Wacom 12WX, DTZ-1200W manual Feel

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FEEL.

Double-clicking is difficult.

Be sure you are quickly tapping the display screen twice in the same

 

place on the pen display tablet’s active area. Wacom recommends

 

using the side switch to double-click.

 

Open the Wacom Tablet control panel and go to the PEN tab.

 

Try increasing the TIP DOUBLE CLICK DISTANCE or using a lighter TIP

 

FEEL.

 

Windows: Try setting your system to launch programs with a single

 

click. See Basic pen operations on page 19.

 

 

The eraser selects

Open the Wacom Tablet control panel and go to the ERASER tab.

everything or will not stop

Move the ERASER FEEL slider toward FIRM, or select the DETAILS...

erasing.

button and increase the CLICK THRESHOLD setting. If this does not

 

help, see Testing Cintiq on page 36.

You notice a delay at the beginning of pen strokes.

Open the Wacom Tablet control panel and go to the PEN tab. Try decreasing the TIP DOUBLE CLICK DISTANCE. If that does not work, try dragging the TIP DOUBLE CLICK DISTANCE slider to the OFF position in order to turn off double-click assist.

You have to press hard with

Open the Wacom Tablet control panel and go to the PEN tab.

the pen when clicking or

Move the TIP FEEL slider toward SOFT, or select the DETAILS... button

drawing.

and decrease the SENSITIVITY and CLICK THRESHOLD settings.

 

 

The pen tip does not

Be sure you are using the pen that originally came with your pen

function.

display tablet, or an Intuos3 pen. Other pens may not function

 

properly on the Cintiq pen display.

 

Make sure the status LED lights blue when the pen tip is pressed.

 

If the LED does not light, verify that the USB cable is plugged into an

 

active USB port on your computer or on a USB hub.

 

If the LED still does not light, you may have defective hardware

 

(see Troubleshooting on page 36).

 

Open the Wacom Tablet control panel. Check the control panel’s PEN

 

tab and verify that the tip is assigned to a CLICK function.

 

 

Changing the function

Make sure that you change the settings for the tool and application

settings for an input tool has

that you are using. See the electronic Software User’s Manual for

no effect.

details on working with multiple tools and with application-specific

 

settings.

Troubleshooting

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Contents Installation Guide & Hardware Manual for Cintiq 12WX DTZ-1200W Wacom Cintiq 12WX INTRODUCTION AND OVERVIEW ENVIRONMENT PRECAUTIONSPHYSICAL LOCATION Temperature and HumidityHANDLING USAGEThe Cintiq pen display has a backlight which contains mercury Hg CAUTION Do not excessively bend or crimp the cabling Your new Cintiq CONTENTSInstallation Working with your CintiqTroubleshooting AppendixPACKAGE CONTENTS YOUR NEW CINTIQCINTIQ PEN DISPLAY COMPONENTS FRONT VIEWRotation pivot REAR VIEWPower switch Kensington security slotUSB-A connector CONVERTER UNITPower plug DVI-I video connectorStep 1 display installation Step 2 pen tablet installation INSTALLATIONThere are two primary steps to the installation process Follow ALL installation instructions carefullySTEP 1 DISPLAY INSTALLATION DISPLAY CABLING DIAGRAM Next, turn on your computer For Macintosh systems, a Cintiq color profile will be added to your computer’s color management system during the tablet software driver installation process. To activate this color profile for use with Cintiq, you may need to select the Cintiq 12WX profile in the system’s ColorSync Utility control panel. For more details, see the color management information in your operating system and application documentation USB CABLE INSTALLATION STEP 2 PEN TABLET INSTALLATIONPEN TABLET USB CABLING DIAGRAM SOFTWARE INSTALLATION USING THE GRIP PEN WORKING WITH YOUR CINTIQBASIC PEN OPERATIONS Using the side switch The pen is equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within 5 mm 0.2 inch of the tablet surface you do not need to touch the pen tip to the tablet in order to use the switch. By default, the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK TABLET CONTROLS USING THE EXPRESSKEYS TipsUSING THE TOUCH STRIPS SETTING UP YOUR WORK AREA ADJUSTING DISPLAY INCLINE ATTACHING THE ACCESSORY FEET ROTATING THE TABLETOPENING THE CONTROL PANEL CUSTOMIZINGLEARNING MORE ABOUT CINTIQ Closes the control panel CUSTOMIZATION BASICSSoftware User’s Manual CALIBRATING CINTIQ FACTORY PRESETS, AUTO-SYNC, AND COLOR CALIBRATION ADJUSTING THE DISPLAYPOWER SAVING ENTER button ON SCREEN DISPLAY OSD SETTINGS1. MENU button 2. Selection buttonsThe basic process for working with the OSD is as follows OSD Control ResetMain Control LanguageHORIZONTAL. Changes the horizontal position of the image. To automatically adjust, use the AUTO ADJUST option ADJUSTING CLOCK AND PHASE VGA ONLY TESTING CINTIQ TROUBLESHOOTING1. If the Cintiq power LED does not light, check the following 2. If there is no display 3. Verify that the tablet and Grip Pen are workingTESTING THE EXPRESSKEYS TESTING CONTROLS AND INPUT TOOLSTESTING THE TOUCH STRIPS TESTING A PEN AirbrushDISPLAY TROUBLESHOOTING GENERAL DISPLAY PROBLEMSPage VGA PROBLEMS GENERAL PROBLEMS PEN TABLET TROUBLESHOOTINGTesting Cintiq on page FEEL The pen side switch does Delete the pen tablet preferences as follows MACINTOSH-SPECIFIC PROBLEMS WINDOWS-SPECIFIC PROBLEMSSee Technical support options on page TECHNICAL SUPPORT OPTIONS Europe, Middle East and Africa OBTAINING DRIVER DOWNLOADSUSA, Canada, Central and South America JapanAPPENDIX CLEANINGCARING FOR CINTIQ To remove the old nib REPLACING THE PEN TIPTo insert a new nib Attaching to a fixture USING A MOUNTING FIXTURERemoval from the fixture PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL Windows UNINSTALLING CINTIQMacintosh CINTIQ 12WX MODEL DTZ-1200W GENERAL SPECIFICATIONS PRODUCT SPECIFICATIONSDISPLAY GRIP PEN MODEL ZP-501E POWER ADAPTERPEN TABLET 148 x 112 x 27 mm 5.83 x 4.41 x 1.06 in, excluding foot padsACCESSORIES ORDERING PARTS AND ACCESSORIES RADIO AND TELEVISION INTERFERENCE FEDERAL COMMUNICATIONS COMMISSION FCC NOTICECE DECLARATION INDUSTRY CANADA CANADA ONLYIndustry Canada, Class B WARRANTY WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST LIMITED WARRANTYWARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA WARRANTY SERVICE IN THE U.S.A. AND CANADAIn North and South America contact This page intentionally left blank Wacom China Corporation Wacom Technology CorporationWacom Europe GmbH TelephoneInstallation Guide & Hardware Manual for Cintiq 12WX DTZ-1200W UE-0387