator options
An invalid entry ,
Additional Options While Leaving a Message
Dialing Options While Leaving a Message
Leaving a Message
To leave a message in a mailbox from outside the company
Message Listen Options
See Message Listen Mode
Listening to Messages
See Time and Date with Voice Mail
Telephone Display while Listening to a Message
Super Display
Set the Message Backup/Go Ahead Time
Button and 34-Button Display
Remote Log On
Log Onto Voice Mail
Local On-site Logon
Program a Logon action in the active Dial Action Table
Logging Onto Your Mailbox
To log onto your Subscriber Mailbox
Mailbox Name
Recording Your Mailbox Name
Go back to the Mailbox Main Menu
See Message Notification
Mailbox Options Menu
See Mailbox Security Code Delete
Auto Time Stamp
Accessing the Mailbox Options Menu
Mailbox Security Code Delete
Deleting a Mailbox Security Code
Mailbox Main Menu
See System Administrator
Main Menu
See Listening to Messages
Accessing the Mailbox Main Menu
Make Call
Message Reply
Using Make Call from your Mailbox
Caller ID and Voice Mail
Master Mailbox
While Logged-in
Message Count Display
While Idle
Operation is automatic
Message Delete
Erasing All Messages
Message Forward
Message Forward
Forwarding a Message
Message Length
Set the maximum length of recorded messages
Message Listen Mode
How Message Notification Works to Digital Pager Numbers
Message Notification
How Message Notification Works to Normal Telephone Numbers
Set the maximum number on incomplete callout attempts
2143-04 Message Waiting Lamp page 771, enter Yes
Unique Programming for Non-pager Message Notification
Unique Programming for Digital Pager Message Notification
Seizes the line specified in 4112-01 Outgoing Dial 9 Group
Setting Up Message Notification Page 1
Setting Up Message Notification Page 2
3103-05 Music On Hold Source page 816, enter
Enable Message On Hold for the line
Message On Hold
Optionally set the Message On Hold message length
Recording the Message On Hold
Message Playback Direction
Set the Message Playback Direction for a Subscriber Mailbox
Message Record
See Record and Send a Message page 562 for more
Message Reply
Log onto Subscriber Mailbox Listen to your messages
Set the Message Retention Interval for a Subscriber Mailbox
Message Retention
Message Retention Guard Time
Message Storage Limit
Sets how many messages a mailbox can store
Message Waiting Lamp
Call Screening
Multiple Company Greetings
Assign an Answer Table to each line
Answer Tables
Next Call Routing Mailbox
Subscriber Mailbox Options
Next Call Routing Mailbox
Announcement Mailbox Options
Direct Announcement Mailbox Routing
Routed Announcement Mailbox Routing Page 1
Default Setting Subscriber Mailbox
2144-03 Dialing Option page 772, enter Yes
Programming Subscriber Mailboxes
Programming Announcement Mailboxes
Record and Send a Message
Programming Voice Mail
Remote Programming
Quick Message with Greeting REC1
Optionally set up a Quick Message with Greeting REC1 Action
Quick Message
Quick Message without Greeting REC2
Leaving a Quick Message
Record and Send a Message
Recording Options
Log onto Subscriber Mailbox Record and send a message
Remote Programming
See the DSX PC Program User Guide
Programming Voice Mail
Routing Mailbox
Screened Transfer and Inactive Mailboxes
Screened Transfer
Screened vs. Unscreened Transfer
Screened Transfer Strf Operation
If unanswered
Forced Unscreened Transfer
Security Code
Features IntraMail
Single Digit Dialing
Programming
Subscriber Mailbox
Conditions None Default Setting DSX-80/160
Set up a Subscriber Mailbox
Mailbox type normally used for telephone system extensions
Conversation Record
Message Retention
Option Description For more, see
System Administrator
System Administrator Options
Accessing the System Administrator Options
Turn to System Administrator Options page 576 for more
2142-03 System Administrator page 767, enter Yes
System Administrator Mailbox
Designate a Subscriber Mailbox as a System Administrator
See System Administrator Options
System Reinitialization
Hearing the Current Time and Date
Time and Date with Voice Mail
Set the system time and date
Time and Date Stamp
Time and Date Stamp with Caller ID
Hearing the Time and Date a Message was Left
Transfer to a Mailbox
Transfer Message Handling
Method C Using a Call Coverage key Press Transfer
Method D Using a Hotline key
Transfer to a UCD Group
To set up an Undefined Routing for a Dial Action Table
Undefined Routing
If unanswered1 in a
Unscreened Transfer and Inactive Mailboxes
Unscreened Transfer Utrf Operation
Unscreened Transfer
Other Related Features
To set up Key Ring overflow at night
Setting Up Key Ring Overflow
To set up Key Ring overflow during the day
Voice Mail Overflow
Setting Up DIL Overflow
Setting Up UCD Group Overflow
Setting Up Ring Group Overflow
Setting Up Ring Group DIL Overflow
Subscriber’s mailbox can pick up their unanswered calls
Voice Prompting Messages
Volume Control with Voice Mail
Volume Control
Software Version
10xx-Configuration
System Type
DSP Version
System Options
System Name
Features System Identification IntraMail Features
Options See the Name Programming Chart Default
Telephone Number
Name Programming Chart
System Date
Features Time and Date IntraMail Features
System Time
Automatic Daylight Savings Time Setting
Network Time Server Name
New Password
11xx-CPU
Baud Rate
Modem Settings
USB Settings
192.168.1.250
System IP Address
System Subnet Mask
Default Gateway
255.255.255.0
Speed Dial Dtmf Tone On
Manual Dtmf Tone On
Manual Dtmf Tone Off
11xx-CPU
Speed Dial Dtmf Tone Off
100 mS System Options
Card Type
Features Automatic Slot Configuration IntraMail Features
12xx-Slots
Primary Station Port Assignment
Undefined
Features Voice Mail IntraMail Features
Secondary Station Port Assignment
121x-Lines
Line Port Assignment
Number of PCM Channels
Clock Control
Transmit Pulse Amplitude
Framer Type
Loopback Mode
Zero Suppression
12xx-Slots
Function Type
Default See Default Dialing Plan IntraMail Features
13xx-Numbering
Expected Number of Digits
These strings are normally reserved for Intercom Access
LN GRP
Station Extension Number
Features Flexible Numbering Plan IntraMail Features
Voice Mail Extension Number
Line Extension Number
Ring Group Master Extension Number
Extension number
UCD Group Master Extension Number
Extended Ring
14xx-COS Class of Service
System Speed Dial Access
Privacy
ACD Supervisor
Features Interactive Soft Keys IntraMail Features
Features Do Not Disturb Override IntraMail Features
Soft Keys
Features Direct Inward Dialing IntraMail Features
Receive did Calls
Receive did Camp-On
Features Names for Extensions and Lines IntraMail Features
Features Language Selection IntraMail Features
Name Programming
Features Call Screening IntraMail Features
Call Screening
Forced Line Disconnect
Features Forced Line Disconnect IntraMail Features
Features Barge In Intrusion IntraMail Features
Barge In Intrusion
Silent Monitor
Activate Night Mode
Direct Line Access
Yes
Single Ring for Single Line Set
Features Message Waiting IntraMail Features
Flash for Single Line Set
Special Dial Tone for Single Line Set
FSK Message Waiting Lamp for Single Line Set
Features Line Group Routing IntraMail Features
High Voltage Message Waiting Lamp for Single Line Set
Loop Disconnect for Single Line Set
14xx-COS Class of Service
Second Call Caller ID
Features Caller ID IntraMail Features
Caller ID Display
Third Party Caller ID
Caller ID Alert Lamp
Features Caller ID Logging IntraMail Features
Outgoing ANI Privacy
14xx-COS Class of Service
Ring Type Configuration
Features Distinctive Ringing IntraMail Features
Features Distinctive Ringing
Station Ring Override
14xx-COS Class of Service
Internal Call Forwarding
Features Call Forwarding Off Premises IntraMail Features
Call Forwarding Off-Premises
Make All Call
Make Page Into Zone
14xx-COS Class of Service
14xx-COS Class of Service
Line Queue Priority
Features Line Queuing / Line Callback IntraMail Features
Camp-On to Busy Lines
Features Last Number Redial IntraMail Features
Unsupervised Conference
Features Walking Class of Service IntraMail Features
Walking Class of Service Day
Walking Class of Service Night
Features Extension Locking IntraMail Features
14xx-COS Class of Service
Features Account Codes IntraMail Features
Account Codes for Toll Calls Only
Number of Operators
Features Attendant Position IntraMail Features
15xx-Options
Operator Number
None
None System Options
First Last
Features Directory Dialing IntraMail Features
Name Format
Delimiter
Clock Display Format
Automatic Handsfree
Features Automatic Handsfree IntraMail Features
Features Call Waiting / Camp-Onpage IntraMail Features
Call Waiting Tones
Handsfree Reply Handsfree Answerback
Features Handsfree and Handsfree Answerback
Intercom Voice Announcements
Features Background Music IntraMail Features
Enable Music on Hold
Features Music on Hold
Music on Hold for Transferred Calls
BGM Over
Features Music on Hold IntraMail Features
Audio Input 1 Gain Setting
Audio Input 2 Gain Setting
External Page Ring Type
Extension Ring Over External
External Page Ring Volume
External Page Gain
External Page Line Ringing
Options for each line
Smdr Language
Smdr Port
Print Smdr Headers
Show Account Codes on Telephone Display
Dial # to Enter Account Codes
Allow Account Codes in Speed Dial Bins
Account Code Toll Restriction Level
DIL No Answer Timer
16xx-Timers
Line No Answer Timer
IntraMail Features Voice Mail Overflow Options
Features Call Forwarding Extension Hunting
Call Forward No Answer Timer
UCD No Answer Timer
Features Direct Inward Line Extension Hunting
Dialtone Detect Timer
Interdigit Timer
Line Response Timer
Features Central Office Calls, Placing Directory Dialing
20 2 seconds
Repeat Redial Timer
Dial Pause Timer
CO Busy Out Timer
Repeat Redial Busy Timer
16xx-Timers
Exclusive Hold Recall Timer
Transfer Recall Timer
Hold Recall Timer
Features Direct Inward Line Extension Hunting Group Ring
9999seconds For disabled
Park Orbit Recall Timer
Extended Ringing Timer
Delay Ring Timer
Call Coverage Delay Ring Timer
Features Extended Ringing IntraMail Features
Door Relay Unlock Timer
Duration Timer
Meet Me Conference Join Timer
Features Meet-Me Conference IntraMail Features
Features Station Key Telephones IntraMail Features
Forced Program Exit Timer
Backlight Idle Timer
2040 mS
Minimum Ring Detect Timer
Minimum Single Ring Detection Timer
104 mS
Minimum Double Ring Detection Off Timer
288 mS
Caller ID Detection Timer
Maximum Double Ring Detection Off Timer
Ringing Signal End Detection Timer
DP Interdigit Timer
DP Break Timer
DP Make Timer
Ground Start Timer
1612-04 PBX/Centrex Flash Timer
Flash Disconnect Timer
Shunt Pause Timer
300 mS System Options
Loop Current Detection Timer
Far End Disconnect Timer
Power Failure Recovery Detect Timer
3008 mS
1275 mS
Minimum DP Break Timer
Maximum DP Break Timer
Minimum DP Make Timer
Maximum Hookflash Timer
Maximum DP Make Timer
Minimum Hookflash Timer
Minimum Off Hook Timer
350 mS
Dial Pulse Guard Timer
Off Hook Guard Time
300 mS
50-12750 mS
Loop Disconnect Timer
Ring/MW Wait Period Time
2000 mS
Receive Dial Pulse Maximum Break Timer
Receive Loop Detection Timer
Receive Dial Pulse Minimum Break Timer
48 mS
Receive Minimum Flash Timer
Receive Dial Pulse Minimum Make Timer
Receive Dial Pulse Maximum Make Timer
1008 mS
Receive Maximum Flash Timer
Receive Minimum Clear Signal Timer
400 mS
Transmit Dial Pulse Interdigit Timer
Transmit Dial Pulse Break Timer
Transmit Dial Pulse Make Timer
Features Central Office Calls, Placing
Transmit Flash Timer
Transmit Clear Signal Timer
Double Ring Maximum Detection Timer
Single Ring Minimum Detection Timer
Double Ring Minimum Detection Timer
504 mS
Ring Stop Detection Timer
304 mS
Receive Maximum Wink Timer
Transmit Wink Timer
Receive Minimum Wink Timer
Ground Start Remove Ring Timer
For undefined disabled
Transmit Answer Timer
Transmit Seize Acknowledge Timer
Transmit Digit Acknowledge Timer
Transmit Forced Clear Signal Timer
2048 mS
Transmit Seize Signal BZL Timer
Transmit Double Answer BZL Timer
Receive Minimum Digit Acknowledge Timer
Receive Minimum Seize Acknowledge Timer
Receive Maximum Seize Acknowledge Timer
Receive Maximum Digit Acknowledge Timer
Receive Minimum Meter Pulse Timer
Receive Minimum Answer Timer
Receive Maximum Answer Timer
200 mS
Receive Maximum Double Answer BZL Timer
Receive Maximum Meter Pulse Timer
Receive Minimum Double Answer BZL Timer
Receive Minimum Line Block Timer
Receive Line Block Recover Timer
GII Signal Timer
GI Signal Timer
GI Tone Complete Timer
GA Pulse Response Timer
50-600 mS
GB Response Timer
GA Response Timer
GA Tone Complete Timer
GB Tone Complete Timer
GC Response Timer
GC Tone Complete Timer
17xx-Speed Dial System
Number of System Speed Dial Bins
System Speed Dial Bin Type
Features Call Forwarding Off Premises
Select System Speed Dial Bin to Program
System Speed Dial Bin Line
System Speed Dial Bin Group
System Speed Dial Bin Number
System Speed Dial Bin Name
17xx-Speed Dial System
21xx-Configuration
Station Type
Station Name
Station Options
Check
Station Display Language
Door Chime Selection
Outgoing ANI ID
Door Relay Assignment
Station Toll Level Day
Class of Service
Features Toll Restriction IntraMail Features
Station Toll Level Night
User Programming Access Level
Station PIN Code
Night Ring Type
Delay Ring Type
Day Ring Type
Station’s Recall Ring Tone
Station’s Intercom Ring Tone
Station’s Ring Group Ring Tone
Station’s Ring CTone
Station’s Ring ATone
Station’s Ring BTone
Key Pad Illumination
Backlight Brightness While Active
Backlight Brightness While Idle
21xx-Configuration
Features Direct Station Selection DSS IntraMail Features
Enable DSS/BLF Keys
Features Do Not Disturb IntraMail Features
Allow Do Not Disturb
Ringing Line Preference
Key Access for Outside Lines
Retain Line Volume Setting
Line Dial Up
Answering Machine
Personal SPD
Headset Mode
Voice Announcements Through Speaker
21xx-Configuration
Paging Through Speaker
Voice Announcements in Headset Mode
Features Headset Compatibility IntraMail Features
Ring Group
Group Ring IntraMail Features Group Mailbox Options
Dial 9 Group
Features Group Call Pickup IntraMail Features
Pickup Group
Group Zone
Features Privacy Release Groups IntraMail Features
Privacy Group
Prime Line Key
Features Prime Line Preference IntraMail Features
Prime Line Type
Prime Line Line
Prime Line Group
System Speed Dial bin #201-#299
Station Ring Down Type
Station Ring Down Destination
Personal Speed Dial bin #701-#720
Station’s Operator Extension Number
300 Station Options
Terminal Hunting Terminal Hunting Programming for 301
Sample Hunt Group Programming
Circular Hunting Circular Hunting Programming for 301, 303
UCD Group Master Number
Hunt Type
Hunt Destination
Features Extension Hunting IntraMail Features
Did Station Intercept Type
Did Station Intercept Destination
Off-Hook Signaling Voice Over IntraMail Features
Off Hook Signaling for Incoming Intercom Calls
Off Hook Signaling for Calls from Hotline Partner
Off Hook Signaling for Incoming Outside Calls
Caller ID Log Type
Caller ID Log Size
Caller ID Log Group
212x-Keys
Press key to call
21xx-Configuration 212x-Keys
As a Split key 323 for more
Use this option to assign a Feature Key as a While on a call
Options Refer to Extension Feature Key Assignments Default
2121-01 to 24 Feature Key Codes
2121-01 to 24 Feature Key Data
2122-01 to 24 Key Ring Override
2123-01-24 DSS/BLF Key Assignments
Undefined Station Options
Idle Menu Soft Key Assignments Super Display
Directory
Calls
Line Access
Line Ringing
Line Group Access
Features Line Group Routing Line Groups IntraMail Features
Station Mailbox Type
Message Retention
System Administrator
Number of Messages
Days
IntraMail Features Bilingual Voice Prompts Options
Station Mailbox Voice Prompt Language
Auto Time Stamp
Message Playback Order
Auto Erase/Save of Messages
21xx-Configuration
Recording Conversation Beep
IntraMail Features Conversation Record Options
Message Waiting Lamp
Auto Attendant Do Not Disturb
IntraMail Features Auto Attendant Do Not Disturb Options
IntraMail Features Forced Unscreened Transfer Options
Forced Unscreened Transfer
IntraMail Features Next Call Routing Mailbox Options
Directory List Number
IntraMail Features Directory Dialing Options
Next Call Routing Mailbox
Personal Speed Dial Bin Type
Features Directory Dialing Speed Dial IntraMail Features
Features Call Forwarding Off Premises Directory Dialing
Personal Speed Dial Bin Line
Speed Dial IntraMail Features
Personal Speed Dial Bin Number
Personal Speed Dial Bin Name
21xx-Configuration
22xx-Ring Groups
Ring Group Name
Features Directory Dialing Group Ring IntraMail Features
Ring Group Incoming Ring Type
Routing Mailbox Number
IntraMail Features Group Mailbox Options
Mailbox Type
IntraMail Features Group Mailbox Message Retention Options
Ring Group Mailbox Voice Prompt Language
IntraMail Features Auto Erase or Save Group Mailbox Options
IntraMail Features Auto Time Stamp Group Mailbox Options
IntraMail Features Conversation Record Group Mailbox Options
Description
Dialing Option
IntraMail Features Directory Dialing Group Mailbox Options
23xx-UCD Groups
UCD Group Name
UCD Group Incoming Ring Type
Features Extension Hunting Voice Mail
UCD Group Overflow Destination
UCD Group Mailbox Type
UCD Group Routing Mailbox Number
Use this program to set up the UCD Group Mailbox
UCD Group Mailbox Voice Prompt Language
Playback
Group Mailbox Options
Auto-Attendant Automated Attendant
Next Call Routing Mailbox
DSS Owner
Extension using
24xx-DSS Consoles
DSS Console Key Codes
DSS Console Key Data
04 + n Park Orbit
Lamp only no ring Call Coverage Key
999
Press key to call
25xx-Text Messages Selectable Display Messaging
Selectable Display Messages
25xx-Text Messages Selectable Display Messaging
25xx-Text Messages Selectable Display Messaging
Line Type
Tie Lines IntraMail Features
31xx-Configuration
Line Name
Line Options
Dtmf Dialing
3101-05 E1 Signaling Type
Features PBX / Centrex Compatibility IntraMail Features
PBX Line
MFC Signaling Type
Line Toll Level
Line Class of Service
Features Toll Restriction Tie Lines IntraMail Features
Transmit Gain
Receive Gain
Loop Length
Set this option for optimal speakerphone performance
Tandem Calls
Music On Hold Source
Override Extension’s Toll Level
Disable Forced Account Codes
Features Dial Tone Detection IntraMail Features
Dial Tone Detection
Enable MFC Group B
Station Message Detail Recording
Voice Mail IntraMail Features Voice Mail Overflow Options
Enable Day Overflow
Features Direct Inward Line Group Ring
Direct Termination in the Day
Direct Termination at Night
Enable Night Overflow
Day Overflow Destination
Night Overflow Destination
Pickup Group Assignment
Night Ring Type
Delay Ring Type
3121-02 ANI/DNIS Format
Did line will detect ANI data without using delimiters
Caller ID Type
ANI/DNIS Data Format
3121-03 ANI/DNIS Delimiter
Number of ANI Digits
Caller ID Group Membership
Pass Caller ID to Voice Mail
IntraMail Answer Table Assignment
Line Voice Prompt Language
Extension
Tie Line Caller’s Outbound Dial 9 Group
Tie Line Caller’s Operator Extension
300 Line Options
Tie Line Caller’s Outbound Line Access
Tie Line Caller’s Outbound Line Group Access
Line Group
Features Line Group Routing
32xx-Groups
Sample Line Group Program Entry
33xx-DID Direct Inward Dialing
Number of did Digits
Programming Ranges and Exceptions
Default Routing
Did Example Routing did Block
For 3302-01 Night Translation Destination, enter
Night Translation Destination
Incoming did Digits
Day Translation Destination
MFC Category
Did MFC Dialing Category Options
PBX Access Code Digits
34xx-PBX
Emergency Number
35xx-Toll Restriction
Toll Restriction Country Type
Active Key Pad
Allow 011 + XXX International Dialing
Allow 101x Equal Access Dialing
Allow 0 + XXX Operator Assisted Dialing
Allow N11 Dialing
International Dialing
Initialize Table
Table Type Allow or Deny
Table Entries
Xx Table Data
353x-1+XXX / TBL-A XXX NPA/NXX Dialing 3-Digit Table
35xx-Toll Restriction
35xx-Toll Restriction
35xx-Toll Restriction
Options No 0 Initialize the NPA/NXX Dialing 3-Digit Table
35xx-Toll Restriction
356x-XXX-XXX / TBL-B Xxxxxx NPA + NXX Dialing 6-Digit Table
35xx-Toll Restriction
36xx-AC Codes Verified Account Codes Table
Xx Verified Account Code Data
37xx-Caller ID System-Wide Options
Caller ID Logging Group Size
Undefined Line Options
Caller ID Callback Route Type
Caller ID Callback Line
Caller ID Callback Group
Initialize Caller ID Dial Treatment Tables
3712-02 10-Digit Local Calls
Home Area Code Exception List Type
Home Area Code Table Data
Home Area Code Exception List Table Data
Foreign Area Code Exception List Table Data
Voice Mail Type
Features Message Waiting Voice Mail IntraMail Features
41xx-Configuration
Voice Mail Master Number
700 Voice Mail Options
IntraMail Features Message Notification Options
Voice Mail Port Class of Service
Options See Name Programming Chart Default
Voice Mail Port Name
Voice Mail Port Toll Restriction Level Day
Voice Mail Port Toll Restriction Level Night
41xx-Configuration411x-Ports Voice Mail Port Setup
300 Voice Mail Options
Outgoing Dial 9 Group
Operator’s Extension
Xx Outgoing Line xx Access
Xx Outgoing Line Group xx Access
Message On Hold Options
42xx-IntraMail
Outgoing Message Length
Incoming Message Length
Message Backup/Go Ahead Time
IntraMail Features Listening to Messages Options
Wait Between Non-Pager Callout Attempts
Wait Between Digital Pager Callout Attempts
Wait Between Busy Non-Pager Callout Attempts
Rings
Wait Between RNA Non-Pager Callout Attempts
Wait for Answer Non-Pager Callout Attempts
Number of Callout Attempts
Digital Pager Callback Number
Delay in Dialing Digital Pager Callback Number
Send Pager Callout Until Acknowledged
99seconds
Primary Voice Prompt Language
Secondary Voice Prompt Language
Answer Schedule Override
Default Mailbox
IntraMail Features Answer Schedule Override Options
Next Answer Table
IntraMail Features Answer Tables Options
Override Mailbox
Undefined by pressing Clear
Range of Days
Schedule Type
Day of the Week
Date
Schedule Start Day
Schedule End Day
Schedule Run Date
Schedule Start Time
Schedule End Time
Summary
Type 1 Day of Week Schedule Example
Type 1 Day of Week Example
Type 2 Range of Days Schedule Example
Type 2 Range of Days Example
Type 3 Date Schedule Example
Type 3 Date Example
Routing Mailbox Type
Routing Mailbox Voice Prompt Language
Dial Action Table
Time Limit for Dialing Commands
Screened Transfer Timeout
Fax Detection
IntraMail Features Screened Transfer Options
IntraMail Features Fax Detection Options
Fax Extension
Repeat Count
Hang Up After
16for Call Routing Mailbox numbers For undefined
Directory List Number to Use
255seconds For immediate recall
Extension Name Match
Minimum Number of Letters Required
Transfer Options
IntraMail Features Directory Dialing Fax Detection Options
Fax Transfer Extension
423x-Dial Actions Dial Action Table Options
Dial Action Table Default Settings
Digit xx Routing Data
Default See the Dial Action Table Default Settings
Digit xx Action
Log Onto Voice Mail Quick Message Screened Transfer
42xx-IntraMail
Options for Routing
Strf Action Screened Transfer
Routing
Utrf Action Unscreened Transfer
IntraMail Features Quick Message Options for Action
REC1 Action Quick Message With Greeting
REC2 Action Quick Message Without Greeting
IntraMail Features Log Onto Voice Mail Options for Action
Logon Action Log Onto Voice Mail
Hang Up Action
IntraMail Features Go to a Mailbox Options for Action
Goto Action Go to Mailbox
UND Action Undefined Routing
Caller Dialed Digits
IntraMail Features Dial Action Table Options
Digits
Ignore Digits
No Routing
Pause
System Reset
90xx-Utilities
Station Reset
Maintenance Options
Features Regional Defaults IntraMail Features
System Initialization
Initialize Toll Restriction
Features Caller ID Caller ID Logging IntraMail Features
Initialize Caller ID Logs
Initialize Ring Tones
Station Copy
Station Copy Program Options
90xx-Utilities
Line Copy
Line Copy Program Options
90xx-Utilities
Using 9031-01 Station Swap To swap two extensions
Station Swap
Using 9032-01 Line Swap To swap two lines
Line Swap
Backup to CompactFlash
Using 9041-01 Backup To backup your DSX system database
To restore your DSX system database
Restore from CompactFlash
Using 9042-01 Restore
102x-Time
100x-System
101x-ID
103x-Programming
DSX Program List
141x-Line
152x-MOH/BGM
150x-Operators
151x-Stations
153x-Paging
155x-Account Codes
160x-Feature Timers
161x-COI Analog Line Timers
164x-T1 Specific Timers
162x-SLI Analog Single Line Timers
163x-T1/E1 Timers
165x-E1 Specific Timers
170x-Setup
17xx-Speed Dial System
936
210x-Setup
211x-Options
214x-IntraMail Station Mailbox
213x-Access
212x-Keys
215x-Speed Dial Personal
220x-Setup
230x-Setup
221x-IntraMail Ring Group Mailbox
231x-IntraMail UCD Group Mailbox
240x-Setup
250x-Setup
312x-Caller ID
310x-Setup
311x-Options
313x-Voice Mail
340x-Setup
320x-Setup
330x-Setup
350x-Setup
370x-Log Groups Caller ID Logging Groups
360x-Setup
355x-XXX / TBL-B-XXX NPA/NXX Dialing 3-Digit Table
371x-Callback
420x-Options
411x-Ports Voice Mail Port Setup
410x-System Voice Mail System Options
421x-Answer Table
944
422x-Routing Mailbox
423x-Dial Actions Dial Action Table Options
901x-Initialize Initialize Utilities
900x-Reset Reset Utilities
904x-Backup/Restore
902x-Copy
946
Index
Index
Index
Index
443
Index
Other Important Telephone Numbers
