Using System Hold, To place a call on System Hold

Hold

Other Related Features

Features

Call Timer (page 55)

A user’s Call Timer starts when they pick up a call from Hold. If they place the call on Hold and another user picks it up, the timer restarts for the new user.

Conference (page 89)

If an extension user places a Conference on Hold, no other participants can place the Conference on Hold, split it, or terminate it.

Directed Call Pickup (page 129)

Directed Call Pickup can pick up Hold recalls.

Key Ring (page 214)

Unanswered Hold Recalls revert to Key Ring if not picked up.

Music on Hold (page 246)

If installed, Music on Hold plays to callers on Hold.

Off-Hook Signaling (page 255)

An extension user can place their current call on Hold and answer the waiting call.

Single Line Telephones (page 305)

A single line telephone user can only place an outside call on Exclusive Hold. System Hold is not available.

Transfer (page 358)

If an extension receiving a screened Transfer answers the screen and immediately hangs up (before the transferring extension), the call goes on Exclusive Hold at the transferring extension.

IntraMail Features

None

Operation

			Using System Hold	In these instructions:
			Using System Hold	[Super Display Soft Key]
				[Keyset Soft Key]

To place a call on System Hold:

1.	Press HOLD.
	• The line key winks (on) while on Hold, double-wink (on) while recalling.
	• Line keys on Hold are green for your calls - red for your co-workers.

		If a call on Hold recalls, you see one of the following.

		a.	If the extension that placed to call on Hold doesn’t have a name:
		a.	Hold Recall
			STA 301

		b.	If the extension that placed the call on Hold has a programmed name:
		b.	Hold Recall
			300: Attendant

To pick up an outside call on System Hold:

	1.	Press the ﬂashing line key.
	1.	• The line key lights solid (green).
		• The line key lights solid (green).

To pick up an outside call on system Hold at a co-worker’s extension:

• You must know the number of the line that is on Hold.

204 ◆ Features

DSX Software Manual

P, N 1093100 specifications

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NEC N 1093100, P software manual Using System Hold, To place a call on System Hold

Models: P N 1093100