Troubleshooting

Information Codes

Info.

Meaning

Action

Page

Code

 

 

 

 

 

 

 

456

• Unit received a confidential document or was

1. Print a File List and check the contents.

78

 

requested to be polled of a confidential document

2. Wait until unit finishes printing.

 

 

under any of following conditions.

 

 

 

1. Not enough space in memory to receive the

 

 

 

confidential document.

 

 

 

2. Confidential Mailbox is full.

 

 

 

3. While printing received document.

 

 

 

• Unit was requested to relay a document.

 

 

 

 

 

 

492/493/

Communication error occurred while receiving.

Check with the other party.

--

494

 

 

 

 

 

 

 

495

Telephone line disconnected.

Check with the other party.

--

 

 

 

 

501/502

Communication error occurred using the internal V.34

Check with the other party.

--

 

Modem.

 

 

 

 

 

 

540/541/

Communication error occurred while transmitting.

1. Reload the document and send again.

--

542/543/

 

2. Check with the other party.

 

544

 

 

 

 

 

 

 

550

Telephone line disconnected.

Check with the other party.

--

 

 

 

 

552/

Communication error occurred while receiving.

Check with the other party.

--

553/554/

 

 

 

555

 

 

 

 

 

 

 

580

Sub-address transmission to a unit that has no Sub-

Check the remote station.

116

 

address function.

 

 

 

 

 

 

581

Sub-address Password transmission to a unit that has

Check the remote station.

116

 

no Password Sub-address function.

 

 

 

 

 

 

630

Redial was not successful due to a busy line.

Reload the document and send again.

--

 

 

 

 

631

During dialling, STOP was pressed.

Reload the document and send again.

--

 

 

 

 

634

Redial was not successful due to no response from

Check the telephone number and send again.

--

 

the called station or wrong number dialled.

 

 

 

Note: If busy tone was not detected, the machine will

 

 

 

only redial once.

 

 

 

 

 

 

638

Power failure occurred during the communication.

Check the power cord and plug.

--

 

 

 

 

870

Memory overflow occurred while storing documents

1. Transmit documents without storing into

47

 

into memory for transmission.

memory.

 

 

 

2. Install Optional Memory Card.

 

 

 

 

 

NOTE

1.After identifying the problem and verifying the recommended action, if the information Codes keep reoccuring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer.

(For mechanical failures, see the Troubleshooting section in the Operating Instructions (For Copier) page 46)

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