Adaptec PCI Ethernet and Fast Ethernet Adapters Troubleshooting, Isolating Faulty Hardware, Exit

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PCI Ethernet and Fast Ethernet Adapters

Readme Viewer

This EMDIAG PCI Main Menu option allows you to view the \readme.txt file on-line. The file is located on the Adaptec diskette.

Technical Support Information

This EMDIAG PCI Main Menu option displays contact information for Adaptec Technical Support.

Exit

Choose this EMDIAG PCI Main Menu option to quit EMDIAG.

Troubleshooting

If your adapter fails the diagnostic tests, verify again that you have properly installed, configured, and cabled your adapter. Make sure that your cable, terminators, and connectors are functioning properly, or install the adapter in a different slot and run the diagnostic program again. See Adaptec Technical Support and Services on page ii if the solutions in this chapter do not help.

Isolating Faulty Hardware

If the problem persists, try the following:

Replace the adapter with the same type of Adaptec adapter which is known to work. If the new adapter functions properly, the problem is related to the original adapter.

Install the adapter in another functioning computer and run the tests again. If the adapter works in this machine, the problem is related to one of three areas:

The computer is faulty

There is a hardware conflict

There are problems with the cables or connectors

5-8

PCI Ethernet and Fast Ethernet Adapters User’s Guide

Stock Number: 511472-00, Rev. A

Page: 5-8

Print Spec Number: 495708-00

 

Current Date: 5/5/97

ECN Date: 5/97

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Contents PCI Ethernet and Fast Ethernet Adapters Technical and Product Support Adaptec Technical Support and ServicesElectronic Support Sales and Ordering Information Class a Device Certification StatementsClass B Device Certification Statements Page Page Getting Started Installing Network Drivers Using Emdiag to Troubleshoot Problems Cables Getting Started System RequirementsAdvisories What You Need to KnowConventions Fast Ethernet Ultimate Combo Adapter 10/100 Autosensing ModelsQuartet Adapters Installing the Adapter Before You BeginPage PCI Bios Settings PCI InterruptsConfiguring Quartet Adapters PCI-to-PCI Bridge ChipTesting the PCI Configuration Testing the Quartet ConfigurationPCI Ethernet and Fast Ethernet Adapters Connecting to Your Network Cable Cable RequirementsConnector 10Mbps 100Mbps Cable Pins Following chart provides cable pinout and color information Pinout and Color RequirementsConnecting the Cable Connecting the QuartetCrossover Cables Twisted Pair CrossoveDiagnostic LEDs Link Status L.SChecking the Connection with Emdiag Run EmdiagPage Full Duplex Support Installation Instructions and Optional KeywordsDriver Naming Conventions PCI Ethernet and Fast Ethernet Adapters NetWare Installing and Configuring the Standard Driver for NetWareUsing the Inetcfg utility PCI Ethernet and Fast Ethernet Adapters Installing the Duralink Driver for NetWare Select Half Duplex or Full Duplex modeEnabling Snmp Agents Load Cdtdmi Load FailmibManual Installation Load CdtdmiLoad Failmib Automated NetWare Client Installation Manual InstallationDOS ODI Parameters Link Driver EmpciInstalling the Standard Driver for Windows NT Windows NTRemove Existing Adaptec Ethernet Drivers Adding Standard DriversConfiguring the Drivers Installing the Duralink Driver for Windows NT ThinAdding Duralink Drivers Configuring the Drivers Configuring the Primary and Backup Ports Snmp Management Station Windows 95 Driver Parameters Windows 95 Installation for PCIWindows Windows for Workgroups Windows for Workgroups Driver Parameters Installing With LAN Manager NdisNdis Driver Parameters Installing with LAN Server IBM OS/2 SMPInstalling the Drivers for a Pre-existing OS/2 SMP Installing OS/2 SMP for the First Time Editing Driver Parameters SCO OpenServer Installing the SCO OpenServer DriverUnix Drivers Configuring the SCO OpenServer Driver Installing the Drivers SCO Unixware SMPConfiguring the IP Addresses EMPCI0 EMPCI1 EMPCI2 EMPCI3Do you want to set this machine as a gateway?y/no/ unchanged Using Emdiag to Troubleshoot Problems Emdiag PCI Main Menu Using Emdiag for PCI AdaptersRunning Emdiag Configuration Status Diagnostics Running Remote Diagnostics PCI Device Information Quartet Device Information Troubleshooting Isolating Faulty HardwareReadme Viewer Technical Support InformationFrequently Asked Questions Use the following table to help answer common questionsPage Adapter Specifications ANA-6901 and ANA-6901 ComboANA-6904 and ANA-6904BNC Quartet ANA-6910/FX ST and ANA-6910/FX SC ANA-6910/TX PCI ANA-6911/T4 and ANA-6911/T4 Combo PCI ANA-6911A/TX and ANA-6911A/TX Combo PCI ANA-6911/UC Ultimate Combo ANA-6940/Quartet TX ANA-6944A/TX Quartet ANA-6944/T4/Quartet Twisted Pair Cable Types Straight-through CableCrossover Cable Pinout and Color Requirements Following tables provide cable pinout and color informationPin PCI Index Index-3