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NEC N 1093100 Attendant Call Queuing, Description, Programming, Other Related Features

Models: P N 1093100

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Attendant Call Queuing

Description

Attendant Call Queuing helps minimize call congestion in systems that use the attendant as the overﬂow destination for unanswered calls.

An unlimited number of callers can queue for the attendant. The callers hear ringback while they wait for the attendant to answer — not busy tone. If you have the attendant as the overﬂow destination for Direct Inward Lines, for example, unanswered DILs will “stack up” at the attendant until they are answered.

Operator Call Key

The last Feature Key on an attendant telephone is permanently assigned as an Operator Call key. When the operator has Intercom calls waiting to be answered, the calls queue under this key. The key winks (on) when calls are queued.

The Operator Call key is a permanent assignment for all extensions assigned as operators. You cannot change this assignment. Attendant Call Queuing is a permanent, non-programmable feature.

Conditions

• None

Default Setting

•No operators assigned by default. Once assigned, key 12 (on 22-button) or key 24 (on 34-button) is an Operator Call Key.

Programming

See Attendant Position (page 24) for required attendant programming.

Other Related Features

Features

IntraMail Features

None

22 ◆ Features

DSX Software Manual

Page 52

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NEC N 1093100 Attendant Call Queuing, Description, Programming, Other Related Features, Operator Call Key, Conditions

Contents

Empowered by Innovation FeaturesFeatures MaintenanceNEC Unified Solutions, Inc Table of Contents Table of ContentsTable of Contents ii Table of ContentsTable of Contents Direct Inward Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Table of Contents iv Table of ContentsTable of Contents Off-HookSignaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Table of Contents vi Table of ContentsTable of Contents Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Table of Contents viii Table of ContentsTable of Contents External TransferTable of Contents x Table of ContentsTable of Contents System Options 1001-1702 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .595 10xx-Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .595 100x-Systemxii Table of Contents Table of ContentsDSX Software Manual Table of Contents 141x-Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Table of Contents xiv Table of ContentsTable of Contents 161x-COIAnalog Line Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Table of Contents xvi Table of ContentsTable of Contents 1654-04:GB Tone Complete Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Table of Contents DSX Software ManualTable of Contents xviii Table of ContentsTable of Contents 212x-Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Table of Contents xx Table of ContentsTable of Contents Table of Contents2311-01 UCD Group Mailbox Type DSX Software ManualTable of Contents xxii Table of ContentsTable of Contents 314x-TIELine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Table of Contents xxiv Table of ContentsTable of Contents Table of Contents xxvi Table of ContentsTable of Contents xxviii Table of Contents Table of ContentsDSX Software Manual Using the DSX Software Manual IntroductionHow the Manual is Organized The System Document CDDefault Feature Setup Default FeaturesDefault Features for Lines User Programmable Features page 368 code #RALInitial Startup Programming Default Feature Setup5.To change the default system passwords IntroductionChecking your System’s Software Level Default Feature SetupHow to Check your System’s Software Level To check your system’s software levelCharts DSX Dial Codes by Feature Page 1 ofFor this feature When you areCharts DSX Dial Codes by Feature Page 2 ofFor this feature When you areCharts Classes of ServiceDirect Line Access Codes Line Group Access CodesCharts PasswordsSystem Administrator System AdministratorTelephone Illustrations Menu DirThu June Pat Smith11:52 AM x301Speed Dial Bin keys Feature keys VOLUMECHECK Thu June MenuDirectory V-Mail00Telephone Illustrations 60-ButtonDSS Console12 Introduction DSX Software ManualFeatures How To Use This ChapterIntroduction FeaturesAccount Codes DescriptionUsing Account Codes and Speed Dial 14 FeaturesProgramming FeaturesDefault Setting FeaturesSetting Up Forced Account Codes Setting Up Veriﬁed Account Codes16 Features Account CodesProgramming Examples FeaturesFeatures Account Codes18 Features Account Codes4.In 3511-01:Active Key Pad page 840, enter Yes In 3512-04:Allow N11 Dialing page 842, enter YesOther Related Features OperationFeatures Features20 Features Account CodesForced Account Codes To enter a Forced Account CodeAlphanumeric Display Other Related FeaturesFeatures Default SettingAttendant Call Queuing Other Related FeaturesDefault Setting FeaturesFeatures FeaturesAttendant Call Queuing OperationAttendant Position Direct Line Access pageNight Service / Night Ring page Removing Lines and Extensions from Service pageFeatures 2.Set up the system attendants operatorsFeatures Attendant PositionOther Related Features FeaturesClass of Service page Feature Keys pageFeatures FeaturesAttendant Position OperationAuto Redial Default Setting28 Features DescriptionOther Related Features FeaturesFeatures IntraMail FeaturesAutomatic Handsfree Default Setting30 Features DescriptionOther Related Features FeaturesFeatures IntraMail FeaturesAutomatic Ring Down 32 FeaturesDescription DSX Software ManualAutomatic Slot Conﬁguration Other Related FeaturesFeatures FeaturesBackground Music Default Setting1.Enable or disable Background Music system-wide 34 FeaturesOther Related Features FeaturesFeatures IntraMail FeaturesBarge In Intrusion Other Related FeaturesDefault Setting FeaturesFeatures FeaturesBarge In Intrusion OperationBattery Backup Other Related FeaturesDefault Setting FeaturesBrightness Control FeaturesFeatures DescriptionCall Coverage Keys Call Coverage Guard TimerWhen the key is Default SettingFeatures 1.Setting up Call Coverage keys on a keyset1.In 2121-01to 24: Feature Key Codes page 2.Setting up Call Coverage keys on a DSS ConsoleOther Related Features FeaturesUser Programmable Features page IntraMail FeaturesUser Programmable Feature FeaturesTo Transfer your call using a Call Coverage key Setting Call Coverage Key RingingCall Forwarding Call Forwarding CancelCall Forwarding when Not Answered Call Forwarding when Busy or Not AnsweredFeatures FeaturesCall Forwarding Call Forwarding Conﬁrmation ToneCall Forwarding Timers 1603-01:Transfer Recall Timer1601-02:DIL No Answer Timer 1601-02:DIL No Answer TimerFeatures 1601-02:DIL No Answer Timer1601-02:DIL No Answer Timer 1601-02:DIL No Answer TimerOther Related Features Features48 Features Call ForwardingFeatures IntraMail FeaturesFeatures Call ForwardingUser Programmable Feature Activating or Canceling Call ForwardingCanceling All Call Forwards System-Wide FeatureCall Forwarding Off Premises FeaturesFeatures DescriptionDefault Setting 52 FeaturesCall Forwarding Off Premises ProgrammingOther Related Features FeaturesFeatures IntraMail FeaturesCall Forwarding Off Premises 54 FeaturesDSX Software Manual Call Timer FeaturesManual Call Timer Automatic Call TimerCall Timer Other Related FeaturesFeatures IntraMail FeaturesCall Timer FeaturesTo stop the Call Timer Press the Call Timer soft keyCall Waiting / Camp-On Default Setting58 Features DescriptionFeatures FeaturesCall Waiting / Camp-On ProgrammingOther Related Features FeaturesVolume, Brightness, and Contrast Controls page IntraMail FeaturesCallback FeaturesDefault Setting FeaturesOther Related Features FeaturesIntraMail Features Cancelling a CallbackCaller ID FeaturesFeatures DescriptionDefault Setting 64 FeaturesCaller ID Third Party Caller ID CheckFeatures FeaturesCaller ID ProgrammingOther Related Features FeaturesCall Timer page IntraMail FeaturesCaller ID FeaturesFeatures OperationCaller ID Logging 68 FeaturesDescription Programmable Caller ID Callback RoutingFeatures Default SettingFeatures Caller ID LoggingSetting Up Caller ID Callbacks 1.Make sure Caller ID is installed70 Features Caller ID LoggingFeatures FeaturesCaller ID Logging Additional Caller ID Logging ProgrammingOther Related Features FeaturesIntraMail Features 72 FeaturesCaller ID Logging FeaturesFeatures OperationCentral Ofﬁce Calls, Answering Default Setting74 Features DescriptionFeatures 160x-FeatureTimers page161x-COIAnalog Line Timers page 163x-T1/E1Timers page 164x-T1Speciﬁc Timers pageSetting Up Line and Loop Keys Setting Up Transmit and Receive Gain1.Set up line and loop keys for an extension 2.Set up line keys for a DSS ConsoleOther Related Features User Programmable FeatureFeatures FeaturesCentral Ofﬁce Calls, Placing Using Line Dial-UpUsing Direct Line Access Dialing a Line Group Access CodeFeatures Default SettingFeatures Central Ofﬁce Calls, Placing160x-FeatureTimers page 161x-COIAnalog Line Timers page163x-T1/E1Timers page 164x-T1Speciﬁc Timers page 165x-E1Speciﬁc Timers pageAccess Code Options Setting Up Line and Loop KeysFeatures 1.Set up line and loop keys for an extensionSetting Up Transmit and Receive Gain Setting Up Store and Forward1612-02:DP Make Timer page 1612-03:DP Interdigit Timer pageOther Related Features FeaturesFeatures Call Timer pagePlacing Outside Calls Using Line Keys 84 FeaturesCentral Ofﬁce Calls, Placing OperationCentral Ofﬁce Calls, Placing Using Store and ForwardFeatures Feature NameCheck Key Other Related FeaturesDefault Setting FeaturesFeatures FeaturesCheck Key Checking Personal Speed Dial Bin Name and NumberClass of Service Other Related Features1401-Features page 1402-Access page 1411-Access page ConditionsConference Other Related FeaturesFeatures Default SettingConference To set up a Conference90 Features OperationConference, Meet-Me FeaturesFeatures DescriptionConference, Unsupervised 92 FeaturesDescription DSX Software ManualContrast Controls FeaturesFeatures DescriptionCordless Telephone Other Related FeaturesDefault Setting 94 FeaturesDelayed Ringing Other Related FeaturesFeatures Default SettingDial Number Preview Other Related FeaturesDefault Setting FeaturesDial Number Preview FeaturesPress Volume Up until you see: Press Volume Down until you see:Dial Tone Detection Other Related FeaturesYou can set up the system to detect CO dial tone Default SettingDirect Inward Dialing FeaturesFlexible DID Service Compatibility FeaturesDefault Setting 100 FeaturesDirect Inward Dialing ANI/DNIS SupportDID Call Handling Features3112-02 Enable Day Overﬂow page Features102 Features Direct Inward DialingDID Station Intercept and Line Overﬂow page DSX Software ManualFeatures FeaturesDirect Inward Dialing Destination Extension104 Features Direct Inward DialingDestination Extension Ring No AnswerFeatures FeaturesDirect Inward Dialing DID Station Intercept and Line Overﬂow3.Set up the DID Translation Table 5.Do the T1 lines provide ANI/DNIS services?106 Features Direct Inward DialingFeatures In 3112-02:Enable Day Overﬂow page 819, enter YesFeatures Direct Inward DialingOther Related Features FeaturesIntraMail Features 108 FeaturesDirect Inward Line FeaturesDefault Setting Features3.Set up night keys for the DIL 110 FeaturesDirect Inward Line ProgrammingFeatures In 3112-02:Enable Day Overﬂow page 819 enter YesFeatures Direct Inward LineSetting Up Line and Loop Keys 1.Set up line or loop key for the DIL2.Set up line keys for a DSS Console 112 FeaturesOther Related Features FeaturesFeatures Delayed Ringing page114 Features Direct Inward LineOperation Handling Your Direct Inward LinesDirect Line Access Other Related FeaturesFeatures Default SettingDirect Line Access Using Direct Line Access116 Features OperationDirect Station Selection DSS FeaturesWhen the DSS/BLF key is Default SettingOther Related Features FeaturesIntraMail Features 118 FeaturesDirect Station Selection DSS User Programmable FeatureFeatures To place a call to a co-workerusing a DSS keyDirect Station Selection DSS Console 120 FeaturesDescription DSX Software ManualDefault DSS Console Key Assignments FeaturesDefault Setting Features1.Set up the DSS Console 2.Set up the DSS Console Feature Keys122 Features Direct Station Selection DSS ConsoleDSS Console Feature Key Assignments FeaturesDSS Console Feature Key Assignments Page 1 of FeaturesDSS Console Feature Key Assignments Page 2 of 124 FeaturesDirect Station Selection DSS Console Key TypeFeatures DSS Console Feature Key Assignments Page 3 ofFeatures Direct Station Selection DSS ConsoleDSS Console Feature Key Assignments Page 4 of 126 FeaturesDirect Station Selection DSS Console Key TypeOther Related Features FeaturesFeatures Night Service / Night Ring pageUser Programmable Feature See DSS Console Feature Key Assignments pageFeature Access LevelDirected Call Pickup Other Related FeaturesFeatures Default SettingUsing Directed Call Pickup 130 FeaturesDirected Call Pickup OperationDirectory Dialing FeaturesDefault Setting FeaturesOther Related Features FeaturesIntraMail Features Using Directory DialingDirectory Dialing FeaturesUsing Directory Dialing FeaturesDisplay, Alphanumeric 134 FeaturesDescription Turn to Alphanumeric Display pageDistinctive Ringing FeaturesFeatures DescriptionWhen Multiple Calls Ring an Extension 136 FeaturesDistinctive Ringing Understanding Ring TypesFeatures Default Setting1.Setting up Distinctive Ring Conﬁguration Features3.Setting Up Extension Ring Override 4.Setting Up Key Ring Override138 Features Distinctive RingingOther Related Features FeaturesFeatures Delayed Ringing pageUsing Distinctive Ring Conﬁguration Select to default your extension’s ringingSelect to back up without defaulting your ringing 140 FeaturesDistinctive Ringing FeaturesUsing Extension Override Select delay ringUsing Key Ring Override 142 FeaturesDistinctive Ringing Key Ring OverrideDo Not Disturb Features0 Cancel Do Not Disturb FeaturesOther Related Features Default SettingFeatures 144 FeaturesFeatures Night Service / Night Ring pageIntraMail Features To enable or disable DND an extensionDo Not Disturb Override Other Related FeaturesDefault Setting FeaturesDoor Box FeaturesFeatures DescriptionDefault Setting 148 FeaturesDoor Box Programming2PGDAD Module Door Box Setup Features1.Set up the 2PGDAD Module Door Box ports 3.Set up the Door Box relaysOther Related Features DSX-40 “Built-In”Door Box SetupFeatures 150 FeaturesFeatures IntraMail FeaturesFeatures Door BoxEqual Access Compatibility 152 FeaturesEqual Access Compatibility DescriptionExtended Ringing Other Related FeaturesFeatures Default SettingExtension Hunting 154 FeaturesDescription Circular HuntingFeatures FeaturesExtension Hunting Terminal HuntingDefault Setting UCD Group Default AssignmentsDefault Master Number 156 FeaturesSetting Up Circular Hunting Setting Up Terminal HuntingFeatures 2.Set up the hunt destination routingExtension Hunting 158 FeaturesDSX Software Manual Setting Up UCD Hunting FeaturesFeatures Extension HuntingExtension Hunting Timers 1603-01:Transfer Recall Timer160 Features Extension HuntingFeatures 1603-01:Transfer Recall Timer1601-04:UCD No Answer Timer Features1601-02:DIL No Answer Timer 1601-02:DIL No Answer Timer1601-02:DIL No Answer Timer 1601-02:DIL No Answer TimerOther Related Features Features1603-02:Hold Recall Timer 1601-01 Line No Answer TimerNight Service / Night Ring page IntraMail Features164 Features Extension HuntingExtension Hunting FeaturesFeatures OperationExtension Locking Other Related FeaturesWalking Class of Service and Extension Locking Default SettingExtension Locking FeaturesFeatures Operation168 Features Extension LockingUnlocking an Extension from the Attendant’s Phone DSX Software ManualFeature Keys FeaturesFeature Keys simplify feature operation The 34-ButtonDisplay Telephone featuresFeature Keys Extension Feature Key AssignmentsDefault Setting 1.Set up an extension’s Feature KeysFeature Keys FeaturesExtension Feature Key Assignments Page 2 of FeaturesFeature Keys Extension Feature Key Assignments Page 3 of172 Features Key TypeFeature Keys FeaturesExtension Feature Key Assignments Page 4 of FeaturesFeature Keys Extension Feature Key Assignments Page 5 of174 Features Key TypeFeature Keys Other Related FeaturesFeatures Extension Feature Key Assignments Page 6 ofFeature Keys User Programmable FeatureIntraMail Features See Extension Feature Key Assignments pageFlash FeaturesDefault Setting 1.Check the setting of the system’s Flash timerOther Related Features FeaturesCall Timer page IntraMail FeaturesFlexible Numbering Plan FeaturesFor this feature Direct Line Access page180 Features Flexible Numbering PlanProgramming DSX Software ManualOther Related Features FeaturesFeatures Direct Line Access pageForced Line Disconnect Other Related FeaturesDefault Setting FeaturesForced Line Disconnect FeaturesUsing Forced Line Disconnect FeaturesGroup Call Pickup Default Setting184 Features DescriptionOther Related Features Features3.Setting up Group Call Pickup keys on a keyset 1.In 2121-01to 24: Feature Key Codes pageUser Programmable Feature FeatureAccess Level 186 FeaturesGroup Listen Other Related FeaturesFeatures Default SettingUsing Group Listen To set up Group ListenTo cancel Group Listen and return to your handset 188 FeaturesGroup Ring FeaturesDefault Setting Ring Group Default Assignments190 Features Group RingProgramming Basic ProgrammingSetting Up Ring Group DILs FeaturesIn 3112-02:Enable Day Overﬂow page 819 enter Yes FeaturesOther Related Features Adjusting Ring Group TimersFeatures Night Service / Night Ring pageGroup Ring FeaturesFeatures Placing and Transferring Ring Group Calls194 Features Group RingAnswering Ring Group Calls Answer a Call to a Ring GroupHandsfree and Handsfree Answerback FeaturesDefault Setting FeaturesOther Related Features FeaturesIntraMail Features Using HandsfreeUser Programmable Feature FeaturesSetting Up Incoming Voice Announcements Setting Up Incoming Voice AnnouncementsHeadset Compatibility Off-HookSignaling Outside Calls198 Features DescriptionOff-HookSignaling and Headsets FeaturesDefault Setting FeaturesOther Related Features FeaturesOff-HookSignaling page IntraMail FeaturesHeadset Compatibility User Programmable FeatureFeatures Using the HeadsetHold 202 FeaturesDescription System Regular HoldFeatures Default SettingFeatures HoldOther Related Features FeaturesCall Timer page Off-HookSignaling pageFeatures FeaturesHold To place an outside call on Exclusive HoldUsing Hold at a Single Line Telephone 206 FeaturesHold To retrieve your call from Exclusive HoldHotline FeaturesWhen the key is Default SettingOther Related Features FeaturesIntraMail Features 208 FeaturesUser Programmable Feature FeaturesUsing Hotline FeatureInteractive Soft Keys Other Related FeaturesDefault Setting 210 FeaturesIntercom FeaturesDefault Setting FeaturesOther Related Features FeaturesVolume, Brightness, and Contrast Controls page IntraMail FeaturesIntercom User Programmable FeatureFeatures Setting Up Incoming Voice AnnouncementsKey Ring Default Setting214 Features DescriptionFeatures In 3112-02:Enable Day Overﬂow page 819, enter YesFeatures Key RingOther Related Features FeaturesOff-HookSignaling page IntraMail FeaturesLanguage Selection FeaturesDefault Setting FeaturesOther Related Features FeaturesRegional Defaults page IntraMail FeaturesLast Number Redial FeaturesDefault Setting FeaturesOther Related Features FeaturesIntraMail Features 220 FeaturesFeatures Using Last Number RedialUsing Enhanced Last Number Redial FeaturesUsing Enhanced Last Number Redial 222 FeaturesLast Number Redial 1.Press REDIAL + CLEARLine Group Routing FeaturesDefault Setting DSX-80/160 FeaturesOther Related Features FeaturesIntraMail Features Using Line Group RoutingLine Groups FeaturesDefault Setting DSX-80/160 FeaturesOther Related Features FeaturesIntraMail Features Using Line GroupsLine Keys FeaturesDefault Setting FeaturesOther Related Features FeaturesIntraMail Features 228 FeaturesLine Keys User Programmable FeatureFeatures Using your Line KeysLine Queuing / Line Callback Default Setting230 Features DescriptionOther Related Features FeaturesFeatures IntraMail FeaturesUsing Line Queuing and Line Callback 232 FeaturesLine Queuing / Line Callback OperationLoop Keys Switched Loop KeysFeatures Default SettingOther Related Features 1.To set up a Switched Loop key2.To set up a Fixed Loop key FeaturesFeatures IntraMail FeaturesUsing Loop Keys FeaturesMeet-MeConference Other Related FeaturesDefault Setting FeaturesMeet-MeConference FeaturesIntraMail Features Using Meet-MeConferenceMessage Waiting Default Setting238 Features DescriptionOther Related Features FeaturesFeatures IntraMail FeaturesUsing Message Waiting 240 FeaturesMessage Waiting OperationMicrophone Mute Other Related FeaturesFeatures Default SettingUsing Microphone Mute 242 FeaturesMicrophone Mute OperationMonitor / Silent Monitor Other Related FeaturesFeatures Default SettingUsing Monitor / Silent Monitor 244 FeaturesMonitor / Silent Monitor OperationMultiple Directory Numbers FeaturesFeatures DescriptionMusic on Hold Default Setting246 Features DescriptionOther Related Features FeaturesFeatures IntraMail FeaturesMusic on Hold is automatic once enabled 248 FeaturesMusic on Hold OperationNames for Extensions and Lines FeaturesDirect Inward Line page Direct Line Access page Night Service / Night Ring pageOther Related Features 904x-Backup/Restore page250 Features Names for Extensions and LinesName Programming Chart FeaturesName Programming Chart FeaturesNight Service / Night Ring Night Service KeysBasic Night Service Types Use Night Service to reroute calls after hoursNight Service / Night Ring FeaturesDefault Setting FeaturesNight Service / Night Ring Other Related FeaturesFeatures IntraMail FeaturesOff-HookSignaling Off-HookSignaling for Outside CallsOff-HookSignaling for Intercom Calls Off-HookSignaling for Hotline CallsOff-HookSignaling Other Related FeaturesDefault Setting FeaturesOff-HookSignaling User Programmable FeatureFeatures IntraMail FeaturesOne-TouchKeys 258 FeaturesDescription DSX Software ManualPaging FeaturesWhen the key is FeaturesRing Over Page Volume Adjustment 260 FeaturesPaging Outside Call Ringing Over External PageFeatures Default SettingFeatures Paging262 Features PagingExternal Paging Options DSX Software ManualOther Related Features FeaturesFeatures IntraMail FeaturesUser Programmable Feature FeatureAccess Level 264 FeaturesPaging, Meet-MeConference FeaturesFeatures DescriptionPark When the key is266 Features DescriptionOther Related Features FeaturesDefault Setting FeaturesOff-HookSignaling page IntraMail Features268 Features ParkPark FeaturesFeatures ParkPBX / Centrex Compatibility PBX/Centrex Access CodesPBX/Centrex Access Codes and Toll Restriction PBX/Centrex Access Codes and Account CodesOther Related Features PBX/Centrex Access Codes and SMDRFeatures Default SettingPC Program System Administrator Database Save and Restore272 Features DescriptionPC Program System Administrator Other Related FeaturesFeatures Default SettingPrime Line Preference Default Setting274 Features DescriptionOther Related Features FeaturesFeatures IntraMail FeaturesUser Programmable Feature Using Prime Line PreferenceFeature Access LevelPrivacy Other Related FeaturesFeatures Default SettingPrivacy Release Groups Privacy Release Guard TimerDefault Setting 278 FeaturesOther Related Features FeaturesFeatures IntraMail FeaturesPrivate Line Default Setting280 Features DescriptionOther Related Features FeaturesFeatures •Automatic Handsfree page •Delayed Ringing pageProgrammable Idle Menu Soft Keys Super Display 282 FeaturesDescription DisplayOther Related Features FeaturesDefault Setting FeaturesUser Programmable Feature FeatureAccess Level 284 FeaturesPulse to Tone Conversion Other Related FeaturesFeatures Default SettingRegional Defaults Other Related FeaturesDefault Setting FeaturesRemoving Lines and Extensions from Service Other Related FeaturesFeatures Default SettingRemoving Lines and Extensions from Service Removing Lines and Extensions from Service288 Features OperationReverse Voice Over FeaturesWhen the key is Default SettingOther Related Features FeaturesIntraMail Features 290 FeaturesReverse Voice Over FeaturesUsing Reverse Voice Over To place a call using Reverse Voice OverRing Groups 292 FeaturesDescription DSX Software ManualRingdown Extension Other Related FeaturesFeatures Default SettingUsing Ringdown 294 FeaturesRingdown Extension OperationRinging Line Preference FeaturesFeature FeaturesFeature Default Setting296 Features Ringing Line PreferenceOther Related Features User Programmable FeatureFeatures FeaturesSave Number Dialed Other Related FeaturesDefault Setting 1.To set up a Save key on an extensionSave Number Dialed FeaturesIntraMail Features Using Save Number DialedSelectable Display Messaging DefaultDefault Setting 300 FeaturesOther Related Features FeaturesFeatures Removing Lines and Extensions from Service pageSetting Up Selectable Display Messaging 302 FeaturesSelectable Display Messaging OperationName Programming Chart FeaturesName Programming Chart FeaturesSilent Monitor 304 FeaturesDescription DSX Software ManualSingle Line Telephones FeaturesDefault Setting •See Description above FeaturesOther Related Features FeaturesIntraMail Features 306 FeaturesFeatures FeaturesSingle Line Telephones Operation308 Features Single Line TelephonesCall Waiting / Camp-On DSX Software ManualFeatures Direct Line AccessFeatures Single Line TelephonesMeet-MeConference To set up a Meet-MeConference 310 FeaturesSingle Line Telephones Group Call PickupFeatures Night Service / Night RingFeatures Single Line TelephonesRemoving Lines and Extensions from Service 312 FeaturesSingle Line Telephones Park To Park a callFeatures FeaturesSingle Line Telephones SplitSoft Keys 314 FeaturesDescription DSX Software ManualSpeed Dial FeaturesFeature Key Feature KeyDefault Setting 316 FeaturesSpeed Dial Chaining Bins for Dialing Long NumbersSetting Up Personal Speed Dial Setting Up System Speed DialFeatures FeaturesSetting Up Speed Dial Feature Keys 1.To set up Personal Speed Dial Feature Keys2.To set up System Speed Dial Feature Keys 318 FeaturesOther Related Features FeaturesFeatures IntraMail Features320 Features Speed DialProgramming and Dialing Personal Speed Dial To dial a stored Personal Speed Dial numberSpeed Dial User Programmable FeaturesFeatures FeatureName Programming Chart FeatureAccess Level Name Programming ChartSplit Alternate Other Related FeaturesFeatures Default SettingUsing Split 324 FeaturesSplit Alternate OperationStation Key Telephones FeaturesFeatures DescriptionFor this feature Default Setting326 Features Station Key TelephonesOther Related Features FeaturesFeatures Station Key TelephonesStation Message Detail Recording 328 FeaturesDescription Call Duration Independent of System ClockFeatures FeaturesStation Message Detail Recording SMDR Report Format SMDR Report Format Page 1 ofDefault Setting 330 FeaturesStation Message Detail Recording SMDR Report Format Page 2 ofOther Related Features FeaturesFeatures Call Timer pageSMDR is automatic once enabled 332 FeaturesStation Message Detail Recording OperationSystem Administrator PC Program FeaturesFeatures System Administrator PC ProgramSystem Identiﬁcation Other Related FeaturesDefault Setting 334 FeaturesSystem Programming Backup and Restore Other Related FeaturesFeatures 2.Restore data from CompactFlash CardSystem Programming Password Protection Other Related FeaturesControl access to system programming Gives you access to these programsSystem Programming Password Protection FeaturesIntraMail Features FeaturesT1 Lines Default Setting338 Features DescriptionFeatures 2.Review the T1/E1 timers1651-TXTransmit Timers page 1652-RXReceive Timers pageOther Related Features FeaturesIntraMail Features 340 FeaturesTandem Calls / Unsupervised Conference FeaturesDefault Setting FeaturesOther Related Features FeaturesIntraMail Features Setting up a Tandem CallFeatures To set up a Tandem Call via line-to-lineTransferFeatures Tandem Calls / Unsupervised ConferenceTie Lines Default Setting344 Features DescriptionOther Related Features FeaturesFeatures Available Single Line FeaturesOperation 346 FeaturesTie Lines To place a call to the Door BoxFeatures Night Service / Night RingFeatures Tie Lines348 Features Tie LinesTransfer Voice MailTime and Date FeaturesDefault Setting 1 DefaultOther Related Features User Programmable FeatureFeatures Battery Backup pageToll Restriction FeaturesEqual Access 1010 + XXX Dialing FeaturesXXX Equal Access Dialing When you dial: Telephone BankingWhen you dial: 411, When you dial: 0 203 926Default Toll Restriction Conﬁguration FeaturesWhen you dial: 1010 220 203 926 When you dial: 203 926 5400, 926Basic Setup Equal Access Dialing Restrictions4.Do you want to enable N11 dialing? 354 FeaturesFeatures FeaturesToll Restriction 1+ Long Distance Dialing RestrictionsOther Related Features •3512-03:Allow 101x Equal Access Dialing•352x-1010-XXX /Local XXX Equal Access Dialing Example 2: Setting Up 10-DigitLocal CallingFeatures Regional Defaults pageIntraMail Features FeaturesTransfer Default Setting358 Features DescriptionFeatures Transfer Recall Timer intervalRecall Timer interval ward No Answer TimerTransfer Recall Timer interval Recall Timer intervalward No Answer Timer Recall Timer intervalFeatures Transfer Recall Timer intervalRecall Timer interval ward No Answer Timer362 Features TransferProgramming Transfer RecallOther Related Features FeaturesFeatures Off-HookSignaling pageIntraMail Features 364 FeaturesTransfer Reverse Voice Over pageTransfer FeaturesUsing Transfer FeaturesUsing Transfer 366 FeaturesTransfer DSX Software ManualUnsupervised Conference FeaturesFeatures DescriptionUser Programmable Features User Programmable Features368 Features DescriptionUser Programmable Features FeaturesUser Programmable Features INTERCOM + Press Volume Up or VolumeUser Programmable Features User Programmable FeaturesDefault Setting 370 FeaturesUser Programmable Features Other Related FeaturesFeatures 1.Assign an extension’s access levelVoice Mail 372 FeaturesDescription Call Forwarding to Voice MailFeatures FeaturesVoice Mail Personal Answering Machine EmulationCall Forwarding Timers and Voice Mail 1603-01:Transfer Recall TimerDefault Setting 374 FeaturesBasic Installation Features1.To install IntraMail 2.To install UltraMail DSX-80/160only376 Features Voice MailNVM-SeriesStation Port Assignments SecondaryFeatures In 2121-01to 24 Feature Key Data page 758, enterIn 3112-02:Enable Day Overﬂow page 819, enter Yes In 3112-02 Enable Day Overﬂow page 819, enter No378 Features Voice MailConversation Record Message CenterOther Related Features FeaturesFeatures IntraMail FeaturesTo hang up while using your mailbox 380 FeaturesVoice Mail OperationVoice Mail FeaturesMethod CUsing a Call Coverage or Hotline key FeaturesUsing Conversation Record Using the Message Center382 Features Voice MailUser Programmable Features FeaturesUsing Answering Machine Emulation Setting up a Conversation Record KeySetting up a Message Center Key FeatureAccess Level 384 FeaturesVoice Over FeaturesDefault Setting FeaturesOther Related Features FeaturesIntraMail Features 386 FeaturesVoice Over FeaturesUsing Voice Over FeaturesVolume, Brightness, and Contrast Controls Volume Control PresetsDisplay Brightness and Contrast Control Presets Default SettingVolume, Brightness, and Contrast Controls Other Related FeaturesVolume Settings FeaturesVolume, Brightness, and Contrast Controls Adjusting your Telephone’s VolumeTo adjust the display contrast To set up the volume control presetsVolume, Brightness, and Contrast Controls FeaturesAdjusting your Telephone’s Volume Select the display preset modeWalking Class of Service Walking Class of Service and Extension LockingDefault Setting 392 FeaturesWalking Class of Service Other Related FeaturesFeatures FeaturesWalking Class of Service 394 FeaturesEntering or Changing Your PIN Number DSX Software ManualIntraMail Features Start-UpDefault ConﬁgurationHow To Use This Chapter FeaturesStart-UpProgramming Start-UpIntraMail Programming5.Review the default Automated Attendant setup 396 IntraMail FeaturesFeatures IntraMail FeaturesStart-UpProgramming 1312-01:Voice Mail Extension Number page 624Speciﬁcations Speciﬁcations398 IntraMail Features Built-InAutomated Attendant CapacitiesApplication Examples Examples of Some Common ApplicationsDefault Automated Attendant Answering FeaturesDefault Dial Action Table Options 1.Set up separate day and night greetings400 IntraMail Features Application ExamplesDefault Ringing and Overﬂow Setup FeaturesIntraMail Features Application ExamplesIntraMail Feature Glossary 402 IntraMail FeaturesName Announcement Mailbox Announcement MessageIntraMail Feature Glossary IntraMail FeaturesName Automated Attendant Transfer DescriptionIntraMail Feature Glossary 404 IntraMail FeaturesName Conversation Record DescriptionIntraMail Feature Glossary IntraMail FeaturesName Flexible Call Routing DescriptionIntraMail Feature Glossary 406 IntraMail FeaturesName DescriptionIntraMail Feature Glossary FeaturesIntraMail Features NameIntraMail Feature Glossary Also see System Administrator Mailbox in this408 IntraMail Features Name Message RetentionIntraMail Feature Glossary FeaturesIntraMail Features Name Recorded Help Recording a ConversationIntraMail Feature Glossary System AdministratorSystem Administrator Mailbox • See System Administrator Mailbox page 578 forIntraMail Feature Glossary Volume Control with Voice Mail• See Volume Control with Voice Mail page 594 for IntraMail FeaturesAnnouncement Mailbox Default Setting412 IntraMail Features DescriptionAnnouncement Mailbox FeaturesIntraMail Features IntraMail414 IntraMail Features Announcement MailboxRouted Announcement Mailbox Routing Page 1 of invalid entry” and hangs up1.Set up the Announcement Mailbox FeaturesIntraMail Features Announcement MailboxOther Related Features FeaturesIntraMail Features System Administrator pageAnnouncement Message Other Related FeaturesFeatures IntraMail FeaturesAnswer Schedule Override Other Related FeaturesDefault Setting FeaturesSystem Administrator page FeaturesIntraMail Features Answer Schedule OverrideAnswer Tables 420 IntraMail FeaturesDescription Answer TablesThe Default Mailbox and Routing Hierarchy FeaturesIntraMail Features Answer TablesBasic Setup Default SettingIn 2121-01to 24: Feature Key Data page 758, enter 422 IntraMail FeaturesSetting Up a Type 1 Day of Week Schedule Setting up a Type 2 Range of Days ScheduleFeatures IntraMail FeaturesOther Related Features Setting Up a Type 3 Date ScheduleFeatures IntraMail FeaturesAnswering Machine Emulation Other Related FeaturesDefault Setting FeaturesAnswering Machine Emulation Using Personal Answering Machine Emulation426 IntraMail Features DSX Software ManualAuto Attendant Do Not Disturb Other Related FeaturesDefault Setting FeaturesAccess the Mailbox Greeting options • Plays a summary of your current settingsRecord at the tone, then press # when done 428 IntraMail FeaturesAuto Erase or Save Default SettingFeatures IntraMail FeaturesOther Related Features 430 IntraMail FeaturesAuto Erase or Save OperationAuto Time Stamp Other Related FeaturesDefault Setting Features432 IntraMail Features Auto Time StampOperation Turning Auto Time Stamp On or OffAutomated Attendant FeaturesIntraMail Features DescriptionDefault Setting •See Description above In 2121-01to 24: Feature Key Data page 758, enter4.Set up the Answer Tables 5.Set up the Call Routing MailboxesOther Related Features FeaturesIntraMail Features Using the Automated AttendantAutomated Attendant, Built-In 436 IntraMail FeaturesDescription Answer Tables pageFeatures Default Setting •See Description aboveIntraMail Features Automated Attendant, Built-In1.Enable the Built-InAutomated Attendant In 2121-01to 24: Feature Key Data page 758, enter6.Set up the Answer Tables 7.Set up the Call Routing MailboxesOther Related Features 8.Set up the Dial Action TablesFeatures IntraMail FeaturesUsing the Built-InAutomated Attendant 440 IntraMail FeaturesAutomated Attendant, Built-In OperationAutomated Attendant Transfer Other Related FeaturesDefault Setting FeaturesAutomatic Routing for Rotary Dial Callers Other Related FeaturesDefault Setting 1.Program the Dial Action Table TIMEOUT functionBilingual Voice Prompts FeaturesIntraMail Features DescriptionDefault Setting 444 IntraMail FeaturesBilingual Voice Prompts ProgrammingFeatures IntraMail FeaturesBilingual Voice Prompts 5.Select the prompt language for outside linesOther Related Features FeaturesIntraMail Features 446 IntraMail FeaturesCall Forward to a Mailbox DescriptionOther Related Features Default SettingFeatures IntraMail FeaturesFeatures IntraMail FeaturesCall Forward to a Mailbox OperationCall Routing Mailbox 450 IntraMail FeaturesDescription Answer Tables pageOther Related Features Default Setting •See Description above1.Set up the Call Routing Mailbox FeaturesSystem Administrator page 452 IntraMail FeaturesCall Routing Mailbox OperationCall Screening Other Related FeaturesDefault Setting FeaturesTo use another feature or process another call To use another feature or process another call454 IntraMail Features Call ScreeningCall Screening Enable or disable Automatic Call ScreeningTo use another feature or process another call IntraMail FeaturesCaller ID and Voice Mail Default Setting2.Check your telco service 4.Set up your basic Caller ID Logging programmingOther Related Features FeaturesIntraMail Features FeaturesCaller ID with Return Call 458 IntraMail FeaturesDescription DSX Software ManualCalling the Automated Attendant Other Related FeaturesDefault Setting FeaturesCentrex Transfer Default Setting1.Set up a Dial Action Table for Centrex Transfer 460 IntraMail FeaturesOther Related Features 4.Enable Tandem Calls for the Centrex lineFeatures IntraMail FeaturesConversation Record Default Setting462 IntraMail Features DescriptionOther Related Features 3.Enable the Conversation Record Beep and WarningFeatures IntraMail FeaturesUser Programmable Feature Setting up a Conversation Record KeyFeature Access LevelDial Action Table FeaturesIntraMail Features DescriptionFeature Reference Default Setting466 IntraMail Features Dial Action TableDial Action Table Default Settings FeaturesIntraMail Features Dial Action TableOther Related Features FeaturesIntraMail Features 468 IntraMail FeaturesBasic Setup Default Setting1.Set up the Directory Dialing Mailbox Features1.Set up the name programming and enter names 470 IntraMail FeaturesDirectory Dialing Extension Name Programming and RoutingOther Related Features FeaturesFeatures IntraMail FeaturesUsing Directory Dialing To use Directory Dialing 472 IntraMail FeaturesDirectory Dialing OperationTimeout FeaturesIntraMail Features Directory DialingTimeout 474 IntraMail FeaturesDirectory Dialing Directory Dialing Mailbox Routing OptionsDirectory Dialing Mailbox Other Related FeaturesDefault Setting 1.Set up the Directory Dialing MailboxErasing All Messages Other Related FeaturesDefault Setting FeaturesExiting a Mailbox Other Related FeaturesDefault Setting FeaturesExtension Hunting to Voice Mail 478 IntraMail FeaturesDescription Ring No Answer Line TypeExtension Hunting to Voice Mail Routing Charts Recall Timer pageTransfer Timeout page fer Recall Timer pageNo Answer Timer Recall Timer pageTransfer Timeout page Answer Timer page2.Set the system timers used for Type 1 hunting FeaturesIntraMail Features Extension Hunting to Voice MailOther Related Features FeaturesIntraMail Features 482 IntraMail FeaturesExternal Transfer Default Setting3.Enable Tandem Calls for the incoming line FeaturesOther Related Features FeaturesIntraMail Features 484 IntraMail FeaturesFax Detection Other Related FeaturesDefault Setting FeaturesFlexible Answering Schedules Other Related FeaturesDefault Setting FeaturesFlexible Call Routing Other Related FeaturesDefault Setting FeaturesFlexible Mailbox Numbering Plan Other Related FeaturesDefault Setting FeaturesForced Unscreened Transfer Other Related FeaturesDefault Setting FeaturesGetting Recorded Help Other Related FeaturesDefault Setting FeaturesGo to a Mailbox Default SettingFeatures IntraMail FeaturesOther Related Features FeaturesIntraMail Features Using the Automated Attendant GOTO ActionGreeting Default SettingFeatures IntraMail Features494 IntraMail Features GreetingProgramming Enabling Remote GreetingOther Related Features FeaturesIntraMail Features System Administrator pageAccess the Mailbox Greeting options • Plays a summary of your current settingsRecord at the tone, then press # when done 496 IntraMail FeaturesGroup Mailbox FeaturesIntraMail Features DescriptionDefault Setting 498 IntraMail FeaturesGroup Mailbox ConditionsFeatures IntraMail FeaturesGroup Mailbox ProgrammingGroup Mailbox 500 IntraMail FeaturesDSX Software Manual 1.Set up the UCD Group FeaturesIntraMail Features Group MailboxOther Related Features FeaturesIntraMail Features 502 IntraMail FeaturesGuest Mailbox Other Related FeaturesDefault Setting 1.To set up a Guest Mailbox504 IntraMail Features Guest MailboxMain Menu page Message Listen Mode pageAccessing a Guest Mailbox FeaturesIntraMail Features Guest MailboxHang Up Other Related FeaturesDefault Setting FeaturesInstruction Menu Other Related FeaturesDefault Setting FeaturesGo back to the System Administrator options 508 IntraMail FeaturesInstruction Menu OperationLeaving a Message Default SettingFeatures IntraMail FeaturesLeaving a Message Other Related FeaturesFeatures IntraMail FeaturesFeatures IntraMail FeaturesLeaving a Message OperationListening to Messages 512 IntraMail FeaturesDescription Message Listen OptionsFeatures IntraMail FeaturesListening to Messages Handling Partially Reviewed MessagesOther Related Features Default Setting1.Set the Message Backup/Go Ahead Time FeaturesLog Onto Voice Mail Default SettingFeatures IntraMail FeaturesOther Related Features FeaturesIntraMail Features 516 IntraMail FeaturesFeatures IntraMail FeaturesLog Onto Voice Mail OperationMailbox Name Other Related FeaturesDefault Setting FeaturesFeatures IntraMail FeaturesMailbox Name Recording Your Mailbox NameMailbox Options Menu Other Related FeaturesDefault Setting FeaturesAccessing the Mailbox Options Menu FeaturesIntraMail Features Mailbox Options MenuMailbox Security Code Delete Other Related FeaturesDefault Setting FeaturesMain Menu • See System Administrator pageDefault Setting FeaturesOther Related Features Accessing the Mailbox Main Menu524 IntraMail Features Main MenuMake Call Default Setting2.Check your telco service 4.Set up your basic Caller ID Logging programmingOther Related Features FeaturesIntraMail Features Using Make Call from your MailboxMaster Mailbox FeaturesIntraMail Features DescriptionMessage Count Display 528 IntraMail FeaturesDescription 22-Buttonand 34-ButtonDisplayOther Related Features Default SettingFeatures IntraMail FeaturesMessage Delete Other Related FeaturesDefault Setting FeaturesMessage Forward Other Related FeaturesDefault Setting FeaturesMessage Forward 532 IntraMail FeaturesOperation Forwarding a MessageMessage Length Other Related FeaturesDefault Setting FeaturesMessage Listen Mode Other Related FeaturesDefault Setting FeaturesMessage Notiﬁcation DescriptionDefault Setting 1.4111-02:Voice Mail Port Class of Service page536 IntraMail Features Message NotiﬁcationFeatures IntraMail FeaturesMessage Notiﬁcation IntraMailOther Related Features FeaturesIntraMail Features 538 IntraMail FeaturesSetting Up Message Notiﬁcation Page 1 of Change your Message Notiﬁcation setupFeatures IntraMail FeaturesSetting Up Message Notiﬁcation 540 IntraMail FeaturesMessage Notiﬁcation To answer a Message Notiﬁcation to a telephoneMessage On Hold Other Related FeaturesDefault Setting 1.Enable Message On Hold for the line542 IntraMail Features Message On HoldOperation Recording the Message On HoldMessage Playback Direction Other Related FeaturesDefault Setting FeaturesMessage Record 544 IntraMail FeaturesDescription See Record and Send a Message page 562 for moreMessage Reply Other Related FeaturesDefault Setting Features546 IntraMail Features Message ReplyOperation Message ReplyMessage Retention Other Related FeaturesDefault Setting FeaturesMessage Storage Limit Other Related FeaturesDefault Setting FeaturesMessage Waiting Lamp Other Related FeaturesDefault Setting FeaturesMultiple Company Greetings Default Setting550 IntraMail Features DescriptionOther Related Features FeaturesIntraMail Features FeaturesNext Call Routing Mailbox 552 IntraMail FeaturesDescription Subscriber Mailbox OptionsFeatures IntraMail FeaturesNext Call Routing Mailbox IntraMail554 IntraMail Features Next Call Routing MailboxAnnouncement Mailbox Options Direct Announcement Mailbox RoutingFeatures IntraMail FeaturesNext Call Routing Mailbox Routed Announcement Mailbox Routing Page 1 ofDefault Setting •Subscriber Mailbox 556 IntraMail FeaturesNext Call Routing Mailbox Routed Announcement Mailbox Routing Page 2 ofOther Related Features FeaturesIntraMail Features FeaturesProgramming Voice Mail Default Setting558 IntraMail Features DescriptionOther Related Features FeaturesIntraMail Features System Administrator pageQuick Message Default Setting560 IntraMail Features DescriptionOther Related Features FeaturesIntraMail Features FeaturesRecord and Send a Message Other Related FeaturesDefault Setting FeaturesFeatures IntraMail FeaturesRecord and Send a Message OperationRemote Programming Default Setting564 IntraMail Features DescriptionOther Related Features FeaturesIntraMail Features FeaturesRouting Mailbox Other Related FeaturesDefault Setting FeaturesScreened Transfer FeaturesIntraMail Features DescriptionDefault Setting 568 IntraMail FeaturesScreened Transfer Screened Transfer STRF OperationOther Related Features FeaturesIntraMail Features FeaturesSecurity Code Other Related FeaturesDefault Setting FeaturesFeatures IntraMail FeaturesSecurity Code IntraMailSingle Digit Dialing Feature ReferenceDefault Setting • DisabledOther Related Features FeaturesIntraMail Features FeaturesSubscriber Mailbox Other Related FeaturesConditions •None Default Setting DSX-80/160 1.Set up a Subscriber MailboxSystem Administrator page FeaturesIntraMail Features Subscriber MailboxSystem Administrator System Administrator OptionsDefault Setting 576 IntraMail FeaturesSystem Administrator Other Related FeaturesFeatures IntraMail FeaturesSystem Administrator Mailbox Other Related FeaturesDefault Setting FeaturesSystem Reinitialization Other Related FeaturesDefault Setting 1.See System Administrator pageTime and Date with Voice Mail Other Related FeaturesDefault Setting FeaturesTime and Date Stamp Other Related FeaturesDefault Setting Features582 IntraMail Features Time and Date StampOperation Hearing the Time and Date a Message was LeftTransfer to a Mailbox Other Related FeaturesDefault Setting FeaturesMethod CUsing a Call Coverage key Method DUsing a Hotline key584 IntraMail Features Transfer to a MailboxTransfer to a UCD Group Other Related FeaturesDefault Setting FeaturesUndeﬁned Routing Other Related FeaturesDefault Setting FeaturesUnscreened Transfer FeaturesIntraMail Features DescriptionUnscreened Transfer Default Setting588 IntraMail Features ProgrammingOther Related Features FeaturesIntraMail Features FeaturesVoice Mail Overﬂow Setting Up Key Ring OverﬂowDefault Setting 1.To set up Key Ring overﬂow during the daySetting Up UCD Group Overﬂow Setting Up Ring Group OverﬂowSetting Up DIL Overﬂow Setting Up Ring Group DIL OverﬂowOther Related Features FeaturesIntraMail Features 592 IntraMail FeaturesVoice Prompting Messages Other Related FeaturesFeature sion data base but is not installedVolume Control with Voice Mail Other Related FeaturesDefault Setting Volume ControlSystem Options 1001-1702 10xx-Conﬁguration100x-System OptionsFeatures IntraMail FeaturesDefault 10xx-Conﬁguration101x-ID Features •System Identiﬁcation pageIntraMail Features Options See the Name Programming Chart pageName Programming Chart Name Programming Chart10xx-Conﬁguration 101x-ID102x-Time Features •Time and Date page IntraMail FeaturesDefault Features •Time and Date page IntraMail Features1022-01:Automatic Daylight Savings Time Setting Features •Time and Date page IntraMail FeaturesDefault 10xx-ConﬁgurationFeatures IntraMail FeaturesDefault 10xx-Conﬁguration103x-Programming 1031-PasswordEntry1031-01:New Password Gives you access to these programs11xx-CPU 110x-I/O1101-RS232Settings Features •Station Message Detail Recording page1102-ModemSettings 1102-ModemSettings11xx-CPU 110x-I/O1103-USBSettings 1103-USBSettings11xx-CPU 110x-I/O1104-EthernetSetup FeaturesIntraMail Features Default1104-EthernetSetup 1104-03:Default GatewayIntraMail Features Default111x-Tones 1111-DTMFSetupFeatures •Central Ofﬁce Calls, Placing page IntraMail Features1111-DTMFSetup Default11xx-CPU 111x-Tones1111-DTMFSetup Features •Central Ofﬁce Calls, Placing pageIntraMail Features Default12xx-Slots 120x-StationsFeatures •Automatic Slot Conﬁguration page IntraMail FeaturesFeatures •Automatic Slot Conﬁguration page IntraMail FeaturesDefault 12xx-SlotsFeatures •Voice Mail page IntraMail Features Default12xx-Slots 120x-Stations121x-Lines Features •Automatic Slot Conﬁguration pageIntraMail Features DefaultFeatures •Automatic Slot Conﬁguration page IntraMail FeaturesDefault 12xx-Slots1213-T1/E1Card Setup FeaturesIntraMail Features Default1213-T1/E1Card Setup FeaturesIntraMail Features Default1213-T1/E1Card Setup DefaultFeatures IntraMail Features1213-T1/E1Card Setup Default12xx-Slots 121x-Lines13xx-Numbering 130x-DialPlanFeatures •Attendant Position page Default See Default Dialing Plan pageIntraMail Features Default •See Default Dialing Plan pageDefault Dialing Plan 13xx-NumberingDefault Dialing Plan 13xx-Numbering130x-DialPlan 1301-Digits131x-Extensions Features •Flexible Numbering Plan pageIntraMail Features DefaultFeatures Flexible Numbering Plan page IntraMail FeaturesDefault 13xx-NumberingFeatures •Central Ofﬁce Calls, Placing page •Flexible Numbering Plan page IntraMail FeaturesDefault 13xx-NumberingFeatures •Flexible Numbering Plan page •Group Ring page IntraMail FeaturesDefault 13xx-NumberingFeatures •Extension Hunting page •Flexible Numbering Plan page IntraMail FeaturesDefault 13xx-Numbering14xx-COSClass of Service 140x-Station1401-Features 1401-01:System Speed Dial Access14xx-COSClass of Service 1401-FeaturesDefault Features •Interactive Soft Keys page14xx-COSClass of Service 1401-FeaturesDefault Features •Direct Inward Dialing page14xx-COSClass of Service 1401-FeaturesFeatures Direct Inward Dialing page IntraMail Features14xx-COSClass of Service 1401-FeaturesFeatures •Call Screening page IntraMail Features Default14xx-COSClass of Service 1402-AccessFeatures •Forced Line Disconnect page IntraMail Features14xx-COSClass of Service 1402-Access1402-06:Direct Line Access Default14xx-COSClass of Service FeaturesIntraMail Features Default14xx-COSClass of Service 140x-Station1403-SLT’sSingle Line Telephone Options 1403-06:Loop Disconnect for Single Line Set14xx-COSClass of Service 140x-Station1403-SLT’sSingle Line Telephone Options System14xx-COSClass of Service Features •Caller ID page IntraMail FeaturesDefault Features •Caller ID page IntraMail Features14xx-COSClass of Service DefaultFeatures •Caller ID page IntraMail Features Default14xx-COSClass of Service Default140x-Station 1404-CallerID14xx-COSClass of Service Features •Distinctive Ringing pageIntraMail Features Default14xx-COSClass of Service IntraMail FeaturesDefault 140x-Station14xx-COSClass of Service Features Call Forwarding Off Premises pageIntraMail Features Default14xx-COSClass of Service FeaturesIntraMail Features Default14xx-COSClass of Service FeaturesIntraMail Features Default14xx-COSClass of Service DefaultFeatures IntraMail Features141x-Line 14xx-COSClass of Service1411-Access Features •Line Queuing / Line Callback page14xx-COSClass of Service 1411-AccessDefault Features Last Number Redial page14xx-COSClass of Service 1412-01:Walking Class of Service Day1412-02:Walking Class of Service Night Features •Walking Class of Service page14xx-COSClass of Service Default141x-Line 1412-TollRestriction14xx-COSClass of Service Features •Account Codes page IntraMail FeaturesDefault Features •Account Codes page IntraMail Features15xx-Options 150x-Operators1501-Setup Features Attendant Position pageFeatures •Attendant Position page IntraMail FeaturesDefault Features •Attendant Position pageDefault Features •Attendant Position pageIntraMail Features Default151x-Stations Features •Directory Dialing pageIntraMail Features DefaultFeatures •Time and Date page IntraMail Features 1 DefaultDefault 15xx-OptionsFeatures •Automatic Handsfree page IntraMail FeaturesDefault Features Call Waiting / Camp-On pageFeatures •Handsfree and Handsfree Answerback page IntraMail FeaturesDefault Features •Handsfree and Handsfree Answerback page152x-MOH/BGM 1521-Setup1521-01:Enable Music on Hold Features •Music on Hold page1521-Setup DefaultFeatures IntraMail Features1521-05:Audio Input 1 Gain Setting 1521-06:Audio Input 2 Gain Setting1521-Setup Features •Music on Hold page IntraMail Features153x-Paging 1531-SetupFeatures IntraMail Features1531-Setup 1531-03:External Page Ring VolumeFeatures IntraMail Features1531-Setup FeaturesIntraMail Features DefaultFeatures IntraMail FeaturesDefault 15xx-Options154x-SMDRStation Message Detail Recording 1541-SetupFeatures •Station Message Detail Recording page IntraMail Features155x-AccountCodes 1551-SetupFeatures •Account Codes page IntraMail Features Default1551-Setup DefaultFeatures •Account Codes page IntraMail Features Default16xx-Timers 160x-FeatureTimers1601-IncomingCall Timers 1601-01:Line No Answer Timer16xx-Timers 160x-FeatureTimers1601-IncomingCall Timers 1601-03:Call Forward No Answer Timer16xx-Timers 160x-FeatureTimers1602-OutgoingCall Timers 1602-01:Interdigit Timer16xx-Timers 160x-FeatureTimers1602-OutgoingCall Timers Default16xx-Timers 160x-FeatureTimers1602-OutgoingCall Timers 1602-04:Dial Pause Timer16xx-Timers 160x-FeatureTimers1602-OutgoingCall Timers IntraMail Features16xx-Timers 160x-FeatureTimers1603-RecallTimers 1603-01:Transfer Recall Timer16xx-Timers 160x-FeatureTimers1603-RecallTimers Default16xx-Timers 160x-FeatureTimers1603-RecallTimers 1603-04:Park Orbit Recall Timer16xx-Timers 160x-FeatureTimers1604-StationTimers 1604-01 Delay Ring Timer16xx-Timers 160x-FeatureTimers1604-StationTimers Features •Extended Ringing page16xx-Timers 160x-FeatureTimers1605-ControlTimers 1605-01:Page Duration Timer16xx-Timers 160x-FeatureTimers1605-ControlTimers 1605-04:Forced Program Exit Timer161x-COIAnalog Line Timers 16xx-Timers1611-01:Minimum Ring Detect Timer 1611-02:Minimum Single Ring Detection Timer16xx-Timers 161x-COIAnalog Line Timers1611-03:Minimum Double Ring Detection Off Timer Features16xx-Timers 161x-COIAnalog Line Timers1611-04:Maximum Double Ring Detection Off Timer 1611-05:Ringing Signal End Detection Timer16xx-Timers 161x-COIAnalog Line Timers1612-01:DP Break Timer 1612-02:DP Make Timer16xx-Timers 161x-COIAnalog Line Timers1612-04 PBX/Centrex Flash Timer 1612-05 Flash Disconnect Timer16xx-Timers 161x-COIAnalog Line Timers1612-07:Shunt Pause Timer Features16xx-Timers 161x-COIAnalog Line Timers1613-01:Loop Current Detection Timer 1613-02 Far End Disconnect Timer16xx-Timers 161x-COIAnalog Line Timers1613-03:Power Failure Recovery Detect Timer Features162x-SLIAnalog Single Line Timers 16xx-Timers1621-01:Minimum DP Break Timer 1621-02:Maximum DP Break Timer16xx-Timers 162x-SLIAnalog Single Line Timers1621-03:Minimum DP Make Timer Features16xx-Timers 162x-SLIAnalog Single Line Timers1621-04:Maximum DP Make Timer 1621-05:Minimum Hookﬂash Timer16xx-Timers 162x-SLIAnalog Single Line Timers1621-08 Dial Pulse Guard Timer IntraMail Features16xx-Timers 162x-SLIAnalog Single Line Timers1622-01:Loop Disconnect Timer Features163x-T1/E1Timers 16xx-Timers1631-01:Receive Loop Detection Timer 1631-02:Receive Dial Pulse Minimum Break Timer16xx-Timers 163x-T1/E1Timers1631-04 Receive Dial Pulse Minimum Make Timer 1631-05:Receive Dial Pulse Maximum Make Timer16xx-Timers 163x-T1/E1Timers1631-07:Receive Maximum Flash Timer 1631-08:Receive Minimum Clear Signal Timer16xx-Timers 163x-T1/E1Timers1632-01:Transmit Dial Pulse Break Timer 1632-02:Transmit Dial Pulse Make Timer16xx-Timers 163x-T1/E1Timers1632-04:Transmit Flash Timer 1632-05:Transmit Clear Signal Timer164x-T1Speciﬁc Timers 16xx-Timers1641-01:Minimum Ring Detect Timer 1641-02:Single Ring Minimum Detection Timer16xx-Timers 164x-T1Speciﬁc Timers1641-05:Ring Stop Detection Timer Features16xx-Timers 164x-T1Speciﬁc Timers1642-01:Transmit Wink Timer 1642-02:Receive Minimum Wink Timer16xx-Timers 164x-T1Speciﬁc TimersFeatures IntraMail Features165x-E1Speciﬁc Timers 16xx-Timers1651-TXTransmit Timers 1651-01 Transmit Seize Acknowledge Timer16xx-Timers 165x-E1Speciﬁc Timers1651-05:Transmit Seize Signal BZL Timer 1651-06:Transmit Double Answer BZL Timer16xx-Timers 165x-E1Speciﬁc Timers1652-RXReceive Timers 1652-01:Receive Minimum Seize Acknowledge Timer16xx-Timers 165x-E1Speciﬁc Timers1652-05:Receive Minimum Answer Timer 1652-06:Receive Maximum Answer Timer16xx-Timers 165x-E1Speciﬁc Timers1652-RXReceive Timers 1652-08 Receive Maximum Meter Pulse Timer16xx-Timers 165x-E1Speciﬁc Timers1652-RXReceive Timers 1652-12 Receive Line Block Recover Timer16xx-Timers 165x-E1Speciﬁc Timers1653-MFCIncoming Timers 1653-01 GI Signal Timer16xx-Timers 165x-E1Speciﬁc Timers1653-MFCIncoming Timers Features16xx-Timers 165x-E1Speciﬁc Timers1654-MFCOutgoing Timers 1654-01:GA Response Timer16xx-Timers 165x-E1Speciﬁc Timers1654-05:GC Response Timer 1654-06:GC Tone Complete Timer170x-Setup 17xx-SpeedDial SystemFeatures •Speed Dial page IntraMail Features Default170x-Setup Features •Directory Dialing page •Speed Dial pageIntraMail Features •Centrex Transfer page Default170x-Setup IntraMail Features •Caller ID and Voice Mail pageDefault Features •Directory Dialing page •Speed Dial page170x-Setup Name Programming Chart17xx-SpeedDial System 1702-AssignmentSystem Speed Dial Assignment170x-Setup Features •Directory Dialing pageIntraMail Features •Caller ID and Voice Mail page Default210x-Setup Stations:21xx-Conﬁguration Features210x-Setup Features •Directory Dialing pageIntraMail Features •Directory Dialing page Default210x-Setup Name Programming Chart21xx-Conﬁguration 2101-Type210x-Setup Features •Language Selection pageIntraMail Features Default210x-Setup FeaturesIntraMail Features Default210x-Setup 2102-Access2102-01:Class of Service Features210x-Setup 2102-Access2102-04:User Programming Access Level Features •Call Forwarding page210x-Setup 2103-03:Delay Ring TypeFeatures •Distinctive Ringing page IntraMail Features210x-Setup Features Distinctive Ringing pageIntraMail Features Default210x-Setup DefaultFeatures Distinctive Ringing page IntraMail Features210x-Setup Features Station Key Telephones pageIntraMail Features Default210x-Setup 21xx-Conﬁguration2104-Display 730 Station Options:211x-Options 2111-Features2111-03:Enable DSS/BLF Keys Features •Do Not Disturb page IntraMail Features2111-Features 2111-05:Key Access for Outside Lines2111-07:Retain Line Volume Setting Features •Ringing Line Preference page2111-Features IntraMail FeaturesDefault Features •Caller ID Logging page2111-Features Features •Call Forwarding Off Premises page•Speed Dial page IntraMail Features DefaultFeatures •Automatic Handsfree page IntraMail FeaturesDefault Features •Group Listen pageDefault 21xx-Conﬁguration211x-Options 2112-SpeakerControlFeatures •Headset Compatibility page IntraMail FeaturesDefault Features Handsfree and Handsfree Answerback pageFeatures Central Ofﬁce Calls, Placing page •Line Group Routing page IntraMail FeaturesDefault FeaturesFeatures •Group Call Pickup page IntraMail FeaturesDefault 21xx-ConﬁgurationFeatures •Privacy Release Groups page IntraMail FeaturesDefault FeaturesFeatures •Prime Line Preference page IntraMail FeaturesDefault Features •Direct Station Selection DSS pageDefault Features •Prime Line Preference pageIntraMail Features DefaultFeatures •Cordless Telephone page Ringdown Extension page IntraMail FeaturesDefault Features •Cordless Telephone pageFeatures •Attendant Position page IntraMail FeaturesDefault 21xx-Conﬁguration1601-02:DIL No Answer Timer 1601-02:DIL No Answer Timer21xx-Conﬁguration 211x-Options1601-04:UCD No Answer Timer Features •Extension Hunting pageIntraMail Features DefaultFeatures •Extension Hunting page IntraMail FeaturesDefault 21xx-ConﬁgurationFeatures •Direct Inward Dialing page IntraMail FeaturesDefault Features •Direct Inward Dialing page2116-OffHook Signaling Options 21xx-Conﬁguration211x-Options Description2116-OffHook Signaling Options Features •Attendant Position page •Caller ID page•Off-HookSignaling page IntraMail Features DefaultFeatures Caller ID Logging page IntraMail FeaturesDefault Features •Caller ID Logging pageFeatures •Caller ID Logging page IntraMail FeaturesDefault 21xx-Conﬁguration212x-Keys 2121-FeatureKeysExtension Feature Key Assignments Page 1 of 21xx-Conﬁguration2121-FeatureKeys Extension Feature Key Assignments Page 2 of21xx-Conﬁguration 212x-Keys21xx-Conﬁguration 212x-Keys 2121-FeatureKeysExtension Feature Key Assignments Page 3 of Station2121-FeatureKeys Extension Feature Key Assignments21xx-Conﬁguration 212x-Keys2121-FeatureKeys Extension Feature Key Assignments Page 5 of21xx-Conﬁguration 212x-Keys Station2121-FeatureKeys 2121-01to 24 Feature Key Codes2121-01to 24: Feature Key Data FeaturesFeatures •Distinctive Ringing page IntraMail FeaturesDefault 21xx-ConﬁgurationFeatures •Direct Station Selection DSS page IntraMail FeaturesDefault 21xx-ConﬁgurationFeatures IntraMail FeaturesDefault 21xx-Conﬁguration21xx-Conﬁguration 212x-KeysEntry Display213x-Access 2131-01-64 Line AccessFeatures •Central Ofﬁce Calls, Answering page Speed Dial page IntraMail Features213x-Access Features •Central Ofﬁce Calls, Answering page•Delayed Ringing page •Group Call Pickup page •Night Service / Night Ring page213x-Access 2133-01-64:Line Group AccessFeatures •Line Group Routing page •Line Groups page IntraMail Features214x-IntraMailStation Mailbox Features •Voice Mail page IntraMail FeaturesDefault 21xx-Conﬁguration2142-Setup 2142-03:System AdministratorFeatures IntraMail Features Message Storage Limit page2142-Setup DefaultFeatures IntraMail Features •Bilingual Voice Prompts pageFeatures IntraMail FeaturesDefault FeaturesDefault 21xx-Conﬁguration214x-IntraMailStation Mailbox 2143-OptionsFeatures IntraMail Features Message Notiﬁcation pageDefault FeaturesFeatures IntraMail FeaturesDefault FeaturesIntraMail Features Default21xx-Conﬁguration 214x-IntraMailStation MailboxFeatures IntraMail FeaturesDefault Features215x-SpeedDial Personal Features •Directory Dialing page •Speed Dial pageIntraMail Features Default•Speed Dial page IntraMail Features DefaultFeatures •Call Forwarding Off Premises page IntraMail FeaturesName Programming Chart 21xx-Conﬁguration215x-SpeedDial Personal 2151-AssignmentPersonal Speed Dial Bin AssignmentFeatures Call Forwarding Off Premises page •Directory Dialing page IntraMail FeaturesDefault 21xx-Conﬁguration220x-Setup 22xx-RingGroupsName Programming Chart Description220x-Setup Features •Directory Dialing page •Group Ring pageIntraMail Features Features •Distinctive Ringing page221x-IntraMailRing Group Mailbox FeaturesIntraMail Features Group Mailbox page Options Default2212-Setup 2212-03:System AdministratorFeatures IntraMail Features •Group Mailbox page2212-Setup DefaultFeatures IntraMail Features •Bilingual Voice Prompts pageFeatures IntraMail Features •Group Mailbox pageDefault FeaturesFeatures IntraMail Features •Auto Time Stamp pageDefault FeaturesFeatures IntraMail Features •Conversation Record pageDefault 22xx-RingGroupsFeatures IntraMail FeaturesDefault FeaturesFeatures IntraMail Features •Group Mailbox pageDefault FeaturesFeatures IntraMail Features •Directory Dialing pageDefault 22xx-RingGroups230x-Setup 23xx-UCDGroupsName Programming Chart Description230x-Setup Features •Directory Dialing pageIntraMail Features Features •Distinctive Ringing page230x-Setup Features •Extension Hunting page •Voice Mail pageFeatures Default231x-IntraMailUCD Group Mailbox FeaturesIntraMail Features •Group Mailbox page Options Default2312-Setup 2312-03:System AdministratorFeatures IntraMail Features •Group Mailbox page2312-Setup DefaultFeatures IntraMail Features •Bilingual Voice Prompts pageFeatures IntraMail Features •Group Mailbox pageDefault FeaturesDefault FeaturesIntraMail Features •Group Mailbox page DefaultFeatures IntraMail FeaturesDefault FeaturesIntraMail Features •Group Mailbox page DefaultFeatures IntraMail Features •Group Mailbox page240x-Setup 24xx-DSSConsolesFeatures IntraMail Features240x-Setup FeaturesIntraMail Features Features240x-Setup DSS Console Feature Key Assignments Page 1 of24xx-DSSConsoles 2402-KeysDSS Console Keys240x-Setup DSS Console Feature Key Assignments Page 2 of24xx-DSSConsoles 2402-KeysDSS Console Keys240x-Setup DSS Console Feature Key Assignments Page 3 of24xx-DSSConsoles 2402-KeysDSS Console Keys240x-Setup DSS Console Feature Key Assignments Page 4 of24xx-DSSConsoles 2402-KeysDSS Console Keys250x-Setup 25xx-TextMessages Selectable Display MessagingFeatures •Selectable Display Messaging page IntraMail Features25xx-TextMessages Selectable Display Messaging 250x-SetupName Programming Chart Default250x-Setup 25xx-TextMessages Selectable Display Messaging2501-Text 808 Station Options:310x-Setup Lines:31xx-Conﬁguration Features •Central Ofﬁce Calls, Answering page310x-Setup Features Names for Extensions and Lines pageIntraMail Features Default310x-Setup 3101-05:E1 Signaling TypeFeatures •Central Ofﬁce Calls, Answering page Tie Lines page IntraMail Features310x-Setup 3101-06:MFC Signaling TypeDefault Features310x-Setup 3102-Access3102-01:Line Class of Service Features310x-Setup 3103-SettingsFeatures •Central Ofﬁce Calls, Answering page IntraMail Features310x-Setup 3103-SettingsFeatures •Central Ofﬁce Calls, Answering page IntraMail Features310x-Setup 3103-SettingsFeatures •Call Forwarding Off Premises page IntraMail Features •Centrex Transfer page311x-Options 3111-Features3111-01:Disable Forced Account Codes Features Account Codes page IntraMail Features3111-Features 3111-04:Enable MFC Group BDefault Features3112-02:Enable Day Overﬂow Features •Direct Inward Line page•Voice Mail page IntraMail Features Default3112-05:Enable Night Overﬂow Features •Direct Inward Dialing page•Voice Mail page IntraMail Features Default•Voice Mail page IntraMail Features DefaultFeatures Direct Inward Dialing page Voice Mail page IntraMail FeaturesFeatures •Group Call Pickup page IntraMail FeaturesDefault Features •Distinctive Ringing pageFeatures •Distinctive Ringing page IntraMail FeaturesDefault 31xx-Conﬁguration3113-04 Delay Ring Type Features •Distinctive Ringing pageIntraMail Features Default312x-CallerID 3121-SettingsFeatures •Caller ID page IntraMail Features •Caller ID and Voice Mail page3121-Settings DefaultFeatures IntraMail FeaturesFeatures •Caller ID Logging page IntraMail FeaturesDefault 31xx-Conﬁguration313x-VoiceMail 3131-SettingsFeatures •Caller ID page IntraMail Features Default3131-Settings FeaturesIntraMail Features Bilingual Voice Prompts page Default314x-TIELine FeaturesIntraMail Features Default3142-LineAccess 3142-01-64:Tie Line Caller’s Outbound Line AccessFeatures IntraMail Features3143-GroupAccess FeaturesIntraMail Features Default320x-Setup 32xx-GroupsFeatures • Line Group Routing page IntraMail Features330x-Setup 33xx-DIDDirect Inward DialingFeatures •Direct Inward Dialing page IntraMail Features330x-Setup Default Routing33xx-DIDDirect Inward Dialing Description330x-Setup Features Direct Inward Dialing pageIntraMail Features Default330x-Setup DefaultFeatures IntraMail Features340x-Setup 34xx-PBX3401-01 PBX Access Code Digits Features •PBX / Centrex Compatibility page350x-Setup 35xx-TollRestrictionFeatures •Toll Restriction page IntraMail Features351x-Options 3511-SettingsFeatures •Toll Restriction page IntraMail Features3512-03:Allow 101x Equal Access Dialing Features •Toll Restriction pageIntraMail Features DefaultDefault Features •Toll Restriction pageIntraMail Features Default35xx-TollRestriction 351x-OptionsDescription 3513-InternationalDialing352x-1010-XXX /Local XXX Equal Access Dialing Features •Toll Restriction pageIntraMail Features Default352x-1010-XXX /Local XXX Equal Access Dialing Features •Toll Restriction pageIntraMail Features 35xx-TollRestrictionFeatures •Toll Restriction page IntraMail FeaturesDefault Features •Toll Restriction pageFeatures •Toll Restriction page IntraMail Features35xx-TollRestriction 3532-TableEntriesFeatures •Toll Restriction page IntraMail FeaturesDefault Features •Toll Restriction pageFeatures •Toll Restriction page IntraMail Features35xx-TollRestriction 3542-TableEntries355x-XXX / TBL-B-XXXNPA/NXX Dialing 3-DigitTable Features •Toll Restriction pageIntraMail Features DefaultFeatures •Toll Restriction page IntraMail Features35xx-TollRestriction 355x-XXX / TBL-B-XXXNPA/NXX Dialing 3-DigitTableFeatures •Toll Restriction page IntraMail FeaturesDefault Features •Toll Restriction pageFeatures Toll Restriction page IntraMail Features35xx-TollRestriction 3562-TableEntries360x-Setup 36xx-ACCodes Veriﬁed Account Codes TableFeatures •Account Codes page IntraMail Features Default37xx-CallerID System-WideOptions 370x-LogGroups Caller ID Logging Groups3701-Setup Features •Caller ID Logging page371x-Callback Features •Caller ID Logging pageIntraMail Features •Caller ID and Voice Mail page DefaultFeatures •Caller ID Logging page IntraMail Features Caller ID and Voice Mail pageDefault 37xx-CallerID System-WideOptionsFeatures •Caller ID Logging page IntraMail FeaturesDefault Features •Caller ID Logging pageFeatures •Caller ID Logging page IntraMail FeaturesDefault 37xx-CallerID System-WideOptionsFeatures Caller ID Logging page IntraMail FeaturesDefault 37xx-CallerID System-WideOptionsFeatures Caller ID Logging page IntraMail FeaturesDefault 37xx-CallerID System-WideOptionsFeatures •Caller ID Logging page IntraMail FeaturesDefault 37xx-CallerID System-WideOptionsVoice Mail Options 41xx-Conﬁguration410x-SystemVoice Mail System Options Features •Message Waiting page •Voice Mail pagenot change this option from its default setting Features •Voice Mail page IntraMail FeaturesDefault 41xx-Conﬁguration411x-PortsVoice Mail Port Setup 4111-02:Voice Mail Port Class of ServiceFeatures •Voice Mail page IntraMail Features Options • See Name Programming Chart page Default411x-PortsVoice Mail Port Setup FeaturesIntraMail Features •Message Notiﬁcation page Default41xx-Conﬁguration 411x-PortsVoice Mail Port Setup Name Programming ChartName Programming Chart 4111-OptionsVoice Mail Port Options411x-PortsVoice Mail Port Setup FeaturesIntraMail Features •Message Notiﬁcation page Default411x-PortsVoice Mail Port Setup 4113-xx:Outgoing Line xx AccessFeatures IntraMail Features •Message Notiﬁcation page411x-PortsVoice Mail Port Setup 4114-GroupAccess Outgoing Line Group Access4114-xx:Outgoing Line Group xx Access Features42xx-IntraMail 420x-OptionsFeatures IntraMail Features •Announcement Mailbox page4201-03:Message Backup/Go Ahead Time FeaturesIntraMail Features •Conversation Record page DefaultFeatures IntraMail Features Message Notiﬁcation pageDefault FeaturesFeatures IntraMail Features •Message Notiﬁcation pageDefault 42xx-IntraMailFeatures IntraMail Features Message Notiﬁcation pageDefault FeaturesFeatures IntraMail Features •Message Notiﬁcation pageDefault 42xx-IntraMailFeatures IntraMail Features Message Notiﬁcation pageDefault FeaturesFeatures IntraMail Features •Message Notiﬁcation pageDefault 42xx-IntraMailFeatures IntraMail Features •Bilingual Voice Prompts pageDefault Features421x-AnswerTable 4211-SetupAnswer Table Setup4211-01:Default Mailbox Features4211-SetupAnswer Table Setup DefaultFeatures IntraMail Features Answer Schedule Override page4212-ScheduleSchedule Setup FeaturesIntraMail Features •Answer Tables page Options Default4212-ScheduleSchedule Setup FeaturesIntraMail Features •Answer Tables page Options Default4212-ScheduleSchedule Setup FeaturesIntraMail Features •Answer Tables page Options Default4212-ScheduleSchedule Setup FeaturesIntraMail Features •Answer Tables page Options Default4212-ScheduleSchedule Setup FeaturesIntraMail Features •Answer Tables page Options Default4212-ScheduleSchedule Setup 42xx-IntraMail421x-AnswerTable Type 1 Day of Week Schedule Example4212-ScheduleSchedule Setup 42xx-IntraMail421x-AnswerTable Type 2 Range of Days Schedule Example4212-ScheduleSchedule Setup 42xx-IntraMail421x-AnswerTable Type 3 Date Schedule Example422x-RoutingMailbox 4221-SetupRouting Mailbox SetupFeatures IntraMail Features •Announcement Mailbox page4222-02:Time Limit for Dialing Commands 4222-03:Screened Transfer TimeoutFeatures IntraMail Features •Call Routing Mailbox pageFeatures IntraMail Features •Screened Transfer pageDefault FeaturesFeatures IntraMail Features •Announcement Mailbox pageDefault FeaturesFeatures IntraMail Features •Announcement Mailbox pageDefault 42xx-IntraMail4224-02:Time Limit for Dialing Commands FeaturesIntraMail Features Directory Dialing page Default4224-03 Screened Transfer Timeout FeaturesIntraMail Features •Directory Dialing page DefaultFeatures IntraMail Features •Directory Dialing pageDefault FeaturesFeatures IntraMail Features Directory Dialing pageDefault 42xx-IntraMailFeatures IntraMail Features •Directory Dialing pageDefault FeaturesFeatures IntraMail Features •Directory Dialing pageDefault 42xx-IntraMail423x-DialActions Dial Action Table Options 42xx-IntraMailDescription 4231-DigitAssignmentDial Action Table Default Settings 42xx-IntraMail423x-DialActions Dial Action Table Options 4231-DigitAssignmentFeatures IntraMail Features Centrex Transfer pageDefault •See the Dial Action Table Default Settings pageDefault See the Dial Action Table Default Settings page42xx-IntraMail 423x-DialActions Dial Action Table OptionsDial Action Table Actions FeaturesIntraMail Features DefaultFeatures IntraMail Features Screened Transfer pageDefault •See the Dial Action Table Default Settings pageFeatures IntraMail Features Quick Message pageDefault •See the Dial Action Table Default Settings pageFeatures IntraMail Features •Quick Message pageDefault •See the Dial Action Table Default Settings pageFeatures IntraMail Features •Log Onto Voice Mail pageDefault •See the Dial Action Table Default Settings pageFeatures IntraMail FeaturesDefault •See the Dial Action Table Default Settings pageFeatures IntraMail Features •Go to a Mailbox pageDefault •See the Dial Action Table Default Settings pageFeatures IntraMail FeaturesDefault •See the Dial Action Table Default Settings pageDial Action Table Routing Options FeaturesIntraMail Features •Dial Action Table page DefaultFeatures IntraMail Features •Dial Action Table pageDefault •See the Dial Action Table Default Settings pageMaintenance Options 9001 - 900x-ResetReset Utilities90xx-Utilities 9001-SystemSystem Reset900x-ResetReset Utilities 9002-StationStation Reset9002-01 Station Reset Features901x-InitializeInitialize Utilities MaintenanceFeatures Regional Defaults page IntraMail FeaturesFeatures •Toll Restriction page IntraMail FeaturesDefault 918 Maintenance Options:Maintenance Features •Caller ID page •Caller ID Logging pageIntraMail Features DefaultFeatures •Distinctive Ringing page IntraMail FeaturesDefault 920 Maintenance Options:902x-Copy MaintenanceFeatures IntraMail FeaturesUsing 9021-01:Station Copy 922 Maintenance Options:90xx-Utilities 902x-CopyMaintenance FeaturesIntraMail Features DefaultUsing 9022-01 Line Copy 924 Maintenance Options:90xx-Utilities 902x-Copy903x-SwapPorts MaintenanceFeatures IntraMail FeaturesFeatures IntraMail FeaturesDefault Using 9032-01:Line Swap To swap two lines904x-Backup/Restore 9041-Backup9041-01:Backup to CompactFlash Features904x-Backup/Restore 9042-Restore9042-01 Restore from CompactFlash Features10xx-Configuration DSX Program ListSystem Options: 11xx-CPU14xx-COSClass of Service DSX Program List12xx-Slots 13xx-Numbering141x-Line DSX Program ListDSX Program List 15xx-Options DSX Program List150x-Operators 151x-Stations16xx-Timers 160x-FeatureTimers161x-COIAnalog Line Timers DSX Program List162x-SLIAnalog Single Line Timers 163x-T1/E1Timers164x-T1Specific Timers 165x-E1Specific Timers17xx-SpeedDial System 170x-SetupDSX Program List DSX Program List21xx-Configuration Stations:210x-Setup DSX Program List213x-Access DSX Program List212x-Keys 214x-IntraMailStation Mailbox22xx-RingGroups 23xx-UCDGroups220x-Setup 230x-Setup24xx-DSSConsoles 25xx-TextMessages Selectable Display Messaging240x-Setup 250x-Setup31xx-Configuration Lines:310x-Setup DSX Program List32xx-Groups 33xx-DIDDirect Inward Dialing34xx-PBX 35xx-TollRestriction36xx-ACCodes Verified Account Codes Table 37xx-CallerID System-WideOptions360x-Setup DSX Program List41xx-Configuration Voice Mail Options:42xx-IntraMail 411x-PortsVoice Mail Port SetupDSX Program List 422x-RoutingMailbox423x-DialActions Dial Action Table Options DSX Program ListMaintenance Options: 9001 - 90xx-Utilities900x-ResetReset Utilities 904x-Backup/RestoreDSX Program List DSX Program ListDSX Software Manual IndexIndex 948 Index IndexDSX Software Manual DSX Software Manual IndexIndex 950 Index IndexDSX Software Manual DSX Software Manual IndexIndex 952 Index IndexDSX Software Manual NEC Unified Solutions, Inc 4 Forest Parkway, Shelton, CTTel: 800-365-1928Fax: Other Important Telephone NumbersNEC Uniﬁed Solutions, Inc 4 Forest Parkway, Shelton, CTTEL: 203-926-5400FAX: 1093100

NEC N 1093100 Attendant Call Queuing, Description, Programming, Other Related Features

Models: P N 1093100

Attendant Call Queuing

Operator Call Key

Attendant Position (page 24)

Call Coverage Keys (page 40)

Off-Hook Signaling (page 255)

Ringing Line Preference (page 295)

Voice Mail (page 372)

22 ◆ Features