Samsung SF-560 manual Solving Problems, Paper Feeding Problems

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Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper Feeding Problems

Condition	Suggested solutions

Paper is jammed during	Clear the paper jam. See page 6.3.
printing.

Paper sticks together.	Ensure that there is not too much paper in the paper tray. The
	paper tray can hold up to 250 sheets of paper, depending on the
	thickness of your paper.
	Make sure that you are using the correct type of paper. See
	“Paper Specifications” on page A.5.
	Remove paper from the paper tray and flex or fan the paper.
	Humid conditions may cause some paper to stick together.

Multiple sheets of paper	Different types of paper may be stacked in the paper tray. Load
do not feed.	the paper of only one type, size and weight.
	If multiple sheets have caused a paper jam, clear the paper jam.
	See page 6.3.

Paper does not feed into	Remove any obstructions inside the machine.
the machine.	Paper has not been loaded correctly. Remove paper from the tray
	and reload it correctly.
	There is too much paper in the paper tray. Remove excess paper
	from the tray.
	The paper is too thick. Use only paper that meets the
	specifications required by the machine. See “Paper
	Specifications” on page A.5.

The paper keeps jamming.	• There is too much paper in the paper tray. Remove excess paper
	from the tray.
	• An incorrect type of paper is being used. Use only paper that meets
	the specifications required by the machine. See “Paper
	Specifications” on page A.5. If you are printing on special
	materials, use the manual feeder.
	• There may be debris inside the machine. Open the front cover and
	remove the debris.

Transparencies stick	Use only the transparencies specifically designed for a laser
together in the paper exit.	printer. Remove each transparency as it exits from the machine.

Envelopes skew or fail to	Ensure that the paper guides are against both sides of the
feed correctly.	envelopes.

6.8TROUBLESHOOTING

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Contents Page Page Contact Samsung World Wide Iii Contents Changing Setting Options Advanced Fax Setting Options Setting the Paper Type and Size for the Manual FeederInput Misfeed Exit Misfeed Paper Feeding Problems Copying Problems Faxing ProblemsSafety and Regulatory Information Laser Safety Statement Power Saver Fax Branding Declaration of Conformity European Countries Replacing the Fitted Plug for UK Only Xiii Xiv Getting Started TAM Lead for UK only UnpackingClearance Space Selecting a LocationFront View Understanding the Component LocationRear View These are the main components of your machineStarts a job Control Panel Functions O P YDocument Output Support Attaching AccessoriesHandset and Handset Cradle Installing the Toner Cartridge You can load approximately 250 sheets Loading PaperChanging the Paper Size in the Paper Tray Wall jack Connecting the Telephone LineTo view your display text in another language, see the next Turning the Machine OnChanging the Display Language Setting the Machine IDEntering Characters Using the Number Keypad Keypad Letters and Numbers Setting the Date and TimeChanging Numbers or Names Inserting a PauseChanging the Clock Mode Speaker, Ringer, Key Sound and Alarm Sound Setting SoundsSpeaker Volume You can control the following soundsToner Save Mode Using the Save ModesToll Save Mode Power Save Mode Setting Up the Fax SystemAvailable Fax Setup Options Basic Functions Loading a Document Preparing a DocumentDocuments printed using a dot-matrix printer Adjusting the Document ResolutionStandard Documents with normal-sized characters Fine Sending a Fax Manually Sending a Fax AutomaticallyConfirming Transmission Redialing the Last NumberAutomatic Redialing To redial the number you last calledLoading Paper for Receiving Faxes About Receiving ModesReceiving Manually in Tel Mode Receiving Automatically in Fax ModeReceiving Automatically in Ans/Fax Mode Receiving Faxes Using the Drpd Mode Receiving Manually Using an Extension TelephoneReceiving Faxes in the Memory Loading Paper for Copying Adjust the guide to the width of the print materialOpen the rear cover to use the rear output slot Making a CopyAfter copying, close the rear cover To clear the settings, use the Stop/Clear button Setting Copy OptionsReduced/Enlarged Copying Changing the Default SettingsCollation Copying Setting the Time Out OptionCollated Copy On Press Start Copy/Fax to begin copyingPage Storing a Number for Speed Dialing Speed DialingPress Phone Book on the control panel Group Dialing Setting a Group Dial NumberEditing Group Dial Numbers Searching for a Number in the Memory Press Enter when Search&Dial appears on the displaySearching Sequentially through the Memory Searching with a Particular First LetterMemo Advanced FAX Functions Sending Broadcasting Faxes Sending a Delayed FaxAdvanced FAX Advanced FAX Advanced FAX To cancel your selection, press 2 to select No Canceling a Scheduled FaxAdding Documents to a Scheduled Fax Additional Features Using Secure Receiving Mode Printing Reports Power Failure Report Using Advanced Fax SettingsChanging Setting Options Printing a ReportRemote fax machine to which faxes are forwarded RCV Forward Advanced Fax Setting OptionsOption Description Maintenance Clearing the Memory Cleaning Your Machine Adjusting ShadingCleaning the Outside Cleaning the InsideCleaning the Scan Unit Disassemble the white roller as follows Toner Cartridge Storage Maintaining the Toner CartridgeSaving Toner Expected Cartridge LifeCleaning the Drum Setting the Notify Toner OptionReplacing the Toner Cartridge Ignoring the Toner Empty Message Consumables and Replacement PartsReplacing the ADF Rubber Pad Memo Troubleshooting Input Misfeed Clearing Document JamsExit Misfeed Paper Tray Clearing Paper JamsPaper Exit Area Fuser Area or Around the Toner Cartridge Your machine’s memory is full To cancel the fax job, press Clearing LCD Error MessagesManual Feeder Tips for Avoiding Paper JamsToner cartridge is not Install the toner cartridge. See Machine has a problem Please contact a serviceInstalled Unit In. If the problem persists, pleasePaper tray has run out Load paper in the paper tray. See No number assigned to it For storing a number, seePaper You are doing in the AddPaper Feeding Problems Solving ProblemsFaxing Problems Copying ProblemsReferring to Receive your faxOther fax machine may be turned off, out of paper, or Specifications Characters x 2 lines General SpecificationsCopier Specifications Data with ECM compression using only ITU-T No.1 Chart Facsimile SpecificationsOverview Paper SpecificationsSupported Sizes of Paper Letter 215.9 x 279/8.5 x 138 to 146 g/m A4 210 x 297/8.27 xSymptom Problem with Paper Solution Guidelines for Using PaperPaper Storage Environment Paper SpecificationsSpecifications Index Page Rev