Troubleshooting
Check the following guide for the possible cause of a problem before contacting service. Technical Support of Xoro/MAS: Tel.: 040/77 11 09 17, Internet: www.xoro.de/support.htm
Symptoms | Cause | Correction |
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No power | The power plug is disconnected | Connect the power plug into the wall outlet |
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| The TV is not set to receive DVD | Select the appropriate video input mode on the TV so the |
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| signal output | picture from the DVD player appears on the TV screen |
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| English | |||
| with the TV |
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No picture | The video cable is not connected | Connect the video cable into the jacks securely. Refer to |
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| securely. |
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| The DVD video mode is not matched | Connecting to a TV (page 10) |
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| The audio cable is not connected | Connect the audio cable into the jacks. |
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| securely. |
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| The power of the equipment |
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No sound | connected with the audio cable is | Turn on the equipment connected with the audio cable |
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turned off. |
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| The setting of output sound type is | Set the audio setting correctly. |
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| not correct |
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| The disc is dirty. | Eject the discs and clean it. |
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| It is in fast forward or fast reverse | Sometimes a small amount of picture distortion may appear. |
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The playback | playback. | This is not malfunction. |
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picture has |
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The copy protection effect. | Connect the DVD player to the TV directly. |
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occasional |
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| No disc is inserted. | Insert a disc. |
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Brightness is | An un playback disc is inserted. The | Check the disc type and color system. Place the disc with |
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unstable or noises |
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disc is placed upside down. The disc | the playback side down. Place the disc on the disc tray |
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are produced on |
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is not placed within the guide. | correctly inside the guide. |
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playback pictures |
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The DVD player | A menu is on the TV screen. | Press the SETUP button to turn off the menu screen. |
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does not start |
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The parental lock function is set. | Cancel the parental lock function or change the parental. |
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Playback. |
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| Power supply fluctuations or other | Turn the power on or off with the POWER button. Or |
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| abnormalities such as static |
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Buttons do not work | disconnect the power plug and insert it into the wall outlet |
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electricity may interrupt correct |
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| again. |
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| functions. |
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| The remote control is not pointed at | Point the remote control at the remote sensor of the DVD |
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The remote control | the remote sensor of the DVD player. | player |
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The remote control is too far from the | Operate the remote control within |
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does not work |
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Properly | DVD player | about 7 m. |
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| The batteries in the remote control | Replace the batteries with new ones |
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| are exhausted. |
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No picture on |
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screen, a blue |
| 1) please make sure that there is no media in the drive, |
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picture, a running |
| because otherwise the button have no function. |
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picture, a green | I/P key pressed by accident. | 2) connect the player with Scart on the TV and switch on |
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picture, a distorted |
| both devices |
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picture and a two- |
| 3) press one time the I/P button on the front of the player. |
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part picture. |
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