Extension Hunting

Setting Up UCD Hunting

1.Assign hunt type 05 to each member of the UCD Group.

1.In 2115-01: Hunt Type (page 746), make sure each extension in the UCD Group has hunt type 05.

2.Make sure all group members have the same master extension number.

1.In 2115-01: UCD Group Master Number (page 746), make sure each extension in the same UCD Group has the same master number.

-Normally, group 1 (master number 700) is reserved for voice mail.

3.Do you want to change the UCD Group master numbers?

1.If yes, assign new master numbers in 1315-01: UCD Group Master Extension Number (page 627).

2.If no, leave the assignments in 1315-01: UCD Group Master Extension Number (page 627) unchanged.

4.When all UCD Group members are busy, should calls overflow to an alternate destination?

1.If yes:

-In 2302-01: UCD Group Overflow Destination (page 792) enter the overflow destination. The des- tination can be:

-An extension.

-A Ring Group.

-Another UCD Group master number (including the voice mail master number).

-If overflowing to voice mail, turn to UCD Group Mailbox (page 497) for more.

-In 1601-04: UCD No Answer Timer (page 670), set the overflow timer as required.

2.If no, don’t enter a destination in 2302-01: UCD Group Overflow Destination (page 792).

5.Do calls ring an idle group member for the correct interval before routing to the next member?

1.If yes, leave 1601-03: Call Forward No Answer Timer (page 670) at its current setting.

1.If no, adjust 1601-03: Call Forward No Answer Timer (page 670) as required.

6.Do DILs to the master number ring an idle hunt group member for the correct interval before routing to the next extension?

1.If yes, leave 1601-02: DIL No Answer Timer (page 669) at its current setting.

2.If no, adjust 1601-02: DIL No Answer Timer (page 669) as required.

Features

DSX Software Manual

Features ◆ 159

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NEC P, N 1093100 software manual Setting Up UCD Hunting, Assign hunt type 05 to each member of the UCD Group
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P, N 1093100 specifications

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