Next Call Routing Mailbox

Description

Provides callers with additional dialing options after they leave a message in an extension’s mailbox (depending on the setting of the Next Call Routing Mailbox Dial Mode).

The Next Call Routing Mailbox provides callers with additional dialing options while listening to a Sub- scriber Mailbox recorded or default greeting. It also provides additional dialing options to callers routed to an Announcement Mailbox. Next Call Routing Mailbox lets the caller choose how IntraMail should handle their call. For example, if an Automated Attendant caller dials a subscriber’s extension and hears the greet- ing, Next Call Routing Mailbox (if programmed) allows them to dial other options instead of hanging up.

Subscriber Mailbox Options

The following chart shows the additional dialing options a caller may have while listening to a Subscriber Mailbox recorded or default greeting. The digits the caller can dial depends on the setting of the Next Call Routing Mailbox and Dialing Option options. For an explanation of the options a caller can dial while recording, see Record and Send a Message (page 562).

Dialing Options While Listening to a Subscriber Mailbox Greeting

2144-04: Next Call	2144-03: Dialing Option	Digit		Action
2144-04: Next Call		Digit
Routing Mailbox		Dialed	Outside Call		Intercom Call
Routing Mailbox		Dialed


Undeﬁned	No	0	Caller hears, “That is an invalid entry,” and the
			greeting repeats.
		1-9	greeting repeats.
		1-9

		#	IntraMail hangs up.

		*	Caller skips greeting and can immediately start
			recording.


1-16 (valid Call	No	0	Caller follows 0 action		Caller hears, “That is
Routing Mailbox)			in Next Call Routing		an invalid entry,” and
			Mailbox.		the greeting repeats.

		1-9	Caller hears, “That is an invalid entry,” and the
			greeting repeats.

		#	Caller routes to the		IntraMail hangs up.
			Next Call Routing
			Mailbox and hears its
			Instruction Menu.

		*	Caller skips greeting and can immediately start
			recording.


1-16 (valid Call	Yes	0	Caller follows key’s		Caller hears, “That is
Routing Mailbox)			action in Next Call		an invalid entry,” and
Routing Mailbox)		1-9	action in Next Call		an invalid entry,” and
		1-9	Routing Mailbox.		the greeting repeats.
			Routing Mailbox.		the greeting repeats.

		#	Caller routes to the		IntraMail hangs up.
			Next Call Routing
			Mailbox and hears its
			Instruction Menu.

		*	Caller skips greeting and can immediately start
			recording.

552 ◆ IntraMail Features

DSX Software Manual

P, N 1093100 specifications

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NEC N 1093100, P software manual Next Call Routing Mailbox, Subscriber Mailbox Options

Models: P N 1093100