Attendant Position

Programming

1.For best performance, install a 34-Button Display or 34-Button Super Display telephone for the attendant.

1.A DSS Console will also help the attendant process calls more quickly.

2.Set up the system attendants (operators).

1.For a single operator:

-In 1501-01: Number of Operators (page 652), enter 1.

-In 1502-01: Operator Number 1 (page 653), enter the extension number for operator 1.

- If you omit this step, by default users can dial 0 for extension 300 bit it won’t be an operator.

-In 2114-03: Station’s Operator Extension Number (page 744), for each extension enter operator 1’s extension number.

2.For multiple operators:

-In 1501-01: Number of Operators (page 652), enter the number of operators you need (2-4).

-In 1502-01: Operator Number 1 (page 653), enter the extension number for operator 1.

-In 1502-02: Operator Number 2 (page 653), enter the extension number for operator 2.

-In 1502-03: Operator Number 3 (page 653), enter the extension number for operator 3.

-In 1502-04: Operator Number 4 (page 654), enter the extension number for operator 4.

-In 2114-03: Station’s Operator Extension Number (page 744), assign an operator to each extension.

3.For no operators:

-In 1501-01: Number of Operators (page 652), enter 0.

-In 2114-03: Station’s Operator Extension Number (page 744), remove the assignment for each extension.

3.While busy on a call, should the attendant get Off-Hook Signaling audible notification of incoming calls?

1.If yes:

-In 2116-03: Off Hook Signaling for Incoming Outside Calls (page 750), for the attendant’s exten- sion enter 1 for Camp-On or 2 for Off-Hook Ringing.

2.If no:

-In 2116-03: Off Hook Signaling for Incoming Outside Calls (page 750), for the attendant’s exten- sion enter 0.

4.Should 0 (or 01-04 in multiple-operator systems) be the digit users dial to reach their operator?

1.If yes, leave the following at their factory default values:

-In 1301-[01-10]: Function Type (page 620), digit 0 = 1 (Operator).

-In 1301-[01-10]: Expected Number of Digits (page 620), digit 0 = 2.

2.If no:

-In 1301-[01-10]: Function Type (page 620), assign the new digit Function Type 1 (Operator).

-In 1301-[01-10]: Expected Number of Digits (page 620), for the new digit enter 2.

Features

DSX Software Manual

Features 25

Page 55
Image 55
NEC P, N 1093100 software manual Set up the system attendants operators, Number of Operators page 652, enter

P, N 1093100 specifications

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