Callback

Other Related Features

Features

Attendant Position (page 24)

An extension user cannot leave a Callback for the attendant because the attendant’s extension is never busy.

Call Waiting / Camp-On(page 58)

If an extension user starts to leave a Callback request but doesn’t hang up, the system Camps-On instead.

Central Office Calls, Answering (page 74)

If a line is ringing an extension because of a prior Callback, and then receives a new outside call, it will start ringing for the new call. The Callback request is then queued.

Do Not Disturb (page 143)

An extension cannot leave a Callback for a busy co-worker that is also in Do Not Disturb.

Line Queuing / Line Callback (page 230)

An extension user can queue for a busy line and then hang up to turn the queue into a line Callback.

IntraMail Features

None

Operation

 

 

 

 

Leaving a Callback

In these instructions:

 

[Super Display Soft Key]

 

 

[Keyset Soft Key]

 

 

To leave a Callback at a busy extension:

 

 

 

 

1.

Call the busy extension.

 

 

• Listen for busy or busy/ring tone.

 

 

 

 

2.

Dial 2 and hang up.

 

 

• Stay on the line without hanging up if you want to Camp-On instead.

 

 

 

 

3.

When the busy co-worker becomes free:

 

 

• You hear Intercom ring.

 

 

 

 

4.

Answer the Intercom ring.

 

 

• The system automatically places a call to your co-worker.

 

 

• Speak to your co-worker when the call goes through.

 

 

 

 

 

 

 

 

 

 

 

Cancelling a Callback

In these instructions:

 

[Super Display Soft Key]

 

 

[Keyset Soft Key]

 

 

To cancel a Callback:

 

 

 

 

1.

Do not lift the handset, do not press INTERCOM, and do not press SPEAKER.

 

 

 

 

2.

Dial # + DC (32).

 

 

• This cancels the Callback you have left. If you have left callbacks for several extensions, this simultaneously

 

cancels all your Callbacks.

 

 

 

 

 

 

 

62 Features

DSX Software Manual

Page 92
Image 92
NEC N 1093100, P software manual Central Office Calls, Answering, Leaving a Callback, To leave a Callback at a busy extension

P, N 1093100 specifications

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