Panasonic KX-FC962HK manual If a power failure occurs

Page 92

12. Help

Problem

Cause & Solution

I cannot operate the

L Another user is using the answering machine, accessing the Caller

answering machine with

ID list or on an outside call. Wait for the other user to finish.

the cordless handset.

L A caller is leaving a message. Wait for the caller to finish.

 

L The cordless handset is too far from the base unit. Move closer.

 

 

I cannot retrieve recorded

L Activate the remote operation feature by setting the remote

messages from a remote

operation ID beforehand (feature #11 on page 62).

location.

L Press the remote operation ID correctly and firmly (page 59).

 

L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page

 

49).

 

 

The other party complains

L The memory is full. Erase unnecessary messages (page 55).

that they cannot leave a

L The recording time is set to GREET ONLY. Select 1 MINUTE

voice message.

or 3 MINUTES(feature #10 on page 62).

While recording a

L A call is being received. Answer the call and try again later.

greeting message or

 

listening to messages, the

 

unit rings and recording

 

stops.

 

 

 

12.3.8 If a power failure occurs

LThe unit will not function.

LThe unit is not designed for making emergency telephone calls when the power fails. Alternative

arrangements should be made for access to emergency services.

LFax transmission and reception will be interrupted.

LIf delayed transmission (feature #25 on page 63) is programmed and power failure prevents the document from being sent at the set time, the transmission may be cancelled.

LIf any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will be printed stating which documents in memory have been erased.

LThe date and time setting may be lost. If the correct date and time is not displayed or eappears on the base unit display after the power has been restored, set the date and time again (page 20).

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Contents Operating Instructions Important Instructions 100 101Included accessories QuantityModel No Specifications/Usage Accessory informationAvailable accessories Replacing the batteries Battery installation / replacementInstalling the batteries Charger unit ConnectionsBase unit Battery charge Battery strengthBattery icons Battery strength Battery lifeFAX/START Recording paperCorrect Incorrect Fax sending / Copying Fax receivingTo send a fax Copy FAX/STARTWhen the Auto Answer indicator flashes When the Auto Answer indicator is onAnswering machine Stop Menu SETBattery Important safety instructionsInstallation Important Instructions For best performance Location of Controls Cordless handset SETMenu LowerDisplay descriptions of the cordless handset OverviewTurning the cordless handset power ON/OFF Adjusting cordless handset volumePower on Power OFFAdjusting base unit volume Dialling modeWith the cordless handset With the base unitDate and time Example 10 AugustExample 1520 24-hour time entry Press 15 SET Date & Time Press SETYour logo Example 10 August, 2005 Press 10 08To correct a mistake Flash Stop Mute SETTo select characters using a or B Keypad CharactersTo enter your logo Example Bill To change uppercase or lowercase lettersYour fax number Stop SETYour FAX no Press SET Example +234Making phone calls MIC SP-PHONE Any key answer feature Auto talk feature Answering phone callsRecording a telephone conversation Record StopMaking a phone call using the phonebook Cordless handset phonebookCategories Storing phonebook itemsChain dial Editing a stored itemErasing stored items Base unit phonebook Erasing a stored itemErase Stop SP-PHONE SET Helpful hintsOne-touch dial feature Night mode Setting the ring delay for night mode Select Ringer Setup, then pressSelect Ring Delay, then press Setting night mode ON/OFFCaller ID service How Caller ID is displayedViewing and calling back using caller information Editing a caller’s telephone number before calling back Caller ID FAX/START Stop SP-PHONEErasing caller information To delete a numberTo insert a number Erasing all caller informationInto the cordless handset phonebook Into the base unit phonebookInto the one-touch dial Caller IDVoice mail service Sending a fax manually Stop FAX/STARTDocument weight Documents you can sendMinimum document size Maximum document sizeFAX/START Lower Broadcast transmission Programming items into the broadcast memoryAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryTo cancel broadcast transmission To send the same document to a one-time group of partiesUse only as a fax FAX only mode Use mostly as a telephone TEL modeSelecting the way to use your fax machine Auto receiveUse as a telephone and/or fax TEL/FAX mode Activating TEL mode Activating TEL mode with the cordless handsetHow to receive phone calls and faxes with the base unit Receiving a fax manually Auto answerActivating TEL/FAX mode TEL/FAX ModeTo stop receiving How phone calls and faxes are receivedActivating TAM/FAX mode Activating TAM/FAX mode with the cordless handsetRing setting in TAM/FAX mode Receiving a fax automatically Auto answer onAnswering calls with an extension telephone Activating FAX only modeFAX only Mode Stop SET Activating the junk fax prohibitorStoring undesired callers Using with the ring detection feature To use the ring detection feature, set to TEL modeTo stop copying Making a copyStop Copy Recording your greeting message Erasing your recorded greeting messagePre-recorded greeting message To check the greeting messageStop Playback Erase Listening to recorded messagesErasing recorded messages To erase your greeting message Using the answering machine with the cordless handsetRecording your greeting message Programming for answering machine Using direct commandsRecording a voice memo Turning message alert on/off Selecting the caller’s recording timeTurning call screening on/off Summary of remote operation Remote operation using remote commandsOperating from a remote location Pager call SP-PHONE SETProgramming basic features Programming advanced featuresTo cancel programming Base unit programmingBasic features Advanced features Code #35 Setting the night mode Code #42 Setting the message alertCode #44 Setting the memory reception alert Code #46 Setting friendly receptionCode #55 Setting the greeting message Code #58 Setting the scan contrastCode #59 Setting the print contrast Code #67 Setting the call screeningDirect commands for programming features Program code and direct command button#13 Dialling mode OFF #23 Overseas mode#25 Delayed transmission #35 Night mode#73 Manual receive mode #76 Connecting tone#78 TEL/FAX ring setting #80 Set default YESCordless handset programming Alarm Display setupProgrammable functions Ringer optionsCall options Other optionsProgrammable functions using the base unit PIN Resetting the cordless handset to its default settingsSetting pause length Changing the recall flash timeSetting call restriction Setting call bar for the base unitStoring/changing emergency numbers Changing the base unit PIN personal identification numberProgrammable Features Operating additional units Registering a cordless handset to a base unitAdditional cordless handsets Additional base unitsCancelling a cordless handset Cancelling a base unitSelecting a base unit Increasing the range of the base unitIntercom Between cordless handsetsBetween a cordless handset and the base unit Intercom SP-PHONE BExample When the base unit calls cordless handset Base unit Transferring calls / Conference callsFrom a cordless handset to the base unit SP-PHONE IntercomFrom the base unit to a cordless handset To transfer a call without speaking to the base unit userCopying all stored items Copying cordless handset phonebook itemsCopying a stored item Available character entries for the cordless handset Character entry modesExtended 2 character table O Cyrillic character table PWall mounting the charger Wall template for chargerError messages Reports Error messages Base unit display Display Cause & SolutionWork. Contact our service personnel System is busy. Replace the handset or stop usingTransmission error occurred. Try again Document is jammed. Remove the jammed documentGeneral When a function does not work, check hereInitial settings Problem Cause & Solution Cannot page a cordless Returns to standby modeProblem Cause & Solution Cordless handset Charging but the batteryNearest Panasonic service centre Interference sources, such as antenna and mobile phonesBut category ring tones Will not sound Cannot redial by Base unit Cordless handsetFax sending Fax receivingCopying Answering machineIf a power failure occurs Recording paper jams Document jams sending Document feeder / scanner glass cleaningDo not use paper products, such as paper towels or tissues Thermal head cleaning Help Reference lists and reports Base unit only Specifications Duplex procedure RF transmission power Approx mW Operating environmentMass Weight Approx g Mass Weight Approx g Power supplyAttach your sales receipt here User recordFor your future reference Index 102 103