Announcement Mailbox

Routed Announcement Mailbox Routing (Page 2 of 2)

(If the outside caller routes to the Announcement Mailbox from a Call Routing Mailbox)

 

 

 

 

4223-03: Next Call

4223-01: Repeat

4223-02-Hang Up

Action

 

 

 

 

Routing Mailbox

Count

After

 

 

 

 

 

 

 

 

 

 

 

 

 

1-16 (valid Call

x (x number of

No

If caller doesn’t dial, they hear the

 

 

 

 

Routing Mail-

repeats)

 

announcement repeat x number of times

 

 

 

 

box)

 

 

 

and then route to the Next Call Routing

 

 

 

 

 

 

 

 

Mailbox.

 

 

 

 

 

 

 

 

If the caller dials a digit during the

 

 

 

 

 

 

 

 

announcement, they route to the Next Call

 

 

 

 

 

 

 

 

Routing Mailbox.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

If caller doesn’t dial, they hear the

 

 

 

 

 

 

 

 

announcement repeat x number of times

 

 

 

 

 

 

 

 

and then IntraMail hangs up.

 

 

 

 

 

 

 

 

If the caller dials a digit during the

 

 

 

 

 

 

 

 

announcement, they route to the Next Call

 

 

 

 

 

 

 

 

Routing Mailbox.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Programming

1.Set up the Announcement Mailbox.

1.In 4221-01: Routing Mailbox Type (page 890), to make the selected mailbox an Announcement Mailbox, enter 2.

-By default, Routing Mailboxes 9-16 are Announcement Mailboxes.

2.To record the Announcement Message:

1.See Operation below.

-By default, a message is not recorded.

3.After playing the Announcement Mailbox message, should IntraMail hang up or provide additional dialing options?

1.To hang up:

-In 4223-02: Hang Up After (page 893), enter Yes.

2.To provide dialing options:

-In 4223-02: Hang Up After (page 893), enter No.

-Review Next Call Routing Mailbox (page 552) to set up additional dialing options for Announce- ment Mailbox callers.

4.Should the Announcement Mailbox message repeat while the caller listens?

1.If yes, in 4223-01: Repeat Count (page 893) enter the repeat count (1-10).

2.If no, in 4223-01: Repeat Count (page 893) enter 0.

5.Is the maximum allowed length of the Announcement Mailbox message correctly set?

1.If yes, leave 4201-01: Outgoing Message Length (page 871) at its current setting.

2.If no, adjust 4201-01: Outgoing Message Length (page 871) as required.

-This affects other options as well, such as the maximum length of Instruction Menu Messages.

Features

IntraMail

 

 

DSX Software Manual

IntraMail Features 415

Page 445
Image 445
NEC Routed Announcement Mailbox Routing Page 2, Set up the Announcement Mailbox, To record the Announcement Message

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