Troubleshooting

Information Codes

When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem.

Info.

Meaning

 

Action

Page

 

 

Code

 

 

 

 

 

 

 

 

 

 

 

 

 

030

Document is misfeeding.

1.

Reload the document properly.

33

 

 

 

 

2.

Remove the document jam.

 

 

 

 

 

3.

Adjust ADF.

 

 

 

 

 

 

 

 

 

 

031

Document paper is too long or jammed.

1.

Reload the document properly.

33

 

 

 

Document length exceeds 78.8 inches (2 meters).

2.

Remove the document jam.

 

 

 

 

 

 

 

 

 

061

ADF Door (Document Return Guide) is open.

Close the ADF Door.

--

 

 

 

 

 

 

 

 

 

400

During initial handshake, receiving station did not

1.

Check with the other party.

--

 

 

 

respond or communication error occurred.

2.

Reload the document and send again.

 

 

 

 

 

 

 

 

 

401

Remote station required a Receiving Password to

Check the remote station.

--

 

 

 

receive the document.

 

 

 

 

 

 

Remote station does not have Confidential Mailbox.

 

 

 

 

 

 

 

 

 

 

 

402

During initial handshake, communication error

Reload the document and send again.

--

 

 

 

occurred.

 

 

 

 

 

 

 

 

 

 

 

403

No polling capability at the remote side.

Ask remote side to set "POLLED=ON".

--

 

 

 

 

 

 

 

 

404/405

During initial handshake, communication error

Reload the document and send again.

--

 

 

 

occurred.

 

 

 

 

 

 

 

 

 

 

 

406

Transmission Password does not match.

Check the password or the telephone number

104

 

 

 

Receiving Password does not match.

in One-Touch or Abbreviated station.

105

 

 

 

Received from an unauthorized station in Selective

 

 

 

 

 

 

Reception mode.

 

 

 

 

 

 

 

 

 

 

 

407

No confirmation from the receiving station for the

Wait a few minutes and send again.

--

 

 

 

previous page sent.

 

 

 

 

 

 

 

 

 

 

 

408/409

Remote side confirmation of previous page is illegible.

Wait a few minutes and send again.

--

 

 

 

 

 

 

 

 

410

Communication aborted by the transmitting side.

Check with the other party.

--

 

 

 

 

 

 

 

 

411

Polling password does not match.

Check the polling password.

69

 

 

 

 

 

 

 

 

412

No data from the transmitting side.

Check with the other party.

--

 

 

 

 

 

 

 

 

414

Polling password does not match.

Check the polling password.

69

 

 

 

 

 

 

 

 

415

Polling transmission error.

Check the polling password.

69

 

 

 

 

 

 

 

 

416/

Received data has too many errors.

Check with the other party.

--

 

 

417/418/

 

 

 

 

 

 

419

 

 

 

 

 

 

 

 

 

 

 

 

 

420/421

Machine goes to receiving mode, but receives no

1.

Remote side misdial.

--

 

 

Solving

 

command from the transmitting side.

2.

Check with the other party.

 

 

 

 

 

 

 

 

 

 

 

 

422/427

Interface is incompatible.

Check with the other party.

--

 

 

 

 

 

 

 

 

430/434

Communication error occurred while receiving.

Check with the other party.

--

 

Problem

 

 

 

 

 

 

436/490

Received data has too many errors.

Check with the other party.

--

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

137

Page 137
Image 137
Panasonic DP-1810F manual 137, Information Codes, Info Meaning Action Code