Toshiba GD-1220 manual Troubleshooting 244

Page 245

TROUBLESHOOTING

 

This section describes the appropriate remedy for the error when error message is displayed.

 

Troubleshooting

244

Error Message

244

Transmission Trouble

246

Reception Trouble

247

For details of error messages not listed in this section, see the Operator’s Manual for Copying Functions.

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Contents Operators Manual for Facsimile Function Page For U.S.A. only For Canada only Toshiba America Business SOLUTIONS, INCFor NEW Zealand only Toshiba of Canada LimitedToshiba Australia PTY Limited Working environment Preface Features of the GD-1220 Features of the GD-1220 Contents 111 106140 154Default Settings for List & Report Output 207 Default Settings for Fax Functions 175Remote Service Automatic Supplies Order 250 Overview of Menu Operation 156Contents Poration Disclaimer NoticePower failure 2006-04-10 General PrecautionsResolutionstandard COMM.OPTION When power failure occursDescription of Each Component Before Using FAXFront / Right side Description of Each ComponentLeft side / Inner side Control Panel Alarm lamp Contrast adjustment volumeSelecting button A/B/C LCD screenOriginal mode button Cancel buttonDensity adjustment buttons Enter buttonFlip Panel One Touch keys 1 to External Keyboard optionalFunction keys Keyboard Enter TEL NUMBERMAX128 2006-04-10 0946 M 100% Connecting CablesMessage LCD Screen Checking and Canceling the Communications Setting the Transmission ConditionsSending a Fax Preparation for TransmissionPage Sending a Fax Transmission ModeQuality Transmission Delayed CommunicationsCover Sheet Sub-address CommunicationsTransmission after Scan Polling TransmissionEnter TEL NUMBERMAX128 Resolution Standard Fine Ultra Fine Switching to the Fax ModePreparation for Transmission Enter TEL NUMBERMAX128About Originals SettingOriginal size/Original scanning range Original scanning areaSetting Originals When setting originals on the glass About Originals Taped, pasted or clipped cut out About Originals Resolution Original Setting the Transmission ConditionsSetting the Transmission Conditions Resolution Original mode Manual exposure mode Automatic exposure modeExposure ButtonPress the FAX button on the control panel Setting the Scanning Conditions for EachPlace the original on the glass Glass Set the transmission conditionsSelect Complete using Mode and exposureSelect the desired original ButtonSpecifying the Remote Fax ResolutionstandardKeypad Dialing Direct Entry with Digital Keys 123456 2006-04-10 100%When using the Reversing Automatic Document Feeder optional When setting originals on the glass009 2006-04-10 1106 M 100%Place the originals and set the transmission conditions One Touch Key DialingONE Touch Number Press the desired One Touch key 01 toOffice 2006-04-10 1243 M 100%One Touch key 01 to Number not listed Select original size LD 3.LT-RTelephone Numbers List Abbreviated DialingABB. Number Search Name 3.GROUP NumberMadrid Office Telephone Numbers List ABB. Number007 085 Alphabet DialingSearch Name Group NumberTon Select the desired remote Fax using Using the keyboard onFlip Panel or the digital Keys on the control panelGroup Number Group DialingTelephone Numbers List ABB. Number 2.SEARCH Name Division Telephone Numbers List Group Number0001 File Number and Residual Memory Memory Transmission0088 Keypad Dialing Direct Entry with Digital Keys P.41 Dial tel number 2006-04-10 100% On-hook TransmissionPresston. the Monitor but Receive Communicating JOB Number Communicating SettingTransmit Pick up the handset of the external telephone Off-hook Transmission External Telephone DialingReplace the handset of the external telephone Sending a ToneRedialing Setting of the automatic reception mode Reception ModeUsing the or but- ton, and then press the Enter button Receiving a FaxAuto Receive FAX SetupReception Mode Reception Mode 1.AUTO Receive Setting of the manual reception modeManual Reception Manual ReceiveReceiving a fax manually If you hear a tone Fax signal, press the FAX buttonStart button Select 2. Receive using Setting RX printing during default setup Priority Paper priority when there is no same size paperEuropean size Receiving a Fax Receiving a Fax Checking the Communications during Transmission Checking and Canceling the CommunicationsPress the FAX button on the control panel Press the key ReserveChecking the transmission results on the LCD screen Using the or but- tonPress the FAX button on the control panel Key Print DetailReception list/Communication report Canceling Memory Transmissions during transmission Canceling TransmissionsCanceled using Select 1. YES usingCancel this JOB? Canceling Direct TransmissionCanceling Reserved Memory Transmissions Checking and Canceling the Communications Function Keys Communication OptionsBatch Transmission ECM Communication OptionsSelect 2. on using How to set the communication optionsPress the FAX button on the control panel Button Enter buttonSorry not possible Menu ListNot allowed now Tions. P.36 Sending Two-sided OriginalsPress the button to dis- play the communication option menu Duplex Sending OFFPress the Start button Duplex Sending OFFFunction Batch Transmission Batch TransmissionDescription of 22 function keys Function KeysSend After Example of chain dial communication Chain Dial CommunicationPress the FAX button on the control panel Press the button Delayed transmission Time designationDelayed Transmit Time 0810AM Delayed Transmit Time HhmmDirect Transmit 1.YES Select 1. YES using the or button and press Enter buttonDirect transmission 14400 BPS 9600 BPS Low speed transmissionQuality TX Cover Sheet Format Cover sheet registrationAttaching cover sheet Cover SheetPrint Cover Sheet Enter Remote Name Cover Sheet Transmit Cover Sheet Enter Your NamePrint Cover sheet which has been registered is printed outUsed in other job Priority transmissionUsing Button Recovery transmissionDelete Select the desired jobJob is sent Single TransmitChange TEL Number Invalid department code 456789DELETE? Selected job is erased from memoryDesignating sub-address Transmission with sub-addressSUB Address SUB Address Complete Passwordpwd PWDMAX20 SUB AddressSUB Addresssub Selective PollingsepSecure reception Feature not enabledSecure RX StartSecure RX 1.START Canceling secure reception manual cancellationSecure RX Security Code Invalid numberSend after scan Send After Scan 1.OFF When Memory FullSend After Scan Delete Scan PagesPIN mask 123456 2006-04-10 1100 M 100% Enter the PIN number using the digital keys123456+ 2006-04-10 123456+$$$$$ 2006-04-10 1100 M 100%009 001 099% On the control panelFunction Keys Mailbox Communication 111 Multi-address Transmission Broadcasting 106Polling Communications 140 Department Management/Account Code 154Types of Multi-address Transmission Multi-address Transmission BroadcastingMulti-key Quick Broadcast transmission Press KeyReview List Specify the remote FaxesNext Destination Delete Modify Multi Group DELETE? ONE TouchComplete Multi Group DeletemodifyTransmission starts Group Broadcast transmissionNext Destination Review List Presskey. the Speed DialTelephone Numbers List Group NUMBER1-1999 Group Number Telephone Number List ABB. Number 2.SEARCH Name0002 Europe DivisionTypes of Mailbox Mailbox CommunicationConfidential Mailbox SetupMailbox communication condition Mailbox Type Mailbox SetupconfidentialBulletin Board 3.RELAY To 20 digits with the digital12345678 Already assignedMailbox Setup Setting up relay mailboxMailbox Setup 3.MAILBOX Delete Mailbox Delete Mailbox Type 1.CONFIDENTIAL 2.BULLETIN BoardMailbox Setuprelay Mailbox Setuprelay NEW Mailbox NUMBERMAX20Mailbox Setuprelay Modify RetainSpecifynal. the relay end termi Relay END Number Press Speed Dial KEY or ONE Touch KEYRelay END Number Relay END Number ONE TouchDelete Retain Relay END Number ONE TouchMailbox Delete Deleting mailboxBulletin Board 3.RELAY Mailbox Bullet in Board 3.RELAY Mailbox not empty Delete Mailbox NumberComplete TX to Mailbox 3.POLL from Mailbox Bulletin Board 3.RELAY ConfidentialPrint Mailbox Poll from Mailbox Confidential 1.PRINT MailboxTX to Mailbox Specify the remote Fax and start transmission Input to Mailbox Confidential 2.TX to Mailbox 3.POLL from MailboxInput Confidential Reserving the document starts Input Bulletin BoardPoll from Mailbox Bulletin Board 3.RELAY MailboxConfidential 1.PRINT Mailbox 2.TX to Mailbox Pollconfidential Mailbox NUMBERMAX20 Specify the remote Fax and start reception Press the FAX button on the control panel Press the key Print Confidential Printingstarts. the document Printconfidential PASSWORDMAX20Cancel Mailbox Cancelconfidential Cancelled Cancelconfidential PASSWORDMAX20Relay Mailbox YES Specify the remote Fax and start transmission Types of Polling Communications Polling CommunicationsPolling reservation PollingSecurityoff Polling ReserveSecurityon Secure TEL Number onPolling Complete Securityoff Polling Secure TEL NUMBERMAX20Securityoff Secure TEL Number on Polling ADD RetainScanning to Memory Scanning the polling docuMent starts JOB Number XXX Scanning YYY Residual Memory ZZZ%Press Button Public fax mailboxPROG. CONT. Poll Polling Reserve 1.POLLING Public FAX MailboxIndividual polling reception Resolution StandardPublic FAX Mailbox JOB NumberPolling Security CODE? PROG. CONT. Poll PollingPolling JOB Number 026Polling Security Code Multi-polling receptionEnter TEL Number or Press Speed Dial KEY Or ONE Touch KEY Delete Modify DELETE? 004 Continuous pollingNew York Office 001 Communication startsEND Select 3. END using the or button and press Enter buttonPROG. CONT. Poll Duration WED30MIN Interval 10MINADD Next Number Security OFFEnter TEL Numbers Description of Function Department management Department Management/Account CodeAccount code Enter department code 2006-04-10 1106 M 100%156 Default Settings for Fax Functions 175Character Entry 157 Entering the Remote Fax Number 161How to cancel menu operation How to select each menuOverview of Menu Operation Navigating Menu OperationButtons and Keys used for Character Entry Character EntrySpecial character table Correcting characters entered Entering & Correcting Characters Entering charactersPress the G key while pressing the Shift key Abbreviated Dial Numbers Entering the Remote Fax NumberEntering abbreviated dial numbers ABB. NumbersName Select 2. Name using Or button and press the Enter buttonCOMM. Options ABB. Number Enter ID NAMEMAX20COMM. Options Complete Name TEL NumberEnter 2nd TEL Number To set 2nd TEL numberCOMM. Options 1.OFF COMM. Options 1.COMPLETE COMM. OptionsName TEL Number ABB. Number Press the desired One Touch keyNEW York Office Already assigned One Touch Key Dial NumbersONE Touch KEY Returns to the screen to enter an abbreviated num- berONE Touch Numbers Entering one touch key dial numbersTEL Number Number COMM. Options ONE Touch KEY Enter ID NAMEMAX202nd TEL Number 5.COMM. Options ONE Touch KEY Enter TELName TEL Number Delayed Comm .TX Report ONE Touch KEY TEL NumberCOMM. Options ONE Touch KEY COMM. Options OFF COMM. Options 1.COMPLETEReturns to the screen to register One Touch key Name TEL Number ONE Touch KEYONE Touch KEY Press ONE Touch KEY Group Numbers Group Number DialingEntering group dialing numbers Group Number Delete Modify Group Number ToshibaGroup Number 1.COMPLETE 2.NAME Destinations Group Number Complete Name005 Group Number Enter ABB. Number Or ONE Touch KEYGroup Number ABB. Number To confirm the remote locations registered to a groupChicago Office Name Destinations ADD Next Number Review ListPress the desired One Touch key to assign a group Press ONE Touch KEY To Enter or Setto Skip Group NumberDescription of Fax Functions Default Settings for Fax FunctionsLine monitor Press the FAX button to return to the Fax basic screenReceive Interval Interval 15MIN 0MIN Reception intervalECM Document mode LIGHT3 Dial typeAuto Dial Type Delete Access Digit Access Digit MAX10 Redial Mode Redial modeGeneral Setting Redial Mode 1.INTERVAL Counter Redial Mode Interval 15MIN 01MINRedial Mode Counter CounterManual Receive Manual Receive Auto Receive Ring DelayTo set the automatic reception mode as the default setting FAX Setup 06.REDIAL Mode 07.RECEPTION Mode Reception Mode Auto ReceiveTo set the manual reception mode as the default setting Memory TXSecurity TX FAX Setup 07.RECEPTION Mode 08.MEMORY TXMemory TX OFF Security TXCover sheet FAX Setup 08.MEMORY TX 09.SECURITY TXSecurity TX Cover SheetCover Sheet Press Start to Store On Cover ImagePlace the cover sheet origi- nal and press the Start button FAX Setup Default SettingsCopy Setup Recovery Transmit FAX Setup 09.SECURITY TX 10.COVER SheetRecovery Transmit 1.OFF Recovery Transmit StoreTTI Transmit Terminal ID print FAX Setup 10.COVER Sheet 11.RECOVERY TransmitSend After Scan FAX Setup 11.RECOVERY Transmit 12.TTITTI OFF Send After Scan 01.DIAL During Scan 02.DIAL After Scan When Memory Full 1.DELETE Scan Pages 2.SEND Scan PagesSeparator FAX Setup 12.TTI Send After ScanAccount Code Account Code 1.OFFSeparator FAX Setup Send After Scan 14.ACCOUNT CodeSeparator Secure RX FAX Setup 14.ACCOUNT Code 15.SEPARATORSecurity Code ActivateStart Time ActivateALL DAY END TimeThursday Period Memory reception FAX Setup 15.SEPARATOR page 16.SECURE RXDesignated Time Period Memory RXReduction printing FAX Setup 16.SECURE RX 17.MEMORY RXMemory RX OFF ReductionDiscard printing FAX Setup 17.MEMORY RX 18.REDUCTIONReduction OFF DiscardDiscard OFF Privileged reception FAX Setup 18.REDUCTION 19.DISCARDPrivileged RX Privileged RXReceived data TTI header RTI footer Print Print area RTI Remote Terminal ID PrintRTI Select 21. RTI using Or button and press the Enter buttonFAX Setup 19.DISCARD 20.PRIVILEGED RX Description of the Terminal ID Registering the Terminal IDTerminal ID entry Press the User FUNC- Tions buttonList. P.237 Function list Initial SetupTerminal ID Reports & List Default Settings for List & Report OutputJournal Manual OutputTX & RX Journal Manual OutputTX Journal 3.RX Journal Automatic Journal OFFReports & List 01.JOURNAL Communication report settingCommunication Report Reception ListMEMORY-TX Report On ErrorTX Report MULTI-ADD Report Communication Report 01.TX Report 02.MEMORY-TX ReportMULTI-ADD Report 1.ALWAYS Multipoll ReportRelay Originator Report On Error 3.OFFRelay Originator Report 1.ALWAYS Relay Station ReportPrint 1st PG IMAGE? To set the default setting for relay TX end terminal reportRelay END Report Relay END Report 1.ALWAYSReports & List 01.JOURNAL Communication Report Reception list settingReception List Local Mailbox ListLocal Mailbox List Printing List Printing procedureTypes of Lists Transmission/Reception journal Print NumberPrint Format Jbig Communication Mode IndicationError Code Description Remedy Error code tableTX Report Always Reception list/Communication reportPerform transmission operation Printing reception listTransmission report List and report print formatMemory transmission report Multi-address transmission report Relay box number Relay transmission originator reportRelay station report Relay transmission relay station report Relay transmission relay end terminal report Telephone number is indicated Multi-polling reportList to confirm the contents stored in memory Press the User FUNC- Tions button on the con- trol panel Select 02. Lists usingLists ITU MailboxMail box number Max digits By Name TonABB. Numbers 3.GROUP Numbers Dialer listFAX NUMBER/E-MAIL Address Alphabetical sort listTransmission Speed Indication Abbreviated dial number listGroup number list Mailmode ATT One touch number listPress the User FUNC- Tion button on the control panel Function listLists 1.DEPARTMENT Code FunctionFunction List Menu List User Functions Lists 03.INITIAL SetupMenu list Menu List Program File NBR Function Mail From Date Time Power failure listPrinting List Troubleshooting 244 TroubleshootingError Message Cause Remedy TroubleshootingError Message Troubleshooting Trouble Check Point Transmission TroubleReception Trouble Troubleshooting Specifications 251 Remote Service Automatic Supplies Order 250Automatic Supplies Order Setting 250 This section describes the following articlesAutomatic Supplies Order Setting Remote Service Automatic Supplies OrderJBIG/MMR/MR/MH SpecificationsSpecifications Index 235 181 Index Page GD-1220
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