Go to a Mailbox, Automated Attendant | NEC P, N 1093100 instruction

Go to a Mailbox

Description

An Automated Attendant caller can dial a digit and route directly into a mailbox.

An Automated Attendant caller can dial a digit to route to a Call Routing or Announcement Mailbox. This is called the Go To (GOTO) action. The GOTO action can route directly to a speciﬁc Call Routing or Announcement Mailbox, or allow the Automated Attendant caller to go to a mailbox of their own choosing. Use the GOTO action to set up a “tree” of Automated Attendant options.

The block diagram below shows how the Automated Attendant can provide the caller with a “tree” of dialing options. Dialing 1 (GOTO 9) routes to Announcement Mailbox 9, which plays the company directions. Dial- ing 2 (GOTO 1) routes to Call Routing Mailbox 2, which is set up to give the caller single-digit dialing to Tech Service technicians.

❥The Announcement Message for Announcement Mailbox 9 tells the caller how to locate the company.

❥The Instruction Menu for Call Routing Mailbox 1 instructs the caller which digits to dial for each techni- cian. The Dial Action Table for Call Routing Mailbox 2 contains the STRF or UTRF actions to each technician’s extension.

	Automated Attendant	Company
		Company
	1	Directions
	1	GOTO 9
	2	Announcement Mailbox 9
		GOTO 2
	Call Routing Mailbox 1	Tech Service
	Call Routing Mailbox 1	Technicians
		Technicians
		Call Routing Mailbox 2

The GOTO action can also log into a Subscriber Mailbox, although the LOGON action is normally reserved for this function.

Conditions

• None

Default Setting

• No GOTO actions programmed.

Features	IntraMail

DSX Software Manual

IntraMail Features ◆ 491

P, N 1093100 specifications

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NEC P, N 1093100 software manual Go to a Mailbox, Automated Attendant

Models: P N 1093100