Wacom 12WX, DTZ-1200W manual Delete the pen tablet preferences as follows

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Delete the pen tablet preferences as follows:

The line you are drawing does not line up with the location of the screen cursor in paint applications.

To function properly, some applications require that the pen is set to PEN mode. Make sure the pen has not been toggled to MOUSE mode.

If the pen is set to PEN mode and the problem still exists, then you may have a corrupted preferences file. Follow the instructions in the next tip to create a new preferences file.

You suspect the pen tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults.

Delete the pen tablet preferences as follows:

Windows: Click the START icon and select ALL PROGRAMS.

Then select WACOM TABLET and TABLET PREFERENCE FILE UTILITY. In the dialog box that appears, click on the REMOVE MY PREFERENCE FILE button to delete the preferences for the current user. To delete preferences for multiple users on Windows Vista or XP systems, click on the REMOVE ALL PREFERENCE FILES button. Note that administrator rights are required to delete preferences for all users. Relaunch any currently open tablet-aware applications that you may be running.

Macintosh: For a single user, delete the tablet preferences by first choosing your HOME folder from the GO menu. Then open your home LIBRARY folder. Within your home LIBRARY folder, open the PREFERENCES folder and delete the COM.WACOM.WACOMTABLET.PREFS file. Log out, then log back in. When the tablet driver loads, it will create a new preferences file with the factory defaults.

For multiple users, delete all tablet preferences by first opening the main APPLICATIONS folder. Then open the WACOM TABLET folder and run the REMOVE WACOM TABLET utility. When the utility starts, click on the REMOVE ALL PREFERENCE FILES button. The tablet driver will be restarted, creating new preferences files with the factory defaults.

Recalibrate the tablet.

Note: Do not manually remove the WACOM TABLET.PREFPANE file from the main LIBRARY PREFERENCEPANES folder. This file is only to be removed when uninstalling the tablet software driver, and then only when using the REMOVE WACOM TABLET utility

The screen cursor moves erratically or jumps around on the display screen when another tablet is connected to your computer.

The tablet portion of Cintiq emits electromagnetic waves at a certain frequency. If another tablet is too closely placed to Cintiq it may interfere with screen cursor positioning. If this occurs, move the tablet further away from Cintiq.

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Contents Installation Guide & Hardware Manual for Cintiq 12WX DTZ-1200W Wacom Cintiq 12WX INTRODUCTION AND OVERVIEW PRECAUTIONS PHYSICAL LOCATIONENVIRONMENT Temperature and HumidityUSAGE HANDLINGThe Cintiq pen display has a backlight which contains mercury Hg CAUTION Do not excessively bend or crimp the cabling CONTENTS InstallationYour new Cintiq Working with your CintiqTroubleshooting AppendixPACKAGE CONTENTS YOUR NEW CINTIQCINTIQ PEN DISPLAY COMPONENTS FRONT VIEWREAR VIEW Power switchRotation pivot Kensington security slotCONVERTER UNIT Power plugUSB-A connector DVI-I video connectorINSTALLATION There are two primary steps to the installation processStep 1 display installation Step 2 pen tablet installation Follow ALL installation instructions carefullySTEP 1 DISPLAY INSTALLATION DISPLAY CABLING DIAGRAM Next, turn on your computer For Macintosh systems, a Cintiq color profile will be added to your computer’s color management system during the tablet software driver installation process. To activate this color profile for use with Cintiq, you may need to select the Cintiq 12WX profile in the system’s ColorSync Utility control panel. For more details, see the color management information in your operating system and application documentation STEP 2 PEN TABLET INSTALLATION USB CABLE INSTALLATIONPEN TABLET USB CABLING DIAGRAM SOFTWARE INSTALLATION USING THE GRIP PEN WORKING WITH YOUR CINTIQBASIC PEN OPERATIONS Using the side switch The pen is equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within 5 mm 0.2 inch of the tablet surface you do not need to touch the pen tip to the tablet in order to use the switch. By default, the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK TABLET CONTROLS USING THE EXPRESSKEYS TipsUSING THE TOUCH STRIPS SETTING UP YOUR WORK AREA ADJUSTING DISPLAY INCLINE ATTACHING THE ACCESSORY FEET ROTATING THE TABLETCUSTOMIZING OPENING THE CONTROL PANELLEARNING MORE ABOUT CINTIQ CUSTOMIZATION BASICS Closes the control panelSoftware User’s Manual CALIBRATING CINTIQ ADJUSTING THE DISPLAY FACTORY PRESETS, AUTO-SYNC, AND COLOR CALIBRATIONPOWER SAVING ON SCREEN DISPLAY OSD SETTINGS 1. MENU buttonENTER button 2. Selection buttonsThe basic process for working with the OSD is as follows Reset Main ControlOSD Control LanguageHORIZONTAL. Changes the horizontal position of the image. To automatically adjust, use the AUTO ADJUST option ADJUSTING CLOCK AND PHASE VGA ONLY TROUBLESHOOTING TESTING CINTIQ1. If the Cintiq power LED does not light, check the following 2. If there is no display 3. Verify that the tablet and Grip Pen are workingTESTING CONTROLS AND INPUT TOOLS TESTING THE EXPRESSKEYSTESTING THE TOUCH STRIPS TESTING A PEN AirbrushDISPLAY TROUBLESHOOTING GENERAL DISPLAY PROBLEMSPage VGA PROBLEMS PEN TABLET TROUBLESHOOTING GENERAL PROBLEMSTesting Cintiq on page FEEL The pen side switch does Delete the pen tablet preferences as follows WINDOWS-SPECIFIC PROBLEMS MACINTOSH-SPECIFIC PROBLEMSSee Technical support options on page TECHNICAL SUPPORT OPTIONS OBTAINING DRIVER DOWNLOADS USA, Canada, Central and South AmericaEurope, Middle East and Africa JapanCLEANING APPENDIXCARING FOR CINTIQ REPLACING THE PEN TIP To remove the old nibTo insert a new nib USING A MOUNTING FIXTURE Attaching to a fixtureRemoval from the fixture PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL UNINSTALLING CINTIQ WindowsMacintosh PRODUCT SPECIFICATIONS CINTIQ 12WX MODEL DTZ-1200W GENERAL SPECIFICATIONSDISPLAY POWER ADAPTER PEN TABLETGRIP PEN MODEL ZP-501E 148 x 112 x 27 mm 5.83 x 4.41 x 1.06 in, excluding foot padsACCESSORIES ORDERING PARTS AND ACCESSORIES RADIO AND TELEVISION INTERFERENCE FEDERAL COMMUNICATIONS COMMISSION FCC NOTICEINDUSTRY CANADA CANADA ONLY CE DECLARATIONIndustry Canada, Class B WARRANTY WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST LIMITED WARRANTYWARRANTY SERVICE IN THE U.S.A. AND CANADA WARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADAIn North and South America contact This page intentionally left blank Wacom Technology Corporation Wacom Europe GmbHWacom China Corporation TelephoneInstallation Guide & Hardware Manual for Cintiq 12WX DTZ-1200W UE-0387
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