Wacom 12WX Testing Controls And Input Tools, Testing The Expresskeys, Testing The Touch Strips

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TESTING CONTROLS AND INPUT TOOLS

TESTING CONTROLS AND INPUT TOOLS

If the Grip Pen, or the Cintiq ExpressKeys or Touch Strips do not work as you expect, it is a good idea to first check the assigned functions or reset them to their default conditions. A quick way to reset a pen to its default settings is to remove it from the TOOL list by clicking on the list’s [ – ] button. After the pen has been removed, place it back onto the display screen surface and the pen will be re-added to the TOOL list with its default settings.

Open the Wacom Tablet control panel and click on the ABOUT button. In the dialog box that appears, click on the DIAGNOSE... button to open the DIAGNOSTICS dialog box. The DIAGNOSTICS dialog box displays dynamic information about the Cintiq pen display tablet and pen. This information is used when testing Cintiq and your input tool(s).

If more than one Cintiq unit is connected to your system, be sure to select the unit for which you are testing in the TABLET INFO column.

Note: When testing your tool buttons, if a button is set to POP-UPMENU or OPEN/RUN..., that function will occur when the button is pressed. In this case you may want to change that button’s function before testing.

TESTING THE EXPRESSKEYS

1.With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test the ExpressKeys. If you have more than one Cintiq unit connected to your system, be sure to select the unit you are testing from the TABLET INFO column.

2.Test the ExpressKeys by pressing them one at a time. Each time you press a key, its number will be displayed next to either the LEFT KEYS or RIGHT KEYS category, depending on which keys group you are testing. (See Using the ExpressKeys on page 22 for details on the button numbers reported.)

When you are done, click the CLOSE button to exit the dialog box.

TESTING THE TOUCH STRIPS

1.With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test each Touch Strip. If you have more than one Cintiq unit connected to your system, be sure to select the unit you are testing from the TABLET INFO column.

2.Slide your finger up or down along the entire length of the Touch Strip you want to test. As you touch and move your finger along the Touch Strip, a number will indicate the current finger position for the respective Touch Strip next to LEFT TOUCH STRIP or RIGHT TOUCH STRIP.

When you are done, click the CLOSE button to exit the dialog box.

Troubleshooting

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Contents Installation Guide & Hardware Manual for Cintiq 12WX DTZ-1200W Wacom Cintiq 12WX INTRODUCTION AND OVERVIEW PRECAUTIONS PHYSICAL LOCATIONENVIRONMENT Temperature and HumidityHANDLING USAGEThe Cintiq pen display has a backlight which contains mercury Hg CAUTION Do not excessively bend or crimp the cabling CONTENTS InstallationYour new Cintiq Working with your CintiqTroubleshooting AppendixPACKAGE CONTENTS YOUR NEW CINTIQCINTIQ PEN DISPLAY COMPONENTS FRONT VIEWREAR VIEW Power switchRotation pivot Kensington security slotCONVERTER UNIT Power plugUSB-A connector DVI-I video connectorINSTALLATION There are two primary steps to the installation processStep 1 display installation Step 2 pen tablet installation Follow ALL installation instructions carefullySTEP 1 DISPLAY INSTALLATION DISPLAY CABLING DIAGRAM Next, turn on your computer For Macintosh systems, a Cintiq color profile will be added to your computer’s color management system during the tablet software driver installation process. To activate this color profile for use with Cintiq, you may need to select the Cintiq 12WX profile in the system’s ColorSync Utility control panel. For more details, see the color management information in your operating system and application documentation USB CABLE INSTALLATION STEP 2 PEN TABLET INSTALLATIONPEN TABLET USB CABLING DIAGRAM SOFTWARE INSTALLATION USING THE GRIP PEN WORKING WITH YOUR CINTIQBASIC PEN OPERATIONS Using the side switch The pen is equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within 5 mm 0.2 inch of the tablet surface you do not need to touch the pen tip to the tablet in order to use the switch. By default, the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK TABLET CONTROLS USING THE EXPRESSKEYS TipsUSING THE TOUCH STRIPS SETTING UP YOUR WORK AREA ADJUSTING DISPLAY INCLINE ATTACHING THE ACCESSORY FEET ROTATING THE TABLETOPENING THE CONTROL PANEL CUSTOMIZINGLEARNING MORE ABOUT CINTIQ Closes the control panel CUSTOMIZATION BASICSSoftware User’s Manual CALIBRATING CINTIQ FACTORY PRESETS, AUTO-SYNC, AND COLOR CALIBRATION ADJUSTING THE DISPLAYPOWER SAVING ON SCREEN DISPLAY OSD SETTINGS 1. MENU buttonENTER button 2. Selection buttonsThe basic process for working with the OSD is as follows Reset Main ControlOSD Control LanguageHORIZONTAL. Changes the horizontal position of the image. To automatically adjust, use the AUTO ADJUST option ADJUSTING CLOCK AND PHASE VGA ONLY TESTING CINTIQ TROUBLESHOOTING1. If the Cintiq power LED does not light, check the following 2. If there is no display 3. Verify that the tablet and Grip Pen are workingTESTING THE EXPRESSKEYS TESTING CONTROLS AND INPUT TOOLSTESTING THE TOUCH STRIPS TESTING A PEN AirbrushDISPLAY TROUBLESHOOTING GENERAL DISPLAY PROBLEMSPage VGA PROBLEMS GENERAL PROBLEMS PEN TABLET TROUBLESHOOTINGTesting Cintiq on page FEEL The pen side switch does Delete the pen tablet preferences as follows MACINTOSH-SPECIFIC PROBLEMS WINDOWS-SPECIFIC PROBLEMSSee Technical support options on page TECHNICAL SUPPORT OPTIONS OBTAINING DRIVER DOWNLOADS USA, Canada, Central and South AmericaEurope, Middle East and Africa JapanAPPENDIX CLEANINGCARING FOR CINTIQ To remove the old nib REPLACING THE PEN TIPTo insert a new nib Attaching to a fixture USING A MOUNTING FIXTURERemoval from the fixture PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL Windows UNINSTALLING CINTIQMacintosh CINTIQ 12WX MODEL DTZ-1200W GENERAL SPECIFICATIONS PRODUCT SPECIFICATIONSDISPLAY POWER ADAPTER PEN TABLETGRIP PEN MODEL ZP-501E 148 x 112 x 27 mm 5.83 x 4.41 x 1.06 in, excluding foot padsACCESSORIES ORDERING PARTS AND ACCESSORIES RADIO AND TELEVISION INTERFERENCE FEDERAL COMMUNICATIONS COMMISSION FCC NOTICECE DECLARATION INDUSTRY CANADA CANADA ONLYIndustry Canada, Class B WARRANTY WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST LIMITED WARRANTYWARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA WARRANTY SERVICE IN THE U.S.A. AND CANADAIn North and South America contact This page intentionally left blank Wacom Technology Corporation Wacom Europe GmbHWacom China Corporation TelephoneInstallation Guide & Hardware Manual for Cintiq 12WX DTZ-1200W UE-0387
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