Wacom DTZ-1200W, 12WX manual The pen side switch does

Page 47
The pen side switch does

The pen side switch does

Be sure you are using the pen that originally came with your pen

not work.

display tablet, or an Intuos3 pen. Other pens may not function

 

properly.

 

Be sure you press the side switch when the pen tip is within 5 mm

 

(0.2 inch) of the pen display tablet’s active area – do this without

 

pressing down on the pen tip.

 

From the Wacom Tablet control panel, verify that the side switch is set

 

to the proper function you are expecting to occur for the application

 

(and input tool) you are using. Check also which SIDE SWITCH MODE

 

option is selected. (These options are accessed by clicking on the

 

control panel OPTIONS... button.)

 

Make sure the status LED lights blue when you press the side switch.

 

If the LED does not light, verify that the USB cable is plugged into an

 

active USB port on your computer or on a USB hub.

 

If the LED still does not light, you may have defective hardware

 

(see Troubleshooting on page 36).

 

 

The pen tip and screen

Open the Wacom Tablet control panel and select the CALIBRATE tab.

cursor do not properly line

Continue with Calibrating Cintiq on page 29.

up.

 

 

 

The screen cursor moves

Make sure the Wacom tablet driver has loaded properly by opening

but does not jump to the

the Wacom Tablet control panel. If the driver did not load you will see

pen tip location on the

an error message. If an error message appears, reboot your

display screen, and does

computer. If the problem persists, see the Installation instructions

not follow the pen tip when

and reinstall the Wacom tablet software. (For Macintosh, you must

the pen is moved across the

restart your computer after installing the Wacom tablet driver for

display.

proper tablet operation.)

 

If you have customized the side switch on your pen to toggle between

 

PEN mode and MOUSE mode, make sure that your pen display tablet

 

is operating in PEN mode.

 

 

When using Cintiq on a

Make sure that one of the ExpressKeys is set to DISPLAY TOGGLE,

multiple display system, you

and then press that key to cycle between pen control for the Cintiq

cannot use the pen to

and your other displays. See the electronic Software User’s Manual

control the other display(s).

for details on working with DISPLAY TOGGLE.

 

You can also use your pen to control the other displays in MOUSE

 

mode. To use MOUSE mode, first set the pen’s DuoSwitch to MODE

 

TOGGLE.... Then use the switch to toggle between PEN mode and

 

MOUSE mode.

Troubleshooting

Page 45

Image 47
Contents Installation Guide & Hardware Manual for Cintiq 12WX DTZ-1200W Wacom Cintiq 12WX INTRODUCTION AND OVERVIEW Temperature and Humidity PRECAUTIONSPHYSICAL LOCATION ENVIRONMENTThe Cintiq pen display has a backlight which contains mercury Hg USAGEHANDLING CAUTION Do not excessively bend or crimp the cabling Working with your Cintiq CONTENTSInstallation Your new CintiqAppendix TroubleshootingYOUR NEW CINTIQ PACKAGE CONTENTSFRONT VIEW CINTIQ PEN DISPLAY COMPONENTSKensington security slot REAR VIEWPower switch Rotation pivotDVI-I video connector CONVERTER UNITPower plug USB-A connectorFollow ALL installation instructions carefully INSTALLATIONThere are two primary steps to the installation process Step 1 display installation Step 2 pen tablet installationSTEP 1 DISPLAY INSTALLATION DISPLAY CABLING DIAGRAM Next, turn on your computer For Macintosh systems, a Cintiq color profile will be added to your computer’s color management system during the tablet software driver installation process. To activate this color profile for use with Cintiq, you may need to select the Cintiq 12WX profile in the system’s ColorSync Utility control panel. For more details, see the color management information in your operating system and application documentation PEN TABLET USB CABLING DIAGRAM STEP 2 PEN TABLET INSTALLATIONUSB CABLE INSTALLATION SOFTWARE INSTALLATION WORKING WITH YOUR CINTIQ USING THE GRIP PENBASIC PEN OPERATIONS Using the side switch The pen is equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within 5 mm 0.2 inch of the tablet surface you do not need to touch the pen tip to the tablet in order to use the switch. By default, the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK TABLET CONTROLS Tips USING THE EXPRESSKEYSUSING THE TOUCH STRIPS SETTING UP YOUR WORK AREA ADJUSTING DISPLAY INCLINE ROTATING THE TABLET ATTACHING THE ACCESSORY FEETLEARNING MORE ABOUT CINTIQ CUSTOMIZINGOPENING THE CONTROL PANEL Software User’s Manual CUSTOMIZATION BASICSCloses the control panel CALIBRATING CINTIQ POWER SAVING ADJUSTING THE DISPLAYFACTORY PRESETS, AUTO-SYNC, AND COLOR CALIBRATION 2. Selection buttons ON SCREEN DISPLAY OSD SETTINGS1. MENU button ENTER buttonThe basic process for working with the OSD is as follows Language ResetMain Control OSD ControlHORIZONTAL. Changes the horizontal position of the image. To automatically adjust, use the AUTO ADJUST option ADJUSTING CLOCK AND PHASE VGA ONLY 1. If the Cintiq power LED does not light, check the following TROUBLESHOOTINGTESTING CINTIQ 3. Verify that the tablet and Grip Pen are working 2. If there is no displayTESTING THE TOUCH STRIPS TESTING CONTROLS AND INPUT TOOLSTESTING THE EXPRESSKEYS Airbrush TESTING A PENGENERAL DISPLAY PROBLEMS DISPLAY TROUBLESHOOTINGPage VGA PROBLEMS Testing Cintiq on page PEN TABLET TROUBLESHOOTINGGENERAL PROBLEMS FEEL The pen side switch does Delete the pen tablet preferences as follows See Technical support options on page WINDOWS-SPECIFIC PROBLEMSMACINTOSH-SPECIFIC PROBLEMS TECHNICAL SUPPORT OPTIONS Japan OBTAINING DRIVER DOWNLOADSUSA, Canada, Central and South America Europe, Middle East and AfricaCARING FOR CINTIQ CLEANINGAPPENDIX To insert a new nib REPLACING THE PEN TIPTo remove the old nib Removal from the fixture USING A MOUNTING FIXTUREAttaching to a fixture PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL Macintosh UNINSTALLING CINTIQWindows DISPLAY PRODUCT SPECIFICATIONSCINTIQ 12WX MODEL DTZ-1200W GENERAL SPECIFICATIONS 148 x 112 x 27 mm 5.83 x 4.41 x 1.06 in, excluding foot pads POWER ADAPTERPEN TABLET GRIP PEN MODEL ZP-501EACCESSORIES ORDERING PARTS AND ACCESSORIES FEDERAL COMMUNICATIONS COMMISSION FCC NOTICE RADIO AND TELEVISION INTERFERENCEIndustry Canada, Class B INDUSTRY CANADA CANADA ONLYCE DECLARATION WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST LIMITED WARRANTY WARRANTYIn North and South America contact WARRANTY SERVICE IN THE U.S.A. AND CANADAWARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA This page intentionally left blank Telephone Wacom Technology CorporationWacom Europe GmbH Wacom China CorporationUE-0387 Installation Guide & Hardware Manual for Cintiq 12WX DTZ-1200W