Adaptec PCI Ethernet and Fast Ethernet Adapters manual Frequently Asked Questions

Using EMDIAG to Troubleshoot Problems

Frequently Asked Questions

Use the following table to help answer common questions.

Symptom	Solution
EMDIAG reports that	Make sure an interrupt is being allocated in the BIOS
the PCI adapter is not	configuration. Make sure that you are using the latest
found.	BIOS available for your computer.
NetWare workstation	Make sure workstation and server are using the same
cannot connect to	frame type.
server.
The Adaptec network	Try moving the Adaptec network adapter to the lowest
adapter does not work	numbered PCI slot.
with a PCI SCSI adapter
installed.
Network performance is	If you are using a TX adapter for 100 Mbps, be sure to
extremely slow.	use CAT 5 UTP. Is your adapter configured for Full
	Duplex? If so, make sure the switch is configured for
	Full Duplex.
Link status light does	Make sure the adapter’s network driver is loaded.
not light when
connected to the cable.
System hangs upon	Determine if the problem is a memory conflict by
boot up.	booting again with no memory manager present. If the
	system now boots up, you may need to upgrade
	EMM386 (PCI systems).
EMDIAG reports that	You are probably connected to an active network cable
not all test packets are	and are simply encountering collisions on the cable. If
transmitted properly.	so, losing some packets is normal.
Quartet EMDIAG	Make sure you are using the latest BIOS for your PCI
reports that the PCI	computer. You may use the NetWare and NDIS 2.0
BIOS does not support	drivers even without PCI-to-PCI bridge chip support.
PCI-to-PCI bridge chip.

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PCI Ethernet and Fast Ethernet Adapters User’s Guide

Stock Number: 511472-00, Rev. A	Page: 5-9
Print Spec Number: 495708-00
Current Date: 5/5/97	ECN Date: 5/97