NEC External Transfer, Description, Programming, Conditions, Default Setting, Features

External Transfer

External Transfer

Description

An Automated Attendant caller can automatically route to an outside telephone number.

External Transfer allows an Automated Attendant caller to automatically route to an outside telephone num- ber. To set this up, assign a Dial Action Table action as a UTRF to a System Speed Dial bin (e.g., #201 + Pause for system bin 201). When the Automated Attendant answers, the caller dials the digit and IntraMail automatically routes them to the outside number contained in the bin. Similar to Centrex Transfer, External Transfer allows your callers to easily reach branch offices and important off-site associates. Unlike Centrex Transfer, External Transfer does not require unique telco features.

Conditions

• None

Default Setting

• Disabled

Programming

1.Set up a Dial Action Table for External Transfer.

1.In 4222-01: Dial Action Table (page 891), assign a Dial Action Table (1-16) to each active Call Routing Mailbox.

2.In 4231-Digit Assignment (page 901), assign a UTRF (2) action to an available digit.

-The corresponding Routing option should be # followed by the System Speed Dial bin, followed by a pause. (The pause gives the system time to dial the stored number.)

-Press Feature Key 1 to enter a Pause. For example, to have External Transfer dial System Speed Dial bin 201, enter #201P (entered by pressing Feature Key 1).

2.Program the System Speed Dial bin for External Transfer.

1.In 1702-Assignment (System Speed Dial Assignment) (page 715) (or using the #SP User-Programmable Feature), set up the Speed Dial bin for External Transfer.

-The bin should contain just the outside telephone number you want External Transfer to dial.

2.Refer to Speed Dial (page 315) for more.

3.Enable Tandem Calls for the incoming line.

1.In 3103-04: Tandem Calls (page 816), enter Yes.

Features IntraMail

DSX Software Manual IntraMail Features ◆ 483