Panasonic KX-FC962HK manual Viewing and calling back using caller information

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{>}{e}{v}

4. Telephone

To confirm caller information by printing the Caller information list

–To print manually, see page 97.

–To print automatically after every 30 new calls, activate feature #26 (page 63).

Call Waiting Caller ID

This is a service of your service provider and will only operate if you have subscribed to this service. When you hear a call waiting tone during a conversation, the display will show the second caller’s information. You can answer the second call, keeping the first call on hold. Please consult your service provider for details of this service.

Note:

LThe second caller’s information will not be displayed when:

–the base unit is in use, or

–another telephone on the same line is in use.

Category features for cordless handset phonebook

Categories can help you identify who is calling by using different ring tones for different categories of callers.

When adding an item to the cordless handset phonebook you can assign it to the desired category (page 28). When a call is received from a caller assigned to a category, the category’s ring tone you select is used.

Changing category ring tones

You can select a ring tone for each category. If you select “Ext. Ringtone”, the unit will use the external ring tone you set on page 70 when calls from this category are received. The default setting is “Ext. Ringtone”.

1.Press {k}, then press {j/OK}.

2.Select “Category”, then press {>}.

3.Select a category, then press {>}.

4.Select the current setting of the category ring tone, then press {>}.

5.Select the desired ring tone, then press {>}.

6.Press {ih}.

4.9Viewing and calling back using caller information

You can easily view caller information and call back.

Important:

LCalling back will not be possible if the caller information does not include a

telephone number.

LIf the area code of the received telephone number is the same as yours, the area code may need to be deleted before calling back. This may only apply to some areas. To edit the number, see page 36.

4.9.1 With the cordless handset

The display will show the number of new calls in standby mode.

Example:

10 Calls

10 Aug 3:15

{j/OK}

{C}

{s}

{ih}

1Press {j/OK}.

2Select “Caller List”, then press {>}. L The most recent call is displayed.

3Press {v} to search from the recently received caller information.

L If you press {e}, the display order will be reversed.

L A Qis displayed next to items which have already been viewed or answered, even if they were viewed or answered using another cordless handset.

4Press {C} or {s} to return the call.

LThe cordless handset will start dialling automatically.

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Contents Operating Instructions Important Instructions 101 100Quantity Included accessoriesModel No Specifications/Usage Accessory informationAvailable accessories Replacing the batteries Battery installation / replacementInstalling the batteries Charger unit ConnectionsBase unit Battery life Battery chargeBattery strength Battery icons Battery strengthFAX/START Recording paperCorrect Incorrect Copy FAX/START Fax sending / CopyingFax receiving To send a faxStop Menu SET When the Auto Answer indicator flashesWhen the Auto Answer indicator is on Answering machineBattery Important safety instructionsInstallation Important Instructions For best performance Location of Controls Lower Cordless handsetSET MenuOverview Display descriptions of the cordless handsetPower OFF Turning the cordless handset power ON/OFFAdjusting cordless handset volume Power onWith the base unit Adjusting base unit volumeDialling mode With the cordless handsetSET Date & Time Press SET Date and timeExample 10 August Example 1520 24-hour time entry Press 15Flash Stop Mute SET Your logoExample 10 August, 2005 Press 10 08 To correct a mistakeTo change uppercase or lowercase letters To select characters using a or BKeypad Characters To enter your logo Example BillExample +234 Your fax numberStop SET Your FAX no Press SETMaking phone calls MIC SP-PHONE Answering phone calls Any key answer feature Auto talk featureRecord Stop Recording a telephone conversationStoring phonebook items Making a phone call using the phonebookCordless handset phonebook CategoriesChain dial Editing a stored itemErasing stored items Helpful hints Base unit phonebookErasing a stored item Erase Stop SP-PHONE SETOne-touch dial feature Night mode Setting night mode ON/OFF Setting the ring delay for night modeSelect Ringer Setup, then press Select Ring Delay, then pressHow Caller ID is displayed Caller ID serviceViewing and calling back using caller information Caller ID FAX/START Stop SP-PHONE Editing a caller’s telephone number before calling backErasing all caller information Erasing caller informationTo delete a number To insert a numberCaller ID Into the cordless handset phonebookInto the base unit phonebook Into the one-touch dialVoice mail service Stop FAX/START Sending a fax manuallyMaximum document size Document weightDocuments you can send Minimum document sizeFAX/START Lower Erasing a stored item from the broadcast memory Broadcast transmissionProgramming items into the broadcast memory Adding a new item into the broadcast memoryTo send the same document to a one-time group of parties To cancel broadcast transmissionAuto receive Use only as a fax FAX only modeUse mostly as a telephone TEL mode Selecting the way to use your fax machineUse as a telephone and/or fax TEL/FAX mode Receiving a fax manually Auto answer Activating TEL modeActivating TEL mode with the cordless handset How to receive phone calls and faxes with the base unitHow phone calls and faxes are received Activating TEL/FAX modeTEL/FAX Mode To stop receivingReceiving a fax automatically Auto answer on Activating TAM/FAX modeActivating TAM/FAX mode with the cordless handset Ring setting in TAM/FAX modeAnswering calls with an extension telephone Activating FAX only modeFAX only Mode Stop SET Activating the junk fax prohibitorStoring undesired callers To use the ring detection feature, set to TEL mode Using with the ring detection featureTo stop copying Making a copyStop Copy To check the greeting message Recording your greeting messageErasing your recorded greeting message Pre-recorded greeting messageStop Playback Erase Listening to recorded messagesErasing recorded messages To erase your greeting message Using the answering machine with the cordless handsetRecording your greeting message Programming for answering machine Using direct commandsRecording a voice memo Turning message alert on/off Selecting the caller’s recording timeTurning call screening on/off Summary of remote operation Remote operation using remote commandsOperating from a remote location SP-PHONE SET Pager callBase unit programming Programming basic featuresProgramming advanced features To cancel programmingBasic features Advanced features Code #46 Setting friendly reception Code #35 Setting the night modeCode #42 Setting the message alert Code #44 Setting the memory reception alertCode #67 Setting the call screening Code #55 Setting the greeting messageCode #58 Setting the scan contrast Code #59 Setting the print contrastProgram code and direct command button Direct commands for programming features#35 Night mode #13 Dialling modeOFF #23 Overseas mode #25 Delayed transmission#80 Set default YES #73 Manual receive mode#76 Connecting tone #78 TEL/FAX ring settingCordless handset programming Ringer options AlarmDisplay setup Programmable functionsOther options Call optionsChanging the recall flash time Programmable functions using the base unit PINResetting the cordless handset to its default settings Setting pause lengthChanging the base unit PIN personal identification number Setting call restrictionSetting call bar for the base unit Storing/changing emergency numbersProgrammable Features Additional base units Operating additional unitsRegistering a cordless handset to a base unit Additional cordless handsetsIncreasing the range of the base unit Cancelling a cordless handsetCancelling a base unit Selecting a base unitIntercom SP-PHONE B IntercomBetween cordless handsets Between a cordless handset and the base unitSP-PHONE Intercom Example When the base unit calls cordless handset Base unitTransferring calls / Conference calls From a cordless handset to the base unitTo transfer a call without speaking to the base unit user From the base unit to a cordless handsetCopying all stored items Copying cordless handset phonebook itemsCopying a stored item Character entry modes Available character entries for the cordless handsetCyrillic character table P Extended 2 character table OWall template for charger Wall mounting the chargerError messages Reports Display Cause & Solution Error messages Base unit displayDocument is jammed. Remove the jammed document Work. Contact our service personnelSystem is busy. Replace the handset or stop using Transmission error occurred. Try againGeneral When a function does not work, check hereInitial settings Charging but the battery Problem Cause & Solution Cannot page a cordlessReturns to standby mode Problem Cause & Solution Cordless handsetBase unit Cordless handset Nearest Panasonic service centreInterference sources, such as antenna and mobile phones But category ring tones Will not sound Cannot redial byFax receiving Fax sendingAnswering machine CopyingIf a power failure occurs Recording paper jams Document jams sending Document feeder / scanner glass cleaningDo not use paper products, such as paper towels or tissues Thermal head cleaning Help Reference lists and reports Base unit only Specifications Mass Weight Approx g Power supply Duplex procedureRF transmission power Approx mW Operating environment Mass Weight Approx gAttach your sales receipt here User recordFor your future reference Index 102 103
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