136, Troubleshooting | Panasonic DP-1810F instruction

Troubleshooting

Mode	Symptom		Cause / Action	Page

	No dial tone	1.	Check the telephone line connection.	140
		2.	Check the telephone line.

		1.	Check the telephone line connection.	140
	No auto answer	2.	Check the Reception mode setting.	60
		3.	If the Fax Parameter No. 013 (AUTO JOURNAL PRINT) is
Communication			set to "Valid" (default setting) and the machine is printing
Communication			the received document(s) from memory, which also
			the received document(s) from memory, which also
			happens to be the 100th transaction, the machine will not
			auto answer until the Transaction Journal completes
			printing.

	Cannot transmit or	An information code will be shown on the display. Refer to the		137
	receive	information code table to find the trouble.

No Unit Operation	No unit operation	To reset the machine, turn-off the Power Switch for a few		11
No Unit Operation		seconds then turn it on again.
		seconds then turn it on again.

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Panasonic DP-1810F manual 136, Troubleshooting

Contents

Operating Instructions Important Information Table of Contents Advanced Features Table of Contents Network Features Table of ContentsPrintout Journals and Lists Troubleshooting 135 Problem SolvingAppendix Safety Information Safety Information Important Safety Instructions Safety Information Function Key Function External View Optional Telephone Handset Jack Control Panel LCD Display Control Panel Keypad Setting the Dialling Method Tone or Pulse General Description Adjusting the Volume Setting the Monitor VolumeMonitor Monitor Volume Monitor Volume LOW High Adjusting the Volume Setting the Ringer VolumeTo select the FAX/EMAIL mode Ringer Volume How To Enter Characters Logo Setting the Date and Time User Parameters Setting Your Logo User Parameters Setting Your Character ID Setting Your ID Number Fax Telephone Number Memo One-Touch/Abbreviated Dialling Numbers Entering One-Touch/Abbreviated Dialling NumbersTo enter a One-Touch key, follow the steps below ONE-TOUCH SET Mode Enter NO. or ∨ ∧ 1ONE-TOUCH 2ABBR no One-Touch/Abbreviated Dialling NumbersEnter Abbr no 022ENTER Name To change the settings of a One-Touch/ABBR dialling number Changing or Erasing One-Touch/Abbreviated Dialling Numbers1ONE-TOUCH 2ABBR no Press ONE-TCH or ∨∧ Sales Dept Enter TEL. no Enter the station you wish to erase To erase the settings of a One-Touch/ABBR dialling numberSales Dept Enter TEL. no ONE-TOUCH Press ONE-TCH or ∨∧ Print OUT Enter Printing Out Directory LabelsPrinting Directory Label Setting the Fax Parameters Customizing Your MachineEx 0 0 4 for Stamp Ex 2 for on Memoryhome Customizing Your Machine Parameter Setting Comments NumberFax Parameter Table Polling Password Print Memo How to Load Documents Loading DocumentsSending Non-Standard Size Documents Flatbed Scanning Resolution Basic Transmission SettingsContrast Original Text/Photo Basic Transmission SettingsVerification Stamp Communication Journal COMM. Journal Memory Transmission Sending DocumentsStore * Completed Total PAGES=005 30% Sending Documents Enter Stations Then Press Start Manual Number DiallingTEL. no Store PAGES=001 05% Dialling * NO.002 One-Touch Dialling Enter Stations then Press Start 00% Abbreviated Dialling Directory Search Dialling Enter Letters Dialling * NO.002 Panasonic Multi-Station Transmission Broadcasting Stns are SET ADD More or Start Store * Completed Total PAGE=005 25% Dialling * NO.001 Station name Manual Number Dialling Direct Transmission Direct TransmissionEnter Station Then Press Start 00% One-Touch Dialling Direct Transmission Abbreviated Dialling Direct Transmission Enter Station Enter Station Then Press Start 00% Enter Letters Directory Search Dialling Direct TransmissionDialling Panasonic Setting Rotation Transmission Rotated TransmissionRotation XMT Fax Parameter set to Invalid Voice Mode Transmission Off-Hook DiallingEnter Stations then Press Start 00% Phone OFF Hook On Line * XMT On-Hook Dialling Monitor Transmission Reservation Memory Transmission Reservation Multi-Tasking Your machine will store the documents into memory To reserve your machine for sending the urgent documents Cancel XMT Reserve ? 1YES 2NO Redialling Automatic RediallingManual Redialling To redial the last dialled number through memory To redial the last dialled number through ADF Receiving Documents Automatic ReceptionManual Reception To receive documents manually Selecting the Print Reduction Mode Receiving DocumentsPrint Reduction Automatic Reduction Receiving Oversize Documents Transmitted Document Received Document ADD Paper Toner is Running LOW TEL #### ###### U13 Substitute Memory ReceptionPrinting Memory RCV’D DOC Memo Batch Transmission Delayed Batch TransmissionReal-Time Batch Transmission Timer Controlled Communications Deferred Transmission Timer Controlled Communications Deferred Polling Setting the Polling Password SET Mode Enter NO. or ∨ ∧Polling Password Polling Preparing to be Polled PollingStore * Completed Total PAGES=005 24% To Poll Documents from Another Station Program Keys Setting for Group DiallingProgramp Press Program KEY Setting for Deferred Transmission Program Keys Setting for Deferred Polling Setting for Normal Polling Polling PASSWORD= Enter Stations then Press Start Setting for One-Touch Key Changing or Erasing the Program Key Settings To erase the settings in a Program Key Explanation of Contents Edit File ModePrinting a File List Viewing the Contents of a File List Changing the Start Time or the Station of a File Edit File Mode 1-6 Enter NO. or ∨ ∧ Enter File NO.OR ∨ ∧Deferred XMT Start Time SET Deferred COMM.? 1YES 2NO Retry INCOMP. FILE? 1YES 2NO Deleting a File Delete ALL FILES? 1YES 2NO Edit File Mode Enter NO. or ∨ ∧ Enter File NO.OR ∨ ∧ Printing Out a File Adding Documents into a File PAGES=002 10% Retry an Incomplete File Setting the Access Code Access CodeAccess Code 2FAX Para Access CODE= Access CodeSET Mode Enter NO. or ∨ ∧ Enter Access Code Setting the RCV To Memory Password Receive To Memory Setting RCV To Memory Receive To Memory Printing Out Documents Message in Memory RCV to Memory Distinctive Ring Detector DRD Telephone No Usage Distinctive Ring Sound Ring Pattern PIN Code Access Selecting the Access Method Prefix or Suffix Dialling with a PIN Code PIN Code AccessEnter PIN Code Store Setting the Department Code Department Code Department Code Changing or Erasing the Department Code Input DEPT. Name 12 Panasonic Sales Changing or Erasing the Department Code Sending a Document with Department Code Enter Stations then Press Start 00% Input DEPT. Code Input DEPT. Code Monitor 100 Printing a Department Code ListPrinting FAX Parameter List 101 Printing a Department Code JournalSample Department Code Journal / Originated Calls Journal 1PRINT 2VIEW Printing 102 Sample Department Code Journal / Received Calls 103 Password CommunicationsCompatibility with Other Machines Password Communications Setting Password TransmissionPASSWORD-XMT 104 PASSWORD-RCV Setting Password Reception105 Using Password Transmission 106 Using Password Reception 107 Confidential Mailbox 108Confidential Mailbox 109 Confidential Mailbox 110 111 Receiving a Confidential Document to Your Machines MailboxSample CONF. RCV Report Message in Mail BOX 112 Confidential Polled CONF. CODE= CONF. CODE=2233 Store 113 114 115 Setting of Routing, Forwarding or Relaying 116Sub-Addressing Compatibility with Other Machines Sub-Addressing 1171ONE-TOUCH 2ABBR no Press ONE-TCH or ∨∧ Enter TEL. no 118 Using One-Touch/ABBR. Number DiallingTo send a Document with Sub-address Using Manual Number Dialling 119 120 Journals and Lists 121Transaction Journal Journals and Lists 122Sample Transaction Journal 123 Individual Transmission Journal IND. XMT Journal 124 Sample Transaction Journal 125 Sample Individual Transmission Journal IND. XMT Journal 126 Stop indicates that Stop was pressed during communication 127 Sample COMM. Journal 128 129 One-Touch/Abbreviated and Directory Search List Sample One-Touch List 130Sample ABBR. Number List 131 Sample Directory Search List Program List 1323PROGRAM LIST? Press SET to Print Printing Program List 133 FAX Parameter List 134 Mode Symptom Cause / Action Troubleshooting135 Troubleshooting 136 Information Codes 137Info Meaning Action Code 138 139 To remove the stamp 140 Checking the Telephone Line Specifications 141 Specifications 142 143 Options and SuppliesFor Fax Part Name Remarks 144 Regulatory InformationHint Network Compatibility Regulatory Information For U.K Users 146 For Germany UsersFor New Zealand Users For European Countries Glossary ADF 148 Glossary 149 150 ITU-T Image No 151 141 152 IndexPage Facsimile Telephone Number Directory For Service, Call