Samsung SF-560 manual Receive your fax, Referring to

Page 87

Condition	Suggested solutions

Faxes are not received	• Fax mode should be selected.
automatically.	• Make sure that there is paper in the tray.
	• Check to see if the display shows “Memory Full.”

The machine does not send.	• Make sure that the document is loaded in the ADF.
	• “TX” should show up on the display.
	• Check the other fax machine you are sending to, to see if it can
	receive your fax.

The incoming fax has blank	• The fax machine sending you the fax may be faulty.
spaces or is received with a	• A noisy phone line can cause line errors.
poor-quality.	• Check your machine by making a copy.
	• Check your machine by making a copy.
	• The toner cartridge may be empty. Replace the toner cartridge,
	referring to page 5.7.

Some of the words on a	The fax machine sending you the fax had a temporary
incoming fax are stretched.	document jam.

There are lines on the	Check your scan unit for marks and clean it. See page 5.4.
documents you send.

The machine dials a number,	The other fax machine may be turned off, out of paper, or
but a connection with	cannot answer incoming calls. Speak with the other machine
another fax machine fails.	operator and ask her/him to clear out the problem.

Documents are not stored in	There may not be enough memory to store the document. If
the memory.	the display shows a “Memory Full” message, delete any
	documents you no longer need from the memory and then
	restore the document.

Blank areas appear at the	You may have chosen the wrong paper settings in the user
bottom of each page or on	option setting. See page 1.16.
other pages, with a small
strip of text at the top.

6.10TROUBLESHOOTING

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Contents Page Page Contact Samsung World Wide Iii Contents Changing Setting Options Advanced Fax Setting Options Setting the Paper Type and Size for the Manual FeederInput Misfeed Exit Misfeed Paper Feeding Problems Copying Problems Faxing ProblemsSafety and Regulatory Information Laser Safety Statement Power Saver Fax Branding Declaration of Conformity European Countries Replacing the Fitted Plug for UK Only Xiii Xiv Getting Started TAM Lead for UK only UnpackingClearance Space Selecting a LocationThese are the main components of your machine Understanding the Component LocationFront View Rear ViewStarts a job Control Panel Functions O P YDocument Output Support Attaching AccessoriesHandset and Handset Cradle Installing the Toner Cartridge You can load approximately 250 sheets Loading PaperChanging the Paper Size in the Paper Tray Wall jack Connecting the Telephone LineTo view your display text in another language, see the next Turning the Machine OnChanging the Display Language Setting the Machine IDEntering Characters Using the Number Keypad Inserting a Pause Setting the Date and TimeKeypad Letters and Numbers Changing Numbers or NamesChanging the Clock Mode You can control the following sounds Setting SoundsSpeaker, Ringer, Key Sound and Alarm Sound Speaker VolumeUsing the Save Modes Toner Save ModeToll Save Mode Power Save Mode Setting Up the Fax SystemAvailable Fax Setup Options Basic Functions Loading a Document Preparing a DocumentAdjusting the Document Resolution Documents printed using a dot-matrix printerStandard Documents with normal-sized characters Fine Sending a Fax Manually Sending a Fax AutomaticallyTo redial the number you last called Redialing the Last NumberConfirming Transmission Automatic RedialingLoading Paper for Receiving Faxes About Receiving ModesReceiving Automatically in Fax Mode Receiving Manually in Tel ModeReceiving Automatically in Ans/Fax Mode Receiving Faxes Using the Drpd Mode Receiving Manually Using an Extension TelephoneReceiving Faxes in the Memory Loading Paper for Copying Adjust the guide to the width of the print materialMaking a Copy Open the rear cover to use the rear output slotAfter copying, close the rear cover To clear the settings, use the Stop/Clear button Setting Copy OptionsReduced/Enlarged Copying Changing the Default SettingsPress Start Copy/Fax to begin copying Setting the Time Out OptionCollation Copying Collated Copy OnPage Speed Dialing Storing a Number for Speed DialingPress Phone Book on the control panel Group Dialing Setting a Group Dial NumberEditing Group Dial Numbers Searching with a Particular First Letter Press Enter when Search&Dial appears on the displaySearching for a Number in the Memory Searching Sequentially through the MemoryMemo Advanced FAX Functions Sending Broadcasting Faxes Sending a Delayed FaxAdvanced FAX Advanced FAX Advanced FAX Canceling a Scheduled Fax To cancel your selection, press 2 to select NoAdding Documents to a Scheduled Fax Additional Features Using Secure Receiving Mode Printing Reports Printing a Report Using Advanced Fax SettingsPower Failure Report Changing Setting OptionsRemote fax machine to which faxes are forwarded RCV Forward Advanced Fax Setting OptionsOption Description Maintenance Clearing the Memory Cleaning the Inside Adjusting ShadingCleaning Your Machine Cleaning the OutsideCleaning the Scan Unit Disassemble the white roller as follows Expected Cartridge Life Maintaining the Toner CartridgeToner Cartridge Storage Saving TonerSetting the Notify Toner Option Cleaning the DrumReplacing the Toner Cartridge Ignoring the Toner Empty Message Consumables and Replacement PartsReplacing the ADF Rubber Pad Memo Troubleshooting Clearing Document Jams Input MisfeedExit Misfeed Clearing Paper Jams Paper TrayPaper Exit Area Fuser Area or Around the Toner Cartridge Tips for Avoiding Paper Jams Clearing LCD Error MessagesYour machine’s memory is full To cancel the fax job, press Manual FeederUnit In. If the problem persists, please Machine has a problem Please contact a serviceToner cartridge is not Install the toner cartridge. See InstalledYou are doing in the Add No number assigned to it For storing a number, seePaper tray has run out Load paper in the paper tray. See PaperPaper Feeding Problems Solving ProblemsFaxing Problems Copying ProblemsReceive your fax Referring toOther fax machine may be turned off, out of paper, or Specifications Characters x 2 lines General SpecificationsCopier Specifications Data with ECM compression using only ITU-T No.1 Chart Facsimile SpecificationsLetter 215.9 x 279/8.5 x 138 to 146 g/m A4 210 x 297/8.27 x Paper SpecificationsOverview Supported Sizes of PaperSymptom Problem with Paper Solution Guidelines for Using PaperPaper Storage Environment Paper SpecificationsSpecifications Index Page Rev