How to Recover From a Lost Network Management Interface Password
Note
Disregard the procedures in this section if you have the APC InfraStruXure Manager as part of your system. See the InfraStruXure Manager’s Installation and
1.Select a serial port at the local computer, and disable any service that uses that port.
2.Connect the serial cable
3.Run a terminal program (such as HyperTerminal®) on your computer and configure the selected port as follows:
–9600 bps
–8 data bits
–no parity
–1 stop bit
–no flow control.
4.Press ENTER, repeatedly if necessary, to display the User Name prompt. If you are unable to display the User Name prompt, verify the following:
–The serial port is not in use by another application.
–The terminal settings are correct as specified in step 3.
–The correct cable is being used as specified in step 2.
5.Press the Reset button on the InfraStruXure PDU monitoring unit. The Status LED will flash alternately orange and green. Press the Reset button on the InfraStruXure PDU monitoring unit a second time immediately while the LED is flashing to reset the user name and password to their defaults temporarily.
6.Press ENTER as many times as necessary to redisplay the User Name prompt, then use the default, apc, for the user name and password. (If you take longer than 30 seconds to log on after the User Name prompt is redisplayed, you must repeat step 5 and log on again.)
7.From the Control Console menu, select System, then User Manager.
8.Select Administrator, and change the User Name and Password settings, both of which are now defined as apc.
9.Press
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