Monitor / Silent Monitor

Monitor / Silent Monitor

Description

Monitor a co-worker’s phone conversation without them knowing you are on the phone.

Monitor lets an extension user listen to the conversation at a busy extension. To implement Monitor, an extension user just calls a busy extension and dials the Monitor code. The busy extension and their caller have no indication of the intrusion. There are no tones heard and there is no visual indication that monitoring is occurring. For example, Monitor could help the supervisor of a service department. The department super- visor could listen to the questions that callers ask without disturbing the service call.

CAUTION

Monitor provides no warning tones prior to intrusion. Monitor may be interpreted as an invasion of privacy.

Conditions

• Monitor uses a system Conference circuit. See Conference (page 89) for more.

Default Setting

• Disabled

Programming

1.Should an extension be able to Monitor a co-worker’s call?

1.In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.

2.If yes, in 1402-04: Silent Monitor (page 634) enter Yes.

3.If no, in 1402-04: Silent Monitor (page 634) enter No.

Other Related Features

Features

Attendant Position (page 24)

Since the attendant is never busy, Intercom callers cannot Monitor an attendant.

Conference (page 89)

An extension user cannot Monitor a Conference.

Privacy (page 277)

Privacy blocks Monitor attempts.

IntraMail Features

None

Features

DSX Software Manual

Features 243

Page 273
Image 273
NEC P, N 1093100 software manual Monitor / Silent Monitor, Should an extension be able to Monitor a co-worker’s call?

P, N 1093100 specifications

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