Voice Mail

Automated Attendant Answering

1.To set up the Automated Attendant to answer calls during the day:

1.In 3112-01: Direct Termination in the Day (page 819), enter 700.

2.To control the day/night mode of lines terminated to voice mail during the day, set up a UCD night key on your extension or DSS Console.

-To set up a UCD night key on an extension:

-In 2121-[01 to 24]: Feature Key Codes (page 758), enter 18.

-In 2121-[01 to 24]: Feature Key Data (page 758), enter 700.

-To set up a UCD night key on a DSS Console:

-In 2402-[01-60]: DSS Console Key Codes (page 801), enter 18.

-In 2402-[01-60]: DSS Console Key Data (page 801), enter 700.

2.To set up the Automated Attendant to answer calls only at night:

1.In 3112-04: Direct Termination at Night (page 820), enter 700.

2.If the line is set to Key Ring during the day, set up a System night key control the day/night mode of the line.

-To set up a System night key on an extension:

-In 2121-[01 to 24]: Feature Key Codes (page 758), enter 18.

-In 2121-[01 to 24]: Feature Key Data (page 758), press CLEAR.

-To set up a System night key on a DSS Console:

-In 2402-[01-60]: DSS Console Key Codes (page 801), enter 18.

-In 2402-[01-60]: DSS Console Key Data (page 801), press CLEAR.

3.Enable the extension to put the system into the night mode.

1.In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.

2.In 1402-05: Activate Night Mode (page 634), enter Yes.

-This capability is normally reserved only for attendants.

Voice Mail Overflow

1.Should outside calls overflow to voice mail if unanswered?

1.If yes for day mode answering:

-In 3112-02: Enable Day Overflow (page 819), enter Yes.

-In 3112-03: Day Overflow Destination (page 820), enter the day overflow destination. It can be:

-An extension

-A Ring Group

-Another UCD Group master number (including the voice mail master number)

-In 1601-04: UCD No Answer Timer (page 670), adjust no answer interval as required.

2.If no for day mode answering:

-In 3112-02: Enable Day Overflow (page 819), enter No.

3.If yes for night mode answering:

-In 3112-05: Enable Night Overflow (page 820), enter Yes.

-In 3112-06: Night Overflow Destination (page 821), enter the day overflow destination. It can be:

-An extension

-A Ring Group

-Another UCD Group master number (including the voice mail master number)

-In 1601-04: UCD No Answer Timer (page 670), adjust no answer interval as required.

4.If no for night mode answering:

-In 3112-05: Enable Night Overflow (page 820), enter No.

Features

DSX Software Manual

Features 377

Page 407
Image 407
NEC P, N 1093100 software manual Automated Attendant Answering, Enable the extension to put the system into the night mode

P, N 1093100 specifications

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