Avaya S8710 manual Introduction

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Introduction 1

1 Introduction

These procedures are for installing Avaya Communication Manager and configuring a new Avaya S8700 or S8710 Media Server and associated components in either a Multi-Connect or an IP-Connect configuration. The installation procedures for both models are basically the same; where they differ is noted.

As part of the procedures for configuring the various pieces of hardware, you use two administration interfaces: the Maintenance Web Interface and a command line interface using either telnet or a terminal emulation program such as Avaya Native Configuration Manager. You also use the Avaya Installation Wizard to configure the media servers.

There are no requirements to install the media servers before the media gateways; however, the license file only allows 30 minutes to "see" the administered and connected IP Server Interface circuit packs.

The following information is included in this installation procedure:

Pre-installation information on page 16

Equipment specifications on page 18

Required hardware on page 20

Connecting to the customer’s network on page 22

Connecting the USB modems on page 24

High level overview of installation process on page 25

Configuring the hardware in the rack on page 27

Configuring the SNMP modules in the UPS on page 28

Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 31

Configuring the media server on page 33

Configuring second media server on page 41

Translating the IPSIs on page 43

Connecting to the IPSIs on page 49

Completing the installation administration on page 57

Installing the media gateways on page 67

Testing the media server installation on page 69

Accessing the media server on page 81

Troubleshooting an installation on page 89

Installing and Configuring the Avaya S8700 or S8710 Media Server

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June 2004

 

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Contents 6HUYHU Copyright 2004, Avaya Inc All Rights Reserved SOC/REN Installation and Repairs Contents Configuring the hardware in the rack Connecting to the IPSIs Accessing the media server Using this documentation About This DocumentationAudience Terminology Physical dimensionsConventions GeneralCommands Downloading this documentation Downloading this book and updates from the WebRelated resources Safety labels and security alert labelsWithin the US Technical assistanceTrademarks Sending us commentsIntroduction Before you go on site Pre-installation informationDownloading license and Avaya authentication files Before you start the installation Equipment specificationsEquipment specifications Required hardware Documentation Connecting to the customer’s network Figure notes Connecting the USB modems Connecting to collocated serversConnecting to separated servers High level overview of installation process Testing the complete installation Completing the installation administrationConfiguring the hardware in the rack Configuring the Snmp modules in the UPS Security Alert Setting selected traps alarming Single control networkDuplicated control network Page Use the command set spanning disable Clearing the ARP cache on the laptop Configuring the media serverPowering up the media server Accessing the media serverSetting up Telnet Installing Avaya Communication Manager Using the Installation Wizard Click Launch Avaya Installation Wizard Click Execute Ping Configuring the modem Disconnecting from the media server Testing the media server LEDsRemastering the hard drive Configuring second media serverJune Starting terminal emulation Translating the IPSIsResetting the media server Inputing translationsAdding media gateways Adding Ipsi information Administering the IPSIsTranslating the IPSIs Administering the IPSIs S8700/S8710 MC Enabling Ipsi duplication duplicated control network onlyInstalling the translation file Setting alarm activation levelConnecting to the IPSIs Programming the Ipsi circuit packs Using Dhcp addressingSetting the switch ID Using static addressingConnecting directly to the Ipsi Type show control interface and press Enter LED display showing that the Ipsi has a static IP address Verifying that IPSIs are translatedVerifying connectivity to media server Upgrading Ipsi firmware version if necessaryEnabling control of IPSIs Verifying license status Reusing a TN2312AP/BP circuit packVerifying translations Completing the installation administrationType change daylight-savings-rules and press Enter Setting daylight savings time rulesVerifying date and time Setting locations if necessaryEnabling and disabling Ethernet switch ports Resolving alarmsBacking up files to the compact flash media S8710 only June Placing the flashcard in the media server Backing up files to the Pcmcia flashcard S8700 onlyJune To Inads via Snmp Enabling alarmsTelneting to media server To Inads via modemRegistering the system Installing the media gateways June Testing the TN2312BP Ipsi circuit pack Testing the media server installationSample Ipsi 01A test results screen-page Testing the license fileS8700 Media Server LEDs LED indicatorsTesting the media server LEDs Interpreting the test results Disc S8710 Media Server LEDsLEDs on back panel of S8710 Media Server LEDs on Avaya P333T Ethernet switch Avaya Ethernet switch LEDsIpsi LEDs Uninterruptible power supply LEDsTN2312BP circuit pack faceplate LED display on the Ipsi circuit pack-static address LED display indicating connectivity status-DHCP address Connecting to the media server directly Accessing the media serverCadlsrvr KLC Cadlsrv2 KLC Connecting to the media server remotely over the network Connecting to the media server remotely over a modemSetting up a dial-up connection Accessing the Maintenance Web Interface Dialing up to the media serverFinding the active media server IP address Logins Using the command line interfaceNetwork configuration Browser settings Connecting directly to the media serverConnecting remotely through the network Installing the media server hardware Troubleshooting an installationDhcp Configuring the media server hardwareInstalling the license and Avaya authentication files Troubleshooting an installation Index IndexJune Using Dhcp IP address, 50 using this documentation June

S8710 specifications

The Avaya S8710 is a robust and scalable communication platform designed to cater to the needs of medium to large enterprises. As a part of Avaya's portfolio, this solution is built to provide enhanced call control, unified communications, and superior customer service, all while ensuring flexibility and reliability.

One of its standout features is its support for VoIP (Voice over Internet Protocol), which allows businesses to leverage their existing data networks for voice communications. This feature not only reduces costs associated with traditional telephony but also ensures higher quality calls and advanced functionalities. It integrates seamlessly with various telecommunications technologies, making it an essential tool for modern enterprises.

The S8710's architecture is highly modular, allowing businesses to scale their operations easily. This modularity enables organizations to start with a basic configuration and expand as their needs grow. The system can support thousands of voice channels, making it ideal for large organizations with high call volumes.

Another significant characteristic of the Avaya S8710 is its support for a variety of endpoints, including traditional digital phones, analog devices, and advanced IP phones. This flexibility allows enterprises to implement a mix of old and new technologies as they transition to a more modern communication infrastructure. Additionally, the platform offers advanced features such as integrated conferencing, automatic call distribution, call prioritization, and intelligent call routing, enhancing the overall customer experience.

The S8710 also supports various deployment options including premise-based, cloud-based, or hybrid setups, providing organizations with the capacity to choose the model that best fits their operational needs. The system’s reliability is further strengthened by its built-in redundancy and failover capabilities, ensuring minimal disruptions during service outages.

For further enhancements, the Avaya S8710 integrates with Avaya's unified communications solutions, allowing for the convergence of voice, video, and data services. This integration facilitates better collaboration among teams, improved decision-making processes, and higher productivity levels.

In summary, the Avaya S8710 offers a comprehensive, adaptable communication solution for businesses looking to modernize their telecommunications infrastructure. Its rich set of features, robust technologies, and flexible deployment options make it a premier choice for organizations aiming for operational efficiency and enhanced customer engagement.