American Power Conversion PD150L6F, PD150G6F manual How to Obtain Service, How to contact APC

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How to Obtain Service

	If you ordered on-site service, see your entitlement certificate and terms and conditions
	of the service before following the procedure described below. An on-site serve contract
Note	entitles you to an on-site visit by an APC technician to assess the issue, determine the
	problem, and replace parts, if needed. (Response time varies per contract).

How to contact APC

Customer support for this or any other APC product is available at no charge in any of the following ways:

•Visit the APC Web site to access documents in the APC Knowledge Base and to submit any customer support requests.

–www.apc.com (Corporate Headquarters)

Connect to localized APC Web sites for specific countries, each of which provides customer support information.

–www.apc.com/support/

Global support searching APC Knowledge Base and using e-support.

•Contact an APC Customer Support center by telephone or e-mail.

–Regional centers:

Direct InfraStruXure Customer Support Line	(1) (877) 537-0607 (toll-free)

APC Headquarters U.S., Canada	(1) (800) 800-4272 (toll-free)

Latin America	(1) (401) 789-5735 (USA)

Europe, Middle East, Africa	(353) (91) 702000 (Ireland)

Japan	(0) 35434-2021

Australia, New Zealand, South Pacific area	(61) (2) 9955 9366 (Australia)

–Local, country-specific centers: go to www.apc.com/support/contact for contact information.

Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support.

70	150kW InfraStruXure PDU—Operation and Configuration

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Contents 150kW InfraStruXure PDU Page About this Manual Page Contents Operation Customizing and Updating the PDU Product Information Safety symbols used in this manual Cross-reference symbols used in this manualOverview Installation/maintenance Receiving/movingTotal power off procedure Emergency Power Off EPOEMI Overview InfraStruXure PDU ComponentsInfraStruXure PDU Front viewFront view interior Rear view Rear view interior PDU monitoring unit Left = 43..83 lower right = User connection plate PDU Display Interface Top-level status screens Top-level menu screenNavigating through screens Password-protected screens Power Factor Load-Meter ScreenVolt-Meter Screen Open or Closed Contacts ScreenInput Contacts Relay OutputsAlarm Relay Map How to connect contacts to the PDU monitoring unit Breakers Screen Main InputEntire Log Alarms ScreenNew Logged Items Clear LogLoading Limits Global AlarmConfig Voltage LimitsPDU Alarms Alarm Condition ExplanationPanel Screen Branch Ckt LoadingBranch Ckt Limits Panel Configuration Circuit breakers occupying positions 08, 10, and 12 onTop right distribution panel Global Panel Config Beeper Volume Select High , Medium , Low , or Off to adjust Config ScreenSystem Password Date/TimeOutput Config Electrical ConfigInput Config Manufacturer DataFactory Defaults Firmware UpdatesSystem ID How to Apply Power to the System OperationOperation How to Apply Power to the System How to Ensure Total Power Off Page InfraStruXure Manager InfraStruXure PDU Management OptionsOverview Network management interfacesConfiguring the InfraStruXure Manager Connect the InfraStruXure PDU to the InfraStruXure ManagerConfiguring the Network Management Interface Configuration OverviewConnect the InfraStruXure PDU to your network TCP/IP configuration methods Device IP Configuration WizardBootp & Dhcp configuration Option 43 = 01 04 31 41 50 43 where 150kW InfraStruXure PDU-Operation and Configuration Local access to the control console Use apc for the User Name and PasswordRemote access to the control console Use apc for both User Name and Password Control consoleChoose Network from the Control Console menu Web interface Snmp FTP and SCP 150kW InfraStruXure PDU-Operation and Configuration Page Important Safety Instructions Customizing and Updating the PDUPDU Orderable Part List BreakersCustomizing and Updating the PDU How to Add Circuit Breakers and Power Cables Add a power cable to the PDUAdd a circuit breaker on the PDU Customizing and Updating the PDU Overview How to attach the circuit breaker to the mounting brackets How to connect the sub-feed cable to the circuit breaker ATS 0 ATS 1 ATS Atsen How to connect contacts to the PDU monitoring unit How to Connect an EPO Switch to the PDU and Test the Switch Contact closure 24VAC 24VDC Contact closure is recommendedContact Closure-Normally Open Contact Closure-Normally Closed24VAC/VDC-Normally Open Problem Action Safety warnings How to Download Firmware Updates From a local computerPage Specifications 150kW InfraStruXure PDUPhysical PD150G6F PD150L6F Warranty InfraStruXure Standard WarrantyProduct Information Warranty APC Three-Phase Systems Life-Support PolicyHow to Obtain Service How to contact APCIndex SSH Page Page Page 990-1984