Station Message Detail Recording

Description

SMDR provides a printed record of your calls.

Station Message Detail Recording (SMDR) provides a record of the system’s outside calls. Typically, the record outputs to a customer-provided printer, terminal or SMDR data collection device. SMDR allows you to monitor the usage at each extension and line. This makes charge-back and trafﬁc management easier. SMDR includes both incoming and outgoing calls, and can be turned off system-wide or selectively for each line.

The SMDR call record outputs when the call completes. The system assigns the SMDR record to the last extension on the call. For example, if extension 306 answers the call, talks for 20 minutes, and then transfers the call to extension 302, extension 302 “owns” the entire call record as soon as they hang up.

SMDR requires a customer-provided data collection device connected to the system’s RS-232 port. The default baud rate is 38,400. The data format is ﬁxed at 8 data bits, no parity, with one stop bit (8N1). Connec- tion requires:

❥Adaptor P/N 1091014 to connect to the 9-pin RS-232 port on the data collection device.

❥A standard 6-conductor line cord to connect the adaptor to the system’s RS-232 port.

SMDR does not buffer records when the data collection device is disconnected.

Call Duration Independent of System Clock

The duration of a call on the SMDR report is calculated independently of the system clock. This prevents changes made to the system Time and Date from inaccurately reporting the call duration after the Time and Date change. The automatic Daylight Savings Time adjustment also will not affect the call duration.

Sample SMDR Report

Following is a sample SMDR report:

Station Message Detail Recording 09/07/2005 09:10P


---+---	+--------------------------------		+----------	+---------	+--------	+---
StaLin		Number Dialed		Account	Start Duration T
---+---	+--------------------------------		+----------	+---------	+--------	+---
306 01		12039265400		09:10:18P00:00:05OUT
306 01		19055072888		09:10:48P00:01:13OUT
301 02			-	09:12:13P00:01:12IN
304 01			-	09:12:07P00:01:20IN
306 01		18003651928		09:15:38P00:00:14OUT

SMDR Report Deﬁnitions


	SMDR Report Deﬁnitions


Sta	The extension that placed or answered the call

Lin	The line used for the call

Number Dialed	For outgoing calls, the number dialed on the line (up to 20 digits)

Account	Account code

Start	The time the call was initially answered

Duration	The total duration of the call

T	OUT = Outgoing outside call
	IN = Incoming outside call
	RNA = line that rang but was not answered

328 ◆ Features

DSX Software Manual

P, N 1093100 specifications

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NEC N 1093100, P Station Message Detail Recording, Call Duration Independent of System Clock

Models: P N 1093100