Call Forward to a Mailbox

Call Forward to a Mailbox

Description

An extension user can forward their calls to their mailbox.

A subscriber can easily forward calls to their Subscriber Mailbox. Instead of dialing an extension as the for- warding destination, the user just presses their V-MAILkey instead. With Call Forward to a Mailbox, the sub- scriber is assured that their calls don’t get forgotten when they are busy or unavailable. Unlike with Extension Hunting to Voice Mail, forwarding lets the subscriber choose when and how they want their unan- swered calls to go to voice mail (rather than have the telephone system reroute their calls automatically).

Call Forwarding a Subscriber’s Direct Inward Line to their Mailbox

The following table describes how IntraMail handles a subscriber’s Direct Inward Line when it is Call For- warded to their mailbox. The routing occurs when the caller dials a digit while listening to the recorded or default mailbox greeting.

Dialing Options while Listening to a Subscriber Mailbox Greeting

 

2144-04: Next Call

2144-03: Dialing Option

Digit

Action

 

Routing Mailbox

 

Dialed

 

 

 

 

 

 

 

Undefined

No

0

Caller hears, “That is an invalid entry,” and

 

 

 

 

the greeting repeats, and the caller is

 

 

 

1-9

 

 

 

prompted to leave a message.

 

 

 

 

 

 

 

 

 

 

 

 

#

IntraMail hangs up.

 

 

 

 

 

 

 

 

*

Caller skips greeting and can immediately

 

 

 

 

start recording.

 

 

 

 

 

 

 

 

 

 

 

1-16 (valid Call

No

0

Caller follows 0 action in Next Call Routing

 

Routing Mailbox)

 

 

Mailbox.

 

 

 

 

 

 

 

 

1-9

Caller hears, “That is an invalid entry,” the

 

 

 

 

greeting repeats, and the caller is prompted to

 

 

 

 

leave a message.

 

 

 

 

 

 

 

 

#

Caller routes to the Next Call Routing Mail-

 

 

 

 

box and hears its Instruction Menu.

 

 

 

 

 

 

 

 

*

Caller skips greeting and can immediately

 

 

 

 

start recording.

 

 

 

 

 

 

 

 

 

 

 

1-16 (valid Call

Yes

0

Caller follows key’s action in Next Call Rout-

 

Routing Mailbox)

 

 

ing Mailbox.

 

 

1-9

 

 

 

 

 

 

 

 

 

 

 

 

#

Caller routes to the Next Call Routing Mail-

 

 

 

 

box and hears its Instruction Menu.

 

 

 

 

 

 

 

 

*

Caller skips greeting and can immediately

 

 

 

 

start recording.

 

 

 

 

 

 

 

 

 

 

Logging Onto a Subscriber Mailbox while Listening to the Greeting

A subscriber who wishes to log onto their mailbox while listening to their greeting must have the option set in their Next Call Routing Mailbox. To allow this capability, for example:

1.Program the Next Call Routing Mailbox # digit as LOGON to IXXX.

2.While listening to their greeting, the subscriber can dial:

#(to route to their Next Call Routing Mailbox), then

#and their mailbox number to log onto their mailbox.

By default, this option is provided in Call Routing Mailbox 1. Additionally, the subscriber should enable a Security Code for their mailbox to prevent unauthorized logons.

Features

IntraMail

 

 

DSX Software Manual

IntraMail Features 447

Page 477
Image 477
NEC P, N 1093100 software manual Call Forward to a Mailbox, An extension user can forward their calls to their mailbox

P, N 1093100 specifications

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