13. FREQUENTLY ASKED QUESTIONS (FAQ)
Q:I use the model with the Peel-off Unit. not sometimes ejected from the unit.
After removing a peeled label, a subsequent one is Is anything wrong with the printer?
A:
Besides the breakdown of the printer, the Peel-off Sensor may possibly malfunction due to ambient light. A reflective optical sensor is used for the Peel-off Sensor in the Peel-off Unit. Therefore, the Peel-off Sensor sometimes malfunctions when the printer is placed near a window (particularly if it allows a lot of light in) or underneath a three-band fluorescent lamp. Try putting your hand over the Peel-off Unit to block the light. If a label is issued successfully, the current printer location may have affected the sensor function. Relocate lighting or use a partition that casts shade over the printer in order to avoid direct light.
Q:I own the model with the Peel-off Unit. Can I operate the printer without using the Peel-off Unit?
A:
You can use the model with the Peel-off Unit without placing it in Strip mode. However, please note that there are some limitations on the printer operation:
Draw the loaded media and backing paper together over the Media Holding Roller in the Peel-off Unit.
Draw the leading edge of the loaded media past the Peel-off Unit until it comes out of the printer.
After the media is fed backward into the printer during the tear-off, the leading edge of the media must keep held by the Media Holding Roller. If the media loses contact with the Media Holding Roller, a media feed error will occur.
Q: Can I load perforated media in the model with the Peel-off Unit?
A:
Do not load perforated media in the model with the Peel-off Unit.
Otherwise, the backing paper may break at the perforation due to the tension applied during peel-off operation. Also, an unexpected failure may occur.
