Samsung CLP-775 SERIES, CLP775ND manual Condition

	Condition
Misformed		•
characters
		•

Page skew				•
				•
		A a
		A	B b C	•
			a
			B b C
		A a
			B b C
	A a
			B b C
	A a
			B b C c
Curl or wave				•
				•
				•

Wrinkles or	•
creases	•
	•

Back of printouts	•
are dirty

•

•

Suggested Solutions

If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. (See "Print media specifications" on page 92.)

If characters are improperly formed and producing a wavy effect, the scanner unit may need service. Contact a service representative.

Ensure that the paper is loaded properly.

Check the paper type and quality. (See "Print media specifications" on page 92.)

Ensure that the guides are not too tight or too loose against the paper stack.

Ensure that the paper is loaded properly.

Check the paper type and quality. Both high temperature and humidity can cause paper curl. (See "Print media specifications" on page 92.)

Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Ensure that the paper is loaded properly.

Check the paper type and quality. (See "Print media specifications" on page 92.)

Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Check for leaking toner. Clean the inside of the machine. (See "Cleaning the inside" on page 65.)

Clean the fuser belt. (See "Cleaning a fuser belt" on page 65.)

The toner cartridge is almost empty.

	Condition	Suggested Solutions
Solid Color or		• The toner cartridge may not be installed
Black pages		properly. Remove the cartridge and reinsert it.
		• The toner cartridge may be defective. Remove
	A
		the toner cartridge and install a new one. (See
		"Replacing the toner cartridge" on page 84.)
		• The machine may require repair. Contact a
		service representative.
Loose toner		• Clean the inside of the machine. (See
		"Cleaning the inside" on page 65.)
		• Check the paper type and quality. (See "Print
		media specifications" on page 92.)

•Remove the toner cartridge and then, install a

		new one. (See "Replacing the toner cartridge"
		on page 84.)
		• If the problem persists, the machine may
		require repair. Contact a service representative.
Character Voids		Character voids are white areas within parts of
		characters that should be solid black:
	A	• If you are using transparencies, try another
		type of transparency. Because of the
		composition of transparencies, some
		character voids are normal.
		• You may be printing on the wrong surface of
		the paper. Remove the paper and turn it
		around.
		• The paper may not meet paper specifications.
		(See "Print media specifications" on page 92.)
Horizontal stripes		If horizontally aligned black streaks or smears
		appear:
	A a B b C	• The toner cartridge may be installed
	A a B b C	improperly. Remove the cartridge and reinsert
		it.
	A a B b C	• The toner cartridge may be defective. Remove
		the toner cartridge and install a new one. (See
	A a B b C
		"Replacing the toner cartridge" on page 84.)
	A a B b C
		• If the problem persists, the machine may
		require repair. Contact a service
		representative.
Curl		If the printed paper is curled or paper does not
		feed into the machine:

•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

•Change the printer option and try again. Go to Printing Preferences, click Paper tab, and

set type to Thin. (See "Opening printing preferences" on page 48.)

Troubleshooting_ 80