Quick Message with Greeting REC1 | NEC N 1093100, P manual

Quick Message

Description

Automated Attendant callers can dial a digit followed by an extension number to leave a message directly in a user’s mailbox.

Quick Message is a Dial Action Table action that allows Automated Attendant callers to dial a digit (normally *) followed by a mailbox number to leave a message in a Subscriber Mailbox. Since Quick Message is enabled by default, it is an efﬁcient way for experienced Automated Attendant callers to leave messages. There is no need to dial an extension ﬁrst. To make this option more readily available to all Automated Attendant callers, consider having the active Instruction Menu describe how to use the Quick Message option.

There are two Quick Message Dial Action Table actions:

❥Quick Message with Greeting (REC1)

The caller hears the mailbox greeting followed by a beep and can leave message. If the greeting is not recorded, the caller hears, “At the tone, you can leave your message for extension xxx (or name if recorded). Start recording at the tone. When you are done, press the # key or hang up.”

❥Quick Message without Greeting (REC2)

The caller bypasses the mailbox greeting (hearing “Recording” and a beep instead) and can leave a mes- sage. This is typically used with a Next Call Routing Mailbox when the caller is asked to dial a digit (e.g., 1) to leave a message. Otherwise, the mailbox greeting (if recorded) would be heard again.

Conditions

• None

Default Setting

• Dial Action key * Action is REC1 and Routing is IXXX

Programming

1.Optionally set up a Quick Message with Greeting (REC1) Action.

1.In 4231-Digit Assignment (page 901), enter 3 to assign an available key as a REC 1 (Quick Message with Greeting) option.

-To have the caller leave a Quick Message at a speciﬁc extension, the corresponding Routing option should be the extension number.

-To have the caller leave a Quick Message at any caller-dialed extension, the corresponding Routing option should be IXXX.

-To have the caller leave a Quick Message at a caller-dialed extension in a speciﬁc range, the corre- sponding Routing option should be XXX.

(For example, to allow callers to leave a Quick Message extensions 300-399, for key 3 enter REC1 for the Action and XXX for the corresponding Routing.)

2.Optionally set up a Quick Message without Greeting (REC2) Action.

1.In 4231-Digit Assignment (page 901), enter 4 to assign an available key as a REC 2 (Quick Message without Greeting) option.

-To have the caller leave a Quick Message at a speciﬁc extension, the corresponding Routing option should be the extension number.

-To have the caller leave a Quick Message at any caller-dialed extension, the corresponding Routing option should be IXXX.

-To have the caller leave a Quick Message at a caller-dialed extension in a speciﬁc range, the corre- sponding Routing option should be XXX.

(For example, to allow callers to leave a Quick Message extensions 300-399, for key 3 enter REC2 for the Action and XXX for the corresponding Routing.)

560 ◆ IntraMail Features

DSX Software Manual

P, N 1093100 specifications

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NEC N 1093100, P Quick Message with Greeting REC1, Quick Message without Greeting REC2

Models: P N 1093100