Hotline

Hotline

Description

Hotline provides partner extensions with one-button calling and Transfer.

Hotline gives a keyset user with a programmed Hotline key one-button calling and Transfer to another exten- sion (the Hotline partner). Hotline helps co-workers that work closely together. The Hotline partners can call or Transfer calls to each other just by pressing a single key.

In addition, the Hotline key shows the status of the partner’s extension:

Hotline Busy Lamp Indications

When the key is:

The partner extension is:

 

 

Off

Idle or not installed

 

 

On

Busy or ringing1

Medium Flash

Partner extension is in DND for outside

 

calls (option 1).

 

 

Fast Flash

Partner extension is in DND for Intercom

 

calls (option 2) or All Calls (option 3).

 

 

1Ringing Intercom and Group Ring calls light the Hotline key. DILs, Key Ring calls and transferred calls do not.

Hotline Automatic Transfer

With Hotline Automatic Transfer, the extension can Transfer their call to a co-worker just by pressing their Hotline key and hanging up. Without Hotline Automatic Transfer, the user must press TRANSFER before pressing the Hotline key. If the user frequently uses their Hotline key for one-button Transfer to co-workers, Hotline Automatic Transfer is recommended. If the user prefers to consult with their Hotline partner rather than Transfer, disabling Hotline Automatic Transfer would be helpful.

Conditions

•An extension’s Hotline partner can be any other keyset (e.g., physical port). An extension cannot have a Hotline key for master numbers or virtual ports.

Default Setting

• No Hotline keys programmed.

Programming

1.Set up Hotline keys on an extension or DSS Console.

1.To assign a Hotline key to an extension Feature Key:

-In 2121-[01 to 24]: Feature Key Codes (page 758), enter 05.

-In 2121-[01 to 24]: Feature Key Data (page 758), enter the extension number of the Hotline partner (300-427).

2.To assign a Hotline key to a DSS Console Feature Key:

-In 2402-[01-60]: DSS Console Key Codes (page 801), enter 05.

-In 2402-[01-60]: DSS Console Key Data (page 801), enter the extension number of the Hotline partner (300-427).

Features

DSX Software Manual

Features ◆ 207

Page 236 Page 238
Page 237
Image 237
NEC P, N 1093100 software manual Hotline Automatic Transfer, Set up Hotline keys on an extension or DSS Console
Page 236 Page 238

P, N 1093100 specifications

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