Hotline Automatic Transfer

Transfer

1.When transferring, should the user be able to press Hotline (without ﬁrst pressing TRANSFER) to Transfer the call?

1.In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.

2.If yes, in 1401-13: Hotline Automatic Transfer (page 632) enter Yes.

3.If no, in 1401-13: Hotline Automatic Transfer (page 632) enter No.

Other Related Features

Features

Call Coverage Keys (page 40)

An extension user can use a Call Coverage key to Transfer a call to the covered extension.

Call Forwarding (page 44)

Call Forwarding will reroute transferred calls.

Call Waiting / Camp-On (page 58)

Transfer can automatically Camp-On to a busy extension.

Direct Station Selection (DSS) (page 117)

You can press your DSS key to Transfer a call instead of dialing a co-worker’s extension number.

Do Not Disturb (page 143) DND blocks Transfer.

Door Box (page 147)

An extension user cannot Transfer a call to a Door Box.

Extended Ringing (page 153)

With Extended Ringing enabled, transferred outside calls ring the destination extension for the Num- ber of Extended Rings before recalling the transferring extension.

Extension Hunting (page 154)

Outside calls transferred to a Terminal or Circular Hunting group member activate hunting. In addi- tion, outside calls transferred to a UCD Group master number activate hunting.

Group Call Pickup (page 184)

An outside call transferred to an extension in a Pickup Group activates Group Call Pickup.

Group Ring (page 189)

An extension user can Transfer a call to a Ring Group master number. If unanswered, the call will recall the extension from which it was transferred.

Hold (page 202)

If an extension receiving a screened Transfer answers the screen and immediately hangs up (before the transferring extension), the call goes on Exclusive Hold at the transferring extension.

Hotline (page 207)

An extension user can Transfer a call to their Hotline partner by pressing their Hotline key.

Intercom (page 211)

The system cannot Transfer Intercom calls.

Key Ring (page 214)

An unanswered call transferred to an extension diverts to Key Ring if unanswered at the transferring extension.

With Music on Hold enabled, transferred callers can optionally listen to ringback or MOH while their call waits at the transfer destination. Music on Hold will also play to transferred callers camped-on to a busy UCD Group.

Off-Hook Signaling (page 255)

An extension user can Transfer their current call to a co-worker or voice mail and then answer the waiting call. In addition, transferred calls can initiate Off-Hook Signaling.

Features

DSX Software Manual

Features ◆ 363

P, N 1093100 specifications

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NEC P, N 1093100 Hotline Automatic Transfer, Do Not Disturb page 143 DND blocks Transfer

Models: P N 1093100

Transfer