Operational Difficulties | Troubleshooting | |
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Problem | Required Action | |
The machine cannot dial out from | The dialed number does not contain an access | |
behind a private switchboard (a | code or a pause, or not enough pauses. | |
PBX). | ➣ Include the access number and a pause | |
| before the telephone number, or add pauses | |
| between the access code and the number, | |
| if necessary. | |
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Frequent original misfeeds | Multifeeds or non feeds | |
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| Incorrect positioning of originals | |
| ➣ Put the document in the feeder correctly. |
Incorrect alignment of originals
➣Align the edges of the document.
Curled pages
➣Flatten the document.
Incorrect document type
➣Use a proper document type. See page 72.
Mixed document types
➣The pages must all be of the same type.
Static electricity on the originals
➣Shuffle the document.
Clean the ADF rollers (see page 54).
➣If the same problem still exists after user maintenance, contact your service representative.
Copier silicone oil on the originals
➣Wait a few minutes, then try again.
More than 30 pages in the feeder
➣Do not place more than 30 pages in the automatic document feeder at once.
The document may be longer than the maximum limit (see page 72).
➣Make sure that none of your originals exceed this limit.
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