BIXOLON SRP-270 service manual Troubleshooting

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SRP-270

7. Troubleshooting

7-1 Power Problem

Check the Power Out on SMPS.

Check the Fuse.

Check the related Pattern.

Check the IC34063.

7-2 System Problem

Check the Reset part (IC & Pattern)

Check the Clock on FS741 (14.7456MHz)

Check the Adr/Data line Pattern

7-3 Printer Problem

Check the Feed Motor Signal on CPU

Check the Feed Motor Block on PCB (STA471, Step Motor Connection)

Check the Carriage Motor Signal on CPU

Check the Carriage Motor Block on PCB (STA471, Step Motor Connection)

Check the Ribbon Select Signal on 74HCT574 (U22)

Check the Ribbon Block on PCB (STA471, Connection)

Check the Auto Cutter Signal on 74HCT574 (U22)

Check the Auto Cutter Block on PCB (TA8428K, Connection)

Check the Near-End, Home Sensing Signal on Main PBA.

Check the Sensing Block. (Sensor, Harness)

Check the Head Trigger Signal, Head Signal on CPU.

Check Dot Printing Block on Main PBA. (STA471, 74HCT05, Connection)

7-4 Cash Drawer Problem

Check the Drawer Connector & Harness.

Check the Drawer Signals on 74HCT574.

Check the Drawer Block on Main PBA (STA471, Connection).

7-5 DIP S/W Problem

Check the Output Signal (DIP R1~4)

Check the Diode.

Check the Input Signal (DIP C1~C4)

Check the related Circuit & Pattern

7-6 RS232 Problem

Check the connection of the RS-232C CONN and Other side.

Check the I/F Cable whether it is open or short.

Check the Txd, Rxd Pin on CPU.

Check the MAX232 Driving Chip and related Circuit on I/F PBA.

Check the connection of the H/W handshaking Line and Other side (DTR/DSR)

7-7 RS485 Problem

Check the connection of the RS-485 Connector and Other side.

Check the I/F Cable whether it is open or short.

Check the TXD, RXD Pin on CPU.

Check the MAX488 Driving Chip and related Circuit on I/F PBA.

Check the connection of the H/W handshaking Line and Other side (DR1,2/CS1,2)

Check the Voltage Level of each Line.

Rev. 3.02

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Contents SRP-270 SRP-270 Alignment and Adjustments SRP-270 Overview of this Receipt Printer About this Manual Precaution symbolsAbout CopyrightSafety Precautions Precaution SegmentWaring Do not use an isolation transformer during this test Servicing Precaution Precaution for Electrostatically Sensitive Devices ESDs AC Adapter Installation Installation and OperationInstallation Interface Cable InstallationPaper Roll Installation Setting the DIP switch RS-232C Serial Interface Setting the DIP switchesOperation YES OFF Setting the DIP switch IEEE1284 Parallel, USB InterfaceMode Self Test Mode Hexadecimal DumpingSerial Self-Test Sheet Parallel Self-Test Sheet SRP-270 AC Adapter Dimensions mm Product SpecificationsPrinter Dimensions mm AppearanceFeature Locations Feature LocationPrinter Mecha Specification General SpecificationsPrinter Mecha Specifications USBPrinter SMP-710/SMP-710N Pin Description Character SpecificationAscii GNDFeed & Carriage Motor Specification Printer Head SpecificationPrinter Head Thermistor Specification Auto cutter specificationOther Component Specification Smps SpecificationsRibbon Cassette Specification Smps Switching Mode Power Supply SpecificationInterface Specifications 1 RS-232C Serial Interface 1a Specification1c Cable Connection 1d Signal Description1e H/W Flow Control 2c Cable Connection 2 RS-485 Serial Interface 2a Specification1f S/W Flow Control Printer Host Side2f S/W Flow Control 2d Signal Description3a Forward Mode Specification Compatibility mode IEEE1284 Parallel Interface3c Signal Specification Compatibility/Nibble/Byte mode 3c IEEE1284 I/F Cable4 USB2.0 Interface 4a Specification4b Signal Description 4c USB I/F CableCash Drawer Cable Cash Drawer Specifications※ Note +24V is always output through pin 4 during power on Cable ConnectionWiring Diagram HardwareBlock Diagram Block DiagramDrawer Driving and Feed, Auto Cutter Motor Voltage +24Vdc Power CircuitSpecial Circuit Descriptions Logic IC Driving Voltage +5VReset Circuit Reset Block DiagramCash Drawer Block Diagram Cash Drawer Circuits4 I/F PBA Detect Block Diagram PBA DIPC1 DIPC2 DIPC35 RS-232C Communication Block Diagram RS-232C Communication Block Diagram6 RS-485 Communication Block Diagram 10 RS-485 Communication Block DiagramParallel Communication Block Diagram USB Communication Block DiagramDIP Switch Circuit 12 DIP Switch Block DiagramGeneral Precautions on Disassembly Disassembly and AssemblyPlate Bottom Cover Assy SRP-270D Type Cover Assy SRP-270A & SRP-270C TypeCase Upper Assy SRP-270A & SRP-270C Type Case Upper Assy SRP-270D Type Printer Assy SRP-270A & SRP-270C TypePrinter Assy SRP-270D Type Auto Cutter AssyMain PCB Interface Board AssyPrinter Adjustment Alignment and AdjustmentsAdjustment of Head gap Troubleshooting Ieee 1284 Problem USB ProblemPrinting specifications SpecificationsAppendix Spec of SMP-710/710N Character specifications ANKPaper specifications Ribbon Cassette specifications Reliability Main Unit specificationsMcbf Electrical specifications Mechanisms specificationsPrinciple of Movement SRP-270 SRP-270 SRP-270 Operation of Color change Description of Timing chart.1 Circuit board block diagram Precautions on Printer Handling Handling the PrinterPaper Setting Procedures Insertion/Removal Remove method by manual Ribbon Cassette Installation Cleaning MaintenanceInspection Lubricants and Adhesive Application Tools, Lubricants and Adhesives RepairRepair Guidelines FPCRev SRP-270 SRP-270 Phenomenon Assignment Connector Pin Taiwan Tack coWBH DisassemblyAssembly WPHSub-assemblies Check Point①SHAFT Pulley ②SWITCH Lever③WIRE Assy ②LEVER Tension③GEAR Knob ①BRACKET P/F R②GEAR PF Idle ④GEAR Knob IdleMain-assemblies ③WASHER Belt Guide ①GEAR Tape UP②GEAR TU Pulley ⑤BRACKET PF L③MANUAL Cutter ①SUB PCB Assy②SCREW Tapping M2*3, 2EA ⑤PLATEN Paper Guide③TAPE Insulation ①FRAME Main C/K ASSY-4②SERIAL NO. TAG ④LEVER Color Change②GEAR Reduction B ⑧FPC Connector①GEAR Reduction a ③RIBBON Feeder Assy⑤RIBBON Frame ⑥SPRING Ribbon Frame ①AD Lever ②SHAFT Head Guide ③SHAFT Head Carriage⑤HEAD Print ⑧HEAD Cover Assy①RIBBON Frame ②SPRING Ribbon Frame Adjustment