Samsung Official Manual for CLP-775 Series: How to Clear Printer Jams

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4.Pull the jammed paper out in the direction shown. To avoid tearing the paper, pull it out gently and slowly.

5.Close the front cover and insert the trays back into the machine. Printing automatically resumes.

If the front cover is not completely closed, the machine will not operate.

In the multi-purpose tray

Click this link to open an animation about clearing a jam.

When you print using the multi-purpose tray and the machine detects that there is either no paper or that the paper has been improperly loaded, follow the next steps to release the jammed paper.

1.If the paper is not feeding properly, pull the paper out of the machine.

If you do not see the jammed paper or if there is any resistance when you pull, stop and go to step 3.

2.Open and close the front cover to resume printing.

If the front cover is not completely closed, the machine will not operate.

3.Using the handle, completely open the front cover.

4.Remove the jammed paper by pulling in the direction shown. To avoid tearing the paper, pull it out gently and slowly.

•Do not touch the green surface, the OPC drum or the front of

the toner cartridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.

•Be careful not to scratch the surface of the paper transfer belt.

•If you leave the front cover open for more than a few minutes, the OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the front cover when the installation need to be halted for any reason.

5.Close the front cover to resume printing.

If the front cover is not completely closed, the machine will not operate.

In the fuser unit area

Click this link to open an animation about clearing a jam.

The fuser area is hot. Take care when removing paper from the machine.

1.Open the top cover.

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Contents Color Laser Printer Copyright CopyrightOperating environment Safety informationImportant safety symbols Safety informationOperating method Installation / Moving Supply usage Maintenance / CheckingRegulatory information Laser safety statementOzone safety Regulatory informationUnited States of America only Power saverRecycling FCC Information to the User Correct disposal of batteries in this productRadio Frequency Emissions Rfid Radio Frequenty Interface DeviceRegulatory information Green and Yellow Earth Declaration of Conformity European CountriesImportant warning Approvals and CertificationsIsrael only Wireless GuidanceRegulatory Compliance Statements China only Convention Description Example About this user’s guideConvention About this user’s guideMaterial name Description Finding more informationFeatures of your new product Features of your new productSpecial Features Features CLP-775 Series Features by ModelIntroduction IntroductionMachine overview Front viewRear view Control panel overview Buttons Understanding the control panelTurning on the machine Status LEDSupplied software Setting up the hardwareContents Getting startedSystem requirements Installing the driver locallyWindows Installing the Linux Unified DriverOpen the Applications folder Utilities Print Setup Utility Select Uninstall and click UninstallDouble click cdroot Linux psu install.sh Installing the SmartPanelInstalling the Printer Settings Utility Double click cdroot Linux smartpanel install.shIntroducing useful network programs Network setupUsing a wired network Network environmentIPv4 configuration using SetIP Macintosh Setting IP addressIP setting using control panel IPv4 configuration using SetIP WindowsRestoring factory default settings using control panel Network parameter settingRestoring factory default settings Installing wired network connected machine’s driverL0x0012 or Command Definition Description LineIn-Setup.exe /s Setup.exe /s /L18Code Language MacintoshOpens Printers Printers and Faxes folderGzip -d package name tar xf InstallAccept printername enable printername LinuxSetup using Windows Wireless network setupChoosing the installation type Using the WlanWireless Network Setting Complete window appears Select the Wireless Setting and Installation optionFor the Static method Ad hoc via USB cableFor the Dhcp method Click Continue Setup using MacintoshItems to prepare Creating the ad hoc network in Macintosh Click Wireless Setting and InstallationTurning the Wi-Fi network on/off Using a network cableClick Wireless Custom TroubleshootingProblems during setup or driver installation Other problemsConnecting SyncThru Web Service IPv6 configurationUsing IPv6 Setting IPv6 addressesBasic setup Control panel Using power saving featureSetting the default tray and paper Changing font settingChanging the tray size Media sizes supported in duplex modeMedia and tray Selecting print mediaPaper width guide Paper limit mark Paper level indicatorLoading paper in the tray Tray 1 / optional traysMulti-purpose tray Tips on using the multi-purpose trayTypes Tray Optional Multi-purpose Trays Printing on special mediaEnvelope TransparencyUsed paper LabelsCard stock/ Custom-sized paper Letterhead / Preprinted paperGlossy Setting the paper size and typeUsing the output support PhotoPrinting Canceling a print jobPrinting Basic printingUsing help Changing the default print settingsSetting your machine as a default machine Using advanced print featuresUnderstanding special printer features Overlay List OverlayOverlay window appears Edit Overlay window, click Create Print Mode Using Direct Printing Utility Windows onlyWhat is Direct Printing Utility? Linux printing Macintosh printingPrinting files Configuring Printer PropertiesChanging the machine settings Unix printingMargins tab Printer-Specific Settings tabText tab HPGL/2 tabInformation Machine status and advanced featuresAccessing the Menu Machine status and advanced featuresGraphic System SetupPaper Network EmulationColor Job Management Samsung AnyWeb Print Using SyncThru Web ServiceManagement tools Understanding Samsung Easy Printer Manager Using Samsung Easy Printer Manager Windows onlySetting the system administrator’s information Samsung Printer Status overview Using Samsung Printer Status Windows onlyUsing Smart Panel Macintosh and Linux only Advanced settings user interface overviewPrinters configuration Using the Unified Linux Driver ConfiguratorChanging Smart Panel ‘s settings Opening the Unified Driver ConfiguratorClasses Tab Ports configurationSwitches to Ports configuration Maintenance Maintenance Use of non-Samsung and refilled toner cartridge Storing the Toner cartridgeTips for Moving & storing your machine Handling instructionsRedistributing toner TroubleshootingTroubleshooting Clearing paper jams Tips for avoiding paper jamsOptional trays TrayClick this link to open an animation about clearing a jam Fuser unit areaDuplex unit area Exit areaChecking display messages Understanding display messagesMessage Meaning Suggested solutions Call for service Fuser unit is not Installed Install it Jam bottomTemperature Change room Temperature Error aaaCondition Suggested solutions Solving other problemsPaper feeding problems Condition Possible cause Suggested solutions Printing problemsPrinting quality problems Color or Black DropoutsWhite Spots Vertical linesCondition Problem Possible cause Solution Common PostScript problemsCommon Windows problems Common Linux problemsCommon Macintosh problems Supplies and accessories Supplies and accessoriesHow to purchase Available accessoriesIEEE1284 Parallel Allows you to use various Available maintenance partsConnector Interface Replacing the toner cartridgeReplacing the paper transfer belt Necessary Precautions to take when installing accessories Installing a wireless network interface card Activating the added accessories in printer propertiesInstalling a wireless network interface card Installing a memory moduleStoring a job Installing a hard diskInstalling a hard disk Printing with the optional hard diskFile Policy Printing or deleting a stored jobControlling the active job queue Form fileSupplies and accessories This chapter include SpecificationsGeneral specifications SpecificationsMaximum size custom Print media specificationsMinimum size custom Country/Region Customer Care Center Web Site Contact samsung worldwideContact Samsung worldwide Guatemala Honduras Philippines Glossary Duty Cycle DMPrDot Matrix Printer DuplexIP address ITU-T No chartIeee IntranetOriginals ResolutionModem NetWareWatermark Subnet MaskToner Cartridge UNC PathXPS