Forced Line Disconnect

Description

Disconnect a co-worker’s outside call in an emergency.

Forced Line Disconnect allows an extension user to disconnect (release) another extension’s active outside call. Forced Line Disconnect lets a user access a busy line in an emergency, when no other lines are avail- able. Maintenance technicians can also use Forced Line Disconnect to release a line on which there is no conversation. This can happen if a line does not properly disconnect when the outside party hangs up.

CAUTION

Forced Line Disconnect abruptly terminates the active call on the line. Only

use this feature in an emergency and when no other lines are available.

Conditions

• None

Default Setting

• Enabled for attendants (COS 1). Disabled for all other extensions (COS 2-15).

Programming

1.Should extension be allowed to use Forced Line Disconnect?

1.In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.

2.If yes:

-In 1402-01: Forced Line Disconnect (page 633), enter Yes.

-In 2131-[01-64]: Line Access (page 763), make sure the extension has outgoing (option 2) or full (option 3) access to the lines it should be able to disconnect.

3.If no:

-In 1402-01: Forced Line Disconnect (page 633) enter No.

Other Related Features

Features

Attendant Position (page 24)

System attendants normally have Forced Line Disconnect capability.

Barge In (Intrusion) (page 36)

As an alternative to disconnecting the line, Barge In instead.

Direct Line Access (page 115)

An extension user with Direct Line Access can dial a code for the busy line before using Forced Line Disconnect.

Tandem Calls / Unsupervised Conference (page 341)

An extension user can end an Unsupervised Conference by using Forced Line Disconnect on one of the lines in the tandem call.

IntraMail Features

None

182 ◆ Features

DSX Software Manual

P, N 1093100 specifications

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NEC N 1093100, P Forced Line Disconnect, Disconnect a co-worker’s outside call in an emergency

Models: P N 1093100