NEC Call Routing Mailbox, Programming, Other Related Features, Conditions, IntraMail Features

Models: P N 1093100

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1.Set up the Call Routing Mailbox.

Call Routing Mailbox

Conditions

• None

Default Setting

See Description above.

Programming

1.Set up the Call Routing Mailbox.

1.In 4221-01: Routing Mailbox Type (page 890), enter 1.

-Select the Routing Mailbox (1-16) you want to program.

-By default, Call Routing Mailboxes are 1-8.

2.To record an Instruction Menu message for the Call Routing Mailbox:

1.See Operation below.

3.To assign which Dial Action Table will provide dialing options for this Call routing Mailbox:

1.In 4222-01: Dial Action Table (page 891), enter the Dial Action Table (1-16) that will provide the dialing options for the Call Routing Mailbox.

4.To change the amount of time Automated Attendant callers have to dial options:

1.See Automated Attendant (page 433) for more.

2.In 4222-02: Time Limit for Dialing Commands (page 891), enter the timeout duration (0-99seconds).

-By default, Automated Attendant callers have 5 seconds to dial commands.

3.If the caller waits too long to dial:

-When the associated Dial Action Table has a Timeout action programmed, the caller routes to that destination.

-When the associated Dial Action Table does not have a Timeout action programmed, the Instruction Menu repeats 3 times and then IntraMail hangs up.

5.To set the Maximum Length of Instruction Menus:

1.In 4201-01: Outgoing Message Length (page 871), adjust the Outgoing Message Length (1-4095sec- onds) as required.

-By default, this interval is 120 seconds.

Other Related Features

Features

None

IntraMail Features

Answer Tables (page 420)

The Call Routing Mailbox associates specific dialing options (Dial Action Table) with an Answer Table.

Automated Attendant (page 433)

The Automated Attendant can automatically answer the telephone system’s incoming calls, play an Instruction Menu message, and provide dialing options to callers.

Dial Action Table (page 465)

Defines the dialing options for the Call Routing Mailbox chosen by the active Answer Table.

Next Call Routing Mailbox (page 552)

Provides callers with additional dialing options after they leave a message in an extension’s mailbox.

Features

IntraMail

 

 

DSX Software Manual

IntraMail Features 451

Page 481
Image 481
NEC Call Routing Mailbox, Programming, Other Related Features, Conditions, Default Setting •See Description above