Samsung CLP775ND Prepare Fuser unit, Prepare new fuser, Unit Replace Fuser unit, Jam in exit area

Page 75

Message

Meaning

Suggested solutions

 

 

 

Prepare Fuser unit

The life of the fuser

Call for service.

Prepare new fuser

unit will expired soon.

 

unit

 

 

Replace Fuser unit

The life of the fuser

Call for service.

Replace with new

unit has expired.

 

fuser unit

 

 

Fuser unit Not

The fuser unit is not

Call for service.

Installed

installed.

 

Fuser unit is not

 

 

installed.

 

 

Install it

 

 

Jam bottom of

Paper has jammed

Clear the jam. (See "In

duplex

during duplex printing.

the duplex unit area" on

 

 

page 72.)

Jam top of duplex

 

 

 

Jam inside

Paper has jammed in

Clear the jam. (See "In

machine

cartridge area.

the fuser unit area" on

 

 

page 71.)

Jam in exit area

Paper has jammed in

Clear the jam. (See "In

 

exit area.

exit area" on page 72.)

Error: [aaa]

There is a problem in

Turn the machine off and

LSU Unit Failure:

the machine.

turn it on again. If the

[aaa]

 

problem persists, call for

Turn off then on

 

service.

Not proper room

The machine is in a

Move the machine to a

temp

room with improper

room with proper room

Not proper room

room temperature.

temperature. (See

temperature.

 

"General specifications"

Change room

 

on page 91.)

temperature

 

 

Error: [aaa]

There is a problem in

Turn the machine off and

Actuator Motor

the machine.

turn it on again. If the

Failure: [aaa]

 

problem persists, call for

Call for service

 

service.

Output bin Full

The document output

Once the paper is

Output bin Full.

tray is full.

removed from the

Remove printed

 

document output tray, the

paper

 

printer resumes printing.

Paper Empty in MP

There is no paper in

Load paper in the

Paper is empty in

the multi-purpose tray.

multi-purpose tray. (See

MP tray.

 

"Multi-purpose tray" on

Load paper

 

page 44.)

Paper Empty in

There is no paper in

Load paper in the tray.

tray[yyy]

the tray.

(See "Tray 1 / optional

Paper is empty in

 

trays" on page 43.)

tray[yyy].

 

 

Load paper

 

 

Paper Jam in MPT

Paper has jammed in

Clear the jam. (See "In

 

the multi-purpose tray

the multi-purpose tray" on

 

area.

page 71.)

Paper Jam in tray 1

Paper has jammed in

Clear the jam. (See "In

 

the tray1 area.

tray 1" on page 70.)

 

 

 

 

 

Message

Meaning

Suggested solutions

 

 

 

 

 

 

 

Paper Jam in tray 2

Paper has jammed in

Clear the jam. (See "In

 

 

 

 

 

the tray2 area.

optional trays" on

 

 

 

 

 

 

page 70.)

 

Paper Jam in tray 3

Paper has jammed in

Clear the jam. (See "In

 

 

 

 

 

the tray3 area.

optional trays" on

 

 

 

 

 

 

page 70.)

 

Paper mismatch

There is no

Load corresponding

 

MPT

 

corresponding paper

paper in the

 

Load [zzz] [xxx]

in the corresponding

corresponding

 

Continue

 

Cancel

multi-purpose tray.

multi-purpose tray. (See

 

 

 

 

 

 

 

"Multi-purpose tray" on

 

 

 

 

 

 

page 44.)

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper mismatch

There is no

Load corresponding

 

tray[yyy]

 

corresponding paper

paper in the

 

Load [zzz] [xxx]

in the corresponding

corresponding tray. (See

 

Continue

 

Cancel

tray.

"Tray 1 / optional trays"

 

 

 

 

 

 

 

 

on page 43.)

 

 

 

 

 

 

 

 

Replace retard

The life of the tray

Call for service.

 

roller

 

Retard roller has

 

 

Replace with new

expired.

 

 

Tray[yyy] retard

 

 

 

roller

 

 

 

 

Replace dust

The life of the Dust

Call for service.

 

cleaning

 

Cleaning Kit has

 

 

Replace with new

expired.

 

 

dust cleaning kit

 

 

 

Replace [ccc] toner

The toner cartridge

Replace the toner

 

Replace with New

has reached the end

cartridge with a

 

[ccc] Toner

 

of its lifespan.

Samsung-genuine toner

 

 

 

 

 

 

cartridge. (See

 

 

 

 

 

 

"Replacing the toner

 

 

 

 

 

 

cartridge" on page 84.)

 

Self Diagnostics

The engine in your

Please wait a few

 

mode...

 

printer is checking

minutes.

 

 

 

 

 

some problems

 

 

 

 

 

 

detected.

 

 

Sensor Failure

There is a problem in

Turn the machine off and

 

[aaa]

 

the sensor signal.

turn it on again. If the

 

Turn off then on

 

problem persists, call for

 

 

 

 

 

 

service.

 

System error

There is a problem in

Turn the machine off and

 

Error: [aaa]

 

the machine.

turn it on again. If the

 

Turn off then on

 

problem persists, call for

 

 

 

 

 

 

service.

 

Prepare TR. belt

The life of the transfer

Order the transfer belt

 

Prepare new Paper

belt will expired soon.

with a new one.

 

transfer belt unit

 

 

 

 

 

 

 

 

 

Troubleshooting_ 75

Image 75
Contents Color Laser Printer Copyright CopyrightOperating environment Safety informationImportant safety symbols Safety informationOperating method Installation / Moving Supply usage Maintenance / CheckingRegulatory information Laser safety statementOzone safety Regulatory informationPower saver RecyclingUnited States of America only FCC Information to the User Correct disposal of batteries in this productRadio Frequency Emissions Rfid Radio Frequenty Interface DeviceRegulatory information Green and Yellow Earth Declaration of Conformity European CountriesImportant warning Approvals and CertificationsWireless Guidance Regulatory Compliance StatementsIsrael only China only Convention Description Example About this user’s guideConvention About this user’s guideMaterial name Description Finding more informationFeatures of your new product Special FeaturesFeatures of your new product Features CLP-775 Series Features by ModelIntroduction IntroductionMachine overview Front viewRear view Control panel overview Buttons Understanding the control panelTurning on the machine Status LEDSupplied software Setting up the hardwareContents Getting startedSystem requirements Installing the driver locallyWindows Installing the Linux Unified DriverOpen the Applications folder Utilities Print Setup Utility Select Uninstall and click UninstallDouble click cdroot Linux psu install.sh Installing the SmartPanelInstalling the Printer Settings Utility Double click cdroot Linux smartpanel install.shIntroducing useful network programs Network setupUsing a wired network Network environmentIPv4 configuration using SetIP Macintosh Setting IP addressIP setting using control panel IPv4 configuration using SetIP WindowsRestoring factory default settings using control panel Network parameter settingRestoring factory default settings Installing wired network connected machine’s driverL0x0012 or Command Definition Description LineIn-Setup.exe /s Setup.exe /s /L18Code Language MacintoshOpens Printers Printers and Faxes folderGzip -d package name tar xf InstallAccept printername enable printername LinuxSetup using Windows Wireless network setupChoosing the installation type Using the WlanWireless Network Setting Complete window appears Select the Wireless Setting and Installation optionAd hoc via USB cable For the Dhcp methodFor the Static method Setup using Macintosh Items to prepareClick Continue Creating the ad hoc network in Macintosh Click Wireless Setting and InstallationTurning the Wi-Fi network on/off Using a network cableClick Wireless Custom TroubleshootingProblems during setup or driver installation Other problemsConnecting SyncThru Web Service IPv6 configurationUsing IPv6 Setting IPv6 addressesBasic setup Control panel Using power saving featureSetting the default tray and paper Changing font settingChanging the tray size Media sizes supported in duplex modeMedia and tray Selecting print mediaPaper width guide Paper limit mark Paper level indicatorLoading paper in the tray Tray 1 / optional traysMulti-purpose tray Tips on using the multi-purpose trayTypes Tray Optional Multi-purpose Trays Printing on special mediaEnvelope TransparencyUsed paper LabelsCard stock/ Custom-sized paper Letterhead / Preprinted paperGlossy Setting the paper size and typeUsing the output support PhotoPrinting Canceling a print jobPrinting Basic printingUsing help Changing the default print settingsSetting your machine as a default machine Using advanced print featuresUnderstanding special printer features Overlay Overlay window appears Edit Overlay window, click CreateOverlay List Using Direct Printing Utility Windows only What is Direct Printing Utility?Print Mode Linux printing Macintosh printingPrinting files Configuring Printer PropertiesChanging the machine settings Unix printingMargins tab Printer-Specific Settings tabText tab HPGL/2 tabInformation Machine status and advanced featuresAccessing the Menu Machine status and advanced featuresSystem Setup PaperGraphic Emulation ColorNetwork Job Management Using SyncThru Web Service Management toolsSamsung AnyWeb Print Using Samsung Easy Printer Manager Windows only Setting the system administrator’s informationUnderstanding Samsung Easy Printer Manager Samsung Printer Status overview Using Samsung Printer Status Windows onlyUsing Smart Panel Macintosh and Linux only Advanced settings user interface overviewPrinters configuration Using the Unified Linux Driver ConfiguratorChanging Smart Panel ‘s settings Opening the Unified Driver ConfiguratorPorts configuration Switches to Ports configurationClasses Tab Maintenance Maintenance Use of non-Samsung and refilled toner cartridge Storing the Toner cartridgeTips for Moving & storing your machine Handling instructionsTroubleshooting TroubleshootingRedistributing toner Clearing paper jams Tips for avoiding paper jamsOptional trays TrayClick this link to open an animation about clearing a jam Fuser unit areaDuplex unit area Exit areaChecking display messages Understanding display messagesMessage Meaning Suggested solutions Call for service Fuser unit is not Installed Install it Jam bottomTemperature Change room Temperature Error aaaSolving other problems Paper feeding problemsCondition Suggested solutions Condition Possible cause Suggested solutions Printing problemsPrinting quality problems Color or Black DropoutsWhite Spots Vertical linesCondition Problem Possible cause Solution Common PostScript problemsCommon Windows problems Common Linux problemsCommon Macintosh problems Supplies and accessories Supplies and accessoriesHow to purchase Available accessoriesIEEE1284 Parallel Allows you to use various Available maintenance partsConnector Interface Replacing the toner cartridgeReplacing the paper transfer belt Necessary Precautions to take when installing accessories Installing a wireless network interface card Activating the added accessories in printer propertiesInstalling a wireless network interface card Installing a memory moduleStoring a job Installing a hard diskInstalling a hard disk Printing with the optional hard diskFile Policy Printing or deleting a stored jobControlling the active job queue Form fileSupplies and accessories This chapter include SpecificationsGeneral specifications SpecificationsPrint media specifications Minimum size customMaximum size custom Contact samsung worldwide Contact Samsung worldwideCountry/Region Customer Care Center Web Site Guatemala Honduras Philippines Glossary Duty Cycle DMPrDot Matrix Printer DuplexIP address ITU-T No chartIeee IntranetOriginals ResolutionModem NetWareWatermark Subnet MaskToner Cartridge UNC PathXPS