Wacom 12WX, DTZ-1200W Worldwide, Except For Europe, Africa And Middle East Limited Warranty

Page 64
WARRANTY

WARRANTY

(WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST)

LIMITED WARRANTY

Wacom warrants the product, to the original consumer purchaser, except for the Software and consumable items such as the pen nibs, to be free from defects in materials and workmanship under normal use and service for a period of two (2) years, from the date of original retail purchase, as evidenced by a copy of the receipt and registration with Wacom within 30 days of purchase.

The Software is licensed “as is.” Wacom makes no warranty with respect to its quality or performance. Wacom cannot guarantee you uninterrupted service or the correction of any errors.

Upon discovery of a defect in the product, except in the Software, within the Warranty Period, you should contact Wacom Technical Support via telephone, email, or fax to obtain an RMA (Return Merchandise Authorization) number and instructions for shipping the product to a service location designated by Wacom. You should send the product, shipping charges prepaid, to the designated service location, accompanied by the return authorization number, your name, address and telephone number, proof of purchase date, and a description of the defect. Wacom will pay for return shipping by United Parcel Service or by an equivalent service as chosen by Wacom.

Wacom’s sole obligation and entire liability under this warranty shall be, at Wacom’s option, either the repair or replacement of the defective product or parts thereof of which Wacom is notified during the Warranty Period; provided, however, that you are responsible for (i) the cost of transportation of the product to the designated service location and (ii) any loss or damage to the product resulting from such transportation.

Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other than in accordance with Wacom’s storage instructions.

Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection with the sale of the product, shall not be construed as an express warranty that the product will conform or comply with your requirements.

EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF WACOM’S EXPRESS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT, EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

In the event that any of the above limitations are held unenforceable, Wacom’s liability for any damages to you or any party shall not exceed the purchase price you paid, regardless of the form of any claim.

This Limited Warranty is governed by the laws of the United States of America and the state of Washington.

This Limited Warranty is valid for and only applies to products purchased and used inside the United States (and its territories or possessions) and Canada.

Appendix

Page 62

Page 63 Page 65
Image 64
Page 63 Page 65
Contents Installation Guide & Hardware Manual for Cintiq 12WX DTZ-1200W Wacom Cintiq 12WX INTRODUCTION AND OVERVIEW PRECAUTIONS PHYSICAL LOCATIONENVIRONMENT Temperature and HumidityHANDLING USAGEThe Cintiq pen display has a backlight which contains mercury Hg CAUTION Do not excessively bend or crimp the cabling CONTENTS InstallationYour new Cintiq Working with your CintiqTroubleshooting AppendixPACKAGE CONTENTS YOUR NEW CINTIQCINTIQ PEN DISPLAY COMPONENTS FRONT VIEWREAR VIEW Power switchRotation pivot Kensington security slotCONVERTER UNIT Power plugUSB-A connector DVI-I video connectorINSTALLATION There are two primary steps to the installation processStep 1 display installation Step 2 pen tablet installation Follow ALL installation instructions carefullySTEP 1 DISPLAY INSTALLATION DISPLAY CABLING DIAGRAM Next, turn on your computer For Macintosh systems, a Cintiq color profile will be added to your computer’s color management system during the tablet software driver installation process. To activate this color profile for use with Cintiq, you may need to select the Cintiq 12WX profile in the system’s ColorSync Utility control panel. For more details, see the color management information in your operating system and application documentation USB CABLE INSTALLATION STEP 2 PEN TABLET INSTALLATIONPEN TABLET USB CABLING DIAGRAM SOFTWARE INSTALLATION USING THE GRIP PEN WORKING WITH YOUR CINTIQBASIC PEN OPERATIONS Using the side switch The pen is equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within 5 mm 0.2 inch of the tablet surface you do not need to touch the pen tip to the tablet in order to use the switch. By default, the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK TABLET CONTROLS USING THE EXPRESSKEYS TipsUSING THE TOUCH STRIPS SETTING UP YOUR WORK AREA ADJUSTING DISPLAY INCLINE ATTACHING THE ACCESSORY FEET ROTATING THE TABLETOPENING THE CONTROL PANEL CUSTOMIZINGLEARNING MORE ABOUT CINTIQ Closes the control panel CUSTOMIZATION BASICSSoftware User’s Manual CALIBRATING CINTIQ FACTORY PRESETS, AUTO-SYNC, AND COLOR CALIBRATION ADJUSTING THE DISPLAYPOWER SAVING ON SCREEN DISPLAY OSD SETTINGS 1. MENU buttonENTER button 2. Selection buttonsThe basic process for working with the OSD is as follows Reset Main ControlOSD Control LanguageHORIZONTAL. Changes the horizontal position of the image. To automatically adjust, use the AUTO ADJUST option ADJUSTING CLOCK AND PHASE VGA ONLY TESTING CINTIQ TROUBLESHOOTING1. If the Cintiq power LED does not light, check the following 2. If there is no display 3. Verify that the tablet and Grip Pen are workingTESTING THE EXPRESSKEYS TESTING CONTROLS AND INPUT TOOLSTESTING THE TOUCH STRIPS TESTING A PEN AirbrushDISPLAY TROUBLESHOOTING GENERAL DISPLAY PROBLEMSPage VGA PROBLEMS GENERAL PROBLEMS PEN TABLET TROUBLESHOOTINGTesting Cintiq on page FEEL The pen side switch does Delete the pen tablet preferences as follows MACINTOSH-SPECIFIC PROBLEMS WINDOWS-SPECIFIC PROBLEMSSee Technical support options on page TECHNICAL SUPPORT OPTIONS OBTAINING DRIVER DOWNLOADS USA, Canada, Central and South AmericaEurope, Middle East and Africa JapanAPPENDIX CLEANINGCARING FOR CINTIQ To remove the old nib REPLACING THE PEN TIPTo insert a new nib Attaching to a fixture USING A MOUNTING FIXTURERemoval from the fixture PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL Windows UNINSTALLING CINTIQMacintosh CINTIQ 12WX MODEL DTZ-1200W GENERAL SPECIFICATIONS PRODUCT SPECIFICATIONSDISPLAY POWER ADAPTER PEN TABLETGRIP PEN MODEL ZP-501E 148 x 112 x 27 mm 5.83 x 4.41 x 1.06 in, excluding foot padsACCESSORIES ORDERING PARTS AND ACCESSORIES RADIO AND TELEVISION INTERFERENCE FEDERAL COMMUNICATIONS COMMISSION FCC NOTICECE DECLARATION INDUSTRY CANADA CANADA ONLYIndustry Canada, Class B WARRANTY WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST LIMITED WARRANTYWARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA WARRANTY SERVICE IN THE U.S.A. AND CANADAIn North and South America contact This page intentionally left blank Wacom Technology Corporation Wacom Europe GmbHWacom China Corporation TelephoneInstallation Guide & Hardware Manual for Cintiq 12WX DTZ-1200W UE-0387
Top Page Image Contents