Unscreened Transfer

If Auto Attendant Do Not Disturb is on (see page 427 for more on this feature):

 

Extension Idle

 

Extension Busy

Extension in DND

 

 

 

 

 

With Active Greeting

1. Sends call immediately to mailbox:

 

 

Recorded or Not

-Plays greeting (if recorded), or

 

 

Recorded

-Prompts caller to start recording.

 

 

 

 

 

 

 

1 After the 1603-01: Transfer Recall Timer (page 675) interval.

2Custom phone system programming may redirect the unanswered call (for example, to a hunt group or another extension).

Conditions

• None

Default Setting

• Dial Action Table 1 digits 3 and 4 are UTRFs to XXX (caller-dialed extension).

Programming

1.Assign the UTRF action to a key on the active Dial Action Table.

1.In 4231-Digit Assignment (page 901), enter 2 to assign an available key for Unscreened Transfer (UTRF).

2.Normally, the corresponding Routing option should be XXX. Note that the key you choose for this action is the first digit of the called extension number.

-For example, to allow callers to place Unscreened Transfers to extensions 300-399, for key 3 enter UTRF for the Action and XXX for the corresponding Routing.

3.To have Unscreened Transfer call a specific extension, the corresponding Routing option should be that extension’s number. The caller then dials that single digit to reach the extension.

-For example, to have callers dial 8 to reach extension 303, for key 8 enter UTRF for the Action and 303 for the corresponding Routing.

2.Optionally set the telephone system’s Transfer Recall interval.

1.In 1603-01: Transfer Recall Timer (page 675), set the Transfer Recall interval (0-9999seconds) as required.

-Unanswered Unscreened Transfers route to the extension’s mailbox after this interval.

588 IntraMail Features

DSX Software Manual

Page 618
Image 618
NEC N 1093100, P software manual Unscreened Transfer

P, N 1093100 specifications

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